Pros Wireless networking, easy and fast setup, and superior printing.
Cons Cannot initiate network scanning from the printer. You must open software on PC, then click the scan button within the software. Very easy work-around, so no big deal.
Summary I purchased an HP OfficeJet 6310 and was very unhappy with the print quality and the fact that you cannot access the files on a SD card inserted into the printer from a networked Windows Vista PC. After contacting HP countless times, following their useless instructions, and reinstalling the printer software (which takes forever on a fast PC), I finally decided to take it back and purchase an Epson.
I am an experienced Network Administrator and an avid HP fan, but they really need to learn their lesson when it comes to their horrible software.
I purchased the Epson and it was a breeze to install the software. It took comparitively little time to install and did not included the mind-numbing extra crap that HP includeds with theirs.
Once installed, all features work very well. The scanner allows you to scan to multiple formats, including .tif and a searchable .pdf. I scan all my documents to the searchable .pdf and it is extremely fast, even when creating the document itself.
The printer includes three individual color ink tanks and provides nothing but superior print quality over the HP. I printed a "fall-like" document banner containing leaves and pine cones, etc. with the HP before I took it back and then printed the exact same thing with the Epson; the difference was night and day.
To sum it up...if you're looking for a feature-rich, cost-effective, and high-quality printer for home or small office use, this Epson will absolutely not dissapoint. Buy it today!
Pros Excellent print quality, fast print speeds, easy to set up, easy to use
Cons Not reliable, poorly constructed, Epson customer service is only open M-F, 2 units have been defective for different reasons, worked properly for 2 weeks but I've been trying to get a working replacement for a month!
Summary Bought the Epson Workforce 600 at Office Depot in Feb. 2009 based on good reviews from smallbusinesscomputing.com. I was very impressed with the print quality and loved the features and the price.
About 20 days later the Auto Document Feeder jammed and would not work regardless of the type of paper used, how many sheets I fed, etc. I could no longer copy, scan or fax multiple sheets.
Office Depot was no help at all. I was a few days past their 14 day return policy and they were completely unwilling to exchange the unit for another Workforce 600. Their only response was to call Epson.
Epson sent a refurbished unit a few days later that would not recognize the Magenta Ink cartridge. The replacement unit was refurbished. I paid for a new printer and, less than a month later, I was now stuck with a refurbished unit that would not work. Not only could I not print but I could not scan or fax either. The Epson unit is a brick without the ink cartridges installed.
Epson refused to send another unit, sending a replacement magenta cartridge instead. I explained that I already tried three new Genuine Epson Magenta cartridges but they insisted in sending another cartridge which, surprise, didn't work either.
It is now April and I cannot print, fax, copy or scan with this very attractive and feature rich... time-vampire. Epson corporate promised to call on Friday but they did not. I'm now on my way to purchase either the Lexmark X7675 or HP J6480.
I've never taken the time to complain about a product but I am very disappointed in Epson and Office Depot. I understand that things break, a bad unit... or 2... can leave the factory, but when my time is wasted like this it's unacceptable. My clients will not stick around if I make them jump through hoops to resolve a problem that is my fault to begin with, why should I have to do the same as a client of Epson and Office Depot?
The Office Depot store manager even told me they are losing too much money from the manufactures on defective merchandise returns. How is that my problem? I trusted them with my money. Office Depot should drop the product lines of manufactures with quality control issues, not tell the customer that they are making the return policy more strict so that the customer is faced with dealing with the manufacturer.
Sorry for the rant. I've been purchasing and recommending Epson product, including professional wide-format photographic printers for nearly a decade. I'm very upset.
Pros The speed is fantastic, set-up was easy, wireless in a home with six computers is a dream.
Cons It will not do reduction/enlarge with the document feeder and it is slightly noisy at beginning of print but not a problem.
Summary Great vaule and quality. I have been an HP fan for 2 decades but over the past few years they have really dropped the ball. I'm glad some one is filling in the void.
Pros So Fast, Printing Quality Amazing, Ideal for Home and Office Users.
Cons only a Light Noise at the beginning of printing but this is not considered as a real Cons.
Summary I was looking for a wireless printer almost for 6 months, i had tried 5 Printers Before, and this was the best hands down. I'm not agree with some reviews here saying "IT'S JUNK!" why? because it does not print papers with holes? Not everybody needs to print holed paper, and if it is the case then i suggest to make holes on the papers after printing.
I Dont know why CNet Editor's did not review this printer while is one of the best an it should be in the TOP 5 list no doubt.
As far as I'm concerned this is the best I've ever had. Highly recommended.
"This is JUNK!"on by juleah
Pros Lots of features
Cons prints lines through the copies of photos that are not there!
Summary I am going on my 2nd Workforce 600 printer and will no doubt return it for another brand. Scanning/printing/copying family pictures, the printer prints green lines every other 1 1/2 inch through the copy which those lines are NOT on the original pictures, and white lines through the black and white photos, totally and completely ruining the copy and thus wasting a ton of ink! When I called Epson on this problem they said it was a hardware problem and to promptly return it for another printer, which I did. This 2nd Workforce 600 is doing the same thing! The primary reason I bought this printer was for photo copying only to find that it is total junk!
Also too, 3 hole paper?!?! It see's holed paper as a paper jam. Along with copying pictures, I also do alot of printing of documents and need 3 hole paper in most case. I am so sorry I bought this printer. The manual does not explain how to do everything the printer does so you have to do things by trial and error. It's frustrating and not able to do everything it claims to do, like when they brag about photo quality printing?!
I wish this printer would have worked out for me, but in my humble opinion, its the worst choice I could have EVER made. Plain and simple, its junk!