Samsung SCX-4100

Reviewed by

Laurie Bouck

on 10/11/2004

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The Samsung SCX-4100 performed solidly for a small- or home-office multifunction. We tested the printer at its default settings, which can be adjusted to improve the print speed and the output quality.

Laser multifunction performance (pages/min) (Longer bars indicate better performance)

Copy speed

Grayscale speed

Color scan speed

Black graphics speed

Black text speed

Dell 1600n

6.26

6.23

3.14

15.69

14.70

Brother MFC-8440

5.88

4.43

3.43

15.25

15.65

Samsung SCX-4100 Laser MFP

5.85

3.57

1.66

11.37

11.16

Print and scan quality performance (Longer bars indicate better performance)

Grayscale quality

Color scan quality

Graphics quality

Text quality

Samsung SCX-4100 Laser MFP

Good

Excellent

Dell 1600n

Good

Excellent

Good

Brother MFC-8440

Fair

Poor

Fair

Good

Click here to learn more about how CNET Labs tests printers.

Performance analysis written by CNET Labs project leader Dong Van Ngo.

The Samsung SCX-4100 user guide is available as a PDF file on an included CD-ROM. It does a good job covering the basics and troubleshooting, including a section for Linux users; however, it's light on scanning information.

The SCX-4100 comes with a standard one-year warranty. Support is available online via e-mail and chat, and Samsung promises an e-mail response to your questions within 48 hours, although we received a response to our query in less than a day. Quick and helpful toll-free telephone tech support is available 8 a.m. to 8 p.m. PT, Monday through Friday. Weekend support would be useful, however, particularly for home users.