Brother MFC-8890DW

Pros: Performs as advertised. Prints fast and toner is low cost/page. Even cold, the warm-up and time until first page out is surprisingly fast. Setup was extremely easy. Duplexing works well. Ability to scan to specific PCs, controlled at the printer is very c

Cons: The little flip-up tab that extends the output tray seems pretty flimsy. Would be easy to accidentally snap off if you're not paying attention. Do not know about customer service because have had no need for it.

Summary: Most satisfying device I've purchased in the last 30 years of computing. Easy to setup and use. It's fast (for it's $ class) and uses low-cost consumables. I HIGHLY recommend this gadget if your need is limited to B&W printing.