"Aaaaaaaaaaagh!"0.5 starson by katelyngirl
Pros: Worked one day!
Cons: Broke second day!
Summary: Spent all day reloading the disk, shut off my computer, shut off the printer. Nothing. Called the sales person at Dell. Unfortunately, she felt it was unnecessary to return my call as she would receive no commission. Spoke to an individual who she later referred me to and he told me I had to purchase a box to ship it back(at a minimum of $20!). He could care less. This will be my last Dell purchase as Dell only cares about the sale. They let the US customer agents deal with new sales and India, the Philippines, etc to deal with all other issues. It's not worth it. I'm a minority, so I can say that these offshore companies do not work. Dell sucks!