"I wouldn't use this if it was free."1.5 starson by PatentLawyerGuy
Pros: Excellent scanning and OCR. Easy to Network.
Cons: Many. Curled paper, small paper output, horrid LCD.
Summary: I bought this machine from a wholesale store for, after rebates, about 230 bucks. I thought at 230 bucks how could I go wrong? Well, I did.
This machine looks great on paper. It networks out of the box, it’s a laser, it prints at a comparatively low price per page, it multifunctions. But many things look good on paper. A guy with big bird wings flying looks good on paper, but not so good when he jumps off the cliff.
The few positives first – 1. Fast like a laser should be. 2. Paper tray holds ½ ream. That’s good. 3. Networking was easy. 4. Fairly user friendly.
Now the long list of negatives, in approximately descending order.
1. Paper comes out miserably curled. This makes the printed/copied paper very difficult to stack, even up, and manipulate. This is such a huge annoyance, for this reason alone I’m returning the printer. Literally every time I touched the output paper I became agitated. I'd rather wait for an inkjet.
2. Output catch tray is tiny and jammed in under the keypad. Paper starts piling up by page 20, and, with the curling, the paper output tray is just a big jam waiting to happen. In any case, it’s ridiculous to have a paper output tray that is about 1/5 to 1/2 the capacity of the paper input tray. This means that you have to monitor how much you print, or you have to monitor the output tray for overflow. Who’s got time for that? Not me.
3. Unsteady current draw, causing my lamp to dim and brighten with each copy. Maybe all lasers do this, I don’t know.
4. Software took too long to install itself, although it was simple. Software took way too much control during installation and didn’t offer me any options. For example, the software made the 7820N the default printer without my authorization. It also tried to access the Internet several times without telling me it was doing so. I don’t like products that assume the right to call home base.
5. The LCD screen looks like it would have been out of date on a 2000 model. If you don’t view this little cruddy screen from the single, perfect angle, then you will not be able to read the screen. This is a nagging hassle. What’d they save on this feature? A dollar?
6. Comes with Fax defaulted, so I have to press extra buttons to get to copy mode. I can probably change this, but I don’t think I should have to. For example, on my HP all-in-one you load the paper then press either the “fax” or the “copy” start button and you’re off. On this Brother, you have to first change to copy mode, then hit the start button.
These are just the negatives I’ve noticed in the first 2 days of ownership. The list can only get longer with time. I cannot recommend this printer/all-in-one at all, even at 238 bucks. Let me reiterate that – I would not use this machine even if it was given to me as a gift, because I find its faults to be significant and a constant source of agitation. Who needs more agitation in life?
I bought this because I wanted the speed and cost savings of a laser. The problem is, every time I use it I get bad product that agitates me. Sure I get it fast, but what’s the point if what I get can't be neatly stacked, hole punched, and stapled?