Pros Excellent color. Great slide scanning!
Cons As in all printers, the ink is expensive.
Summary I'm a Photo-artist and had mine RX500 since Dec. 2004. I did have to override the "auto shut-down safety for the ink pad replacement timer" back in July 2007, and now I'm guessing that the printer head is done because I've been noticing horizontal banding in my prints. But considering that I've printed well over 1500 A4 size prints with it, I expected as much.
Pros Quality print, scan and copy features
Cons Ink issues are a legitimate concern
Summary I purchased my Epson RX500 shortly after it came out, so I have had it a number of years now. I have had quality results with it during these years of service with no major problems, until a few days ago; I'll come back to that in a moment. It is true that the RX500 is an ink guzzler, and there are reasons for that besides the normal act of printing photos, text, etc. First, when a nozzle check is made it of course uses ink, and if one of the patterns is faulty,
the Head Cleaning procedure will correct the problem by forcing ink through the clogged nozzle to clean it up. The problem is that not only is the faulty nozzle cleaned, but the remaining five nozzles are cleaned as well when they didn't need it(wasted ink).
If a cartridge is replaced, the machine goes through a CHARGING procedure by using ink to prime the new cartridge, but it also CHARGES the remaining five cartridges that weren't in need of it (more wasted ink).
Everyone knows that the price of OEM ink cartridges is absolutely ridiculous for not only Epson, but for all of the bramds out there. These companies are in the business of selling ink, not printers. There is a reason why the cost of a complete set of OEM ink cartridges often costs more than the price we paid for the printer. I, of course, used the OEM cartridges that came with the printer when I bought it, but I'm here to tell you that my RX500 printer has not seen an OEM ink cartridge since the originals ran out of ink. I have used compatible cartridges from www.123inkjets.com and/or All-Ink.com all these years with excellent results and for a fraction of the cost of OEM ink. Not only that, I bought a Chip Resetter which allows me to reset the chip in a supposedly empty cartridge so that the printer recognizes it as a replacement cartridge; I have had some of these so-called empty cartridges go for up to two weeks longer before they truly run out of ink. Where one has to be careful using compatible cartridges is in the type of ink used. The Epson RX500 is set-up to use Dye based ink; not pigmented ink. 123inkjets and All-Ink both supply dye based ink for the RX500. Dye based and Pigmented inks when interchanged in a printer, can cause all kinds of serious trouble, so if you are using aftermarket ink sources, make sure you are getting dye based ink for your RX500.
And now for the problem I experienced the other day. I turned on my printer and the red warning light was on and the screen had a message that read: "some parts in the printer have reached the end of their service life, call service". Nothing worked on the printer; it was completely locked up. I consulted "techs" at three different computer stores and they all said the printer has had it and it would cost more to fix it than the cost of a new discounted printer. I went back home and researched my options for a new 3-way printer and was ready to go buy a new one,but something told me to type in the search bar "Epson RX500 repairs" and I opened a website that had a forum and the very first post I read had the exact same problem as I described. Another post on that site explained a "fix". It seems that Epson, in their infinite wisdom, has installed a "wasted ink" sensor in the RX500 so that after many times of CHARGING and HEAD CLEANING, the "wasted ink" counter shuts everything down. The post I referred to explained how to re-set the "wasted ink" counter. I followed the steps described and "wham" my RX500 is healed of it's problem. For those of you who have had an RX500 for a few years, here is what to do when (not if) you suddenly are faced with this situation.
Here is how to reset the waste ink counter.
Hold down the "clear + setup + On" buttons until the printer powers on, then off again and back on again. Let go of the buttons when the LCD screen flashes a blank screen or shows a message that remains constant (mine read COPY ENDURANCE). Punch the right SELECT ARROW until "Rst. Ink OFC" shows on the LCD screen. Press the COLOR button and follow the directions on the LCD screen, and your "Waste Ink" counter is re-set.
Now, open your printer so the cartridge track is visible and take clean paper towels and soak up the excess ink from the waste ink sponges; the one that was saturated on my Rx500 is located on the extreme left side of the track that the cartridge carrier rides on. Now you are back to normal. It is a crying shame that Epson would not include this critical information in the service booklet that comes with the printer. This makes me wonder how many RX500 printers out there have been trashed because of this exact situation; I came within a whisker of trashing my RX500. I hope this will be of use to some of you who eventially will be faced with this dilemma if you keep your printer for a few years.
Pros prints great
Cons built in service requirements, costly
Summary A good printer but after a certain amount of pages it needs service.
Have thrown out my RX500 andRx620.
Now use HP mutifunction, it is great
Pros Nice output, great scans, card reader a plus
Cons NOTHING works if one ink cart. is out.
Summary I won't buy another Epson printer. I really like the machine but really HATE the ink system. OFTEN it shows ink must be replaced when there is liquid in the cartridge. You MUST replace the cart. even thought there is obviously ink left. YOU CANNOT EVEN USE THE SCANNER IF THE PRINTER THINKS THERE IS A CARTRIDGE OUT OF INK. It is now a "brick" unless I pay the ransom of a new magenta cartridge just so I can scan a document? Stupid, stupid design.
Pros Very good scanner and decent text printer
Cons Colors go inaccurate not long after initial use, paper loading can create extremely frustrating jams - do NOT like the back loading feature--it's a pain. Very proprietary on expensive ink it overuses.
Summary I have always owned Epson printers because I had found their picture quality to be top-notch. I had very high hopes for this thing when I got it--so much for high hopes. Within a few months I noticed that the colors were not only inaccurate--sometimes they were AWFUL. I was constantly having to adjust, test, nozzle check, and even replace cartridges that had NOT gone empty in order to get that color into the next attempted copy. Using Photoshop, the image on my screen was SO much brighter than what this thing printed (very much darker), the reds often went greenish-- on photo paper the copies were better than on paper (incuding glossy), but still VERY poor quality, in my opinion. As for paper load--forget it! This thing jams more than a rock band. The back paper feed is a real pain (but that is my own pet peeve as to where I have the thing located) and VERY awkward. I DREAD running out of paper once I get some paper in that thing in the back, so I'm constantly monitoring it and sliding in more when the thing gets low. If it runs out of paper--good luck. I've had to spend an hour to get the next load right, as it would suck in five pages at a time, it would double-load, no matter how many times I tried a balancing act in that feed tray. I really can't stand the thing and can't wait till this ink I paid for is used up-- I'm definitely changing brands. Epson's help is always to spend more money, they lost me as a customer because of this monstrosity.