"Not user friendly"2.0 starson by louie92120
Pros: printer and copier works fine
Cons: scanner not easy to use, fax not too sure about
Summary: I have had a number of HP all-in-ones. Each time, they are less user-friendly than the last. I've had this machine about 6 months.
My first. HP500 used to allow me to scan documents thru the machine, review each document, straighten each document (deskew), darken if necessary, then allow faxing of entire document. --not on this machine--
A file was created for each incoming doc, so if we needed to review last months faxes or a fax that came in while ink ran out,they
were available--not this machine--
Faxes and scans started immediately on the previous HP machines, this machine takes about 45 seconds to start scanning...or to set up an outgoing fax on the computer
On this machine, when pushing the scan button the machine says 'no connection'; requiring me to start scans from the computer.
Faxes feed crooked sometimes, with no way to fix except starting over.
When previewing faxes, the preview screen shows a reduced grainy image, zooming in to determine clarity is cumbersome--no editing allowed.
When scanning to document viewer, there is no way to rotate the image except starting over.
The scanner hooks up with a number of different programs--none of the HP people were able to give an acceptable description of how to use these efficiently. (document viewer, image zone, image share)
The response from HP was quite fast after sending a letter to them, but the customer srvice guy (from the USA) who called could do little more than empathize with me--NO ONE I spoke to actually knew how to use the machine or describe the features.
The peoply in India are polite, but are just reading out of a book.
Printer function works fine, ink cartridges seem small.
Sorry, I can't recommend HP all-in-ones anymore.