"3 units: 3 dead faxmodems"1.0 starson by taylorw
Pros: wireless (Mac and XP links); capacity; all features
Cons: bad fax hardware
Summary: We're about to return our 3rd 7410 in a week. Each machine supported wireless printing (Mac OS 10.3 VERY EASY to set up: XP a nightmare, needing specialist to find proper IP address). Each machine also showed same modem-based error message. HP tech support: a) came on the line quickly, b) identified the problem as bad firmware: each unit had to be replaced. These units came from 3 Staples stores about 20 miles apart, so an entire batch is probably bad. Last HP tech support offered to send a new unit, but the 7 biz days and the first reviews here discouraged us. We're off to try something else. I'd agree with the recommendation to wait 6 months on this puppy.