"Poor Performance and Poor Support from HP"1.5 starson by ALAPIES
Pros: Wired/Wireless Networking, Multiple paper-inputs, dual-sided printing, pop-out keyboard, ADF, Multi-card input, User account tracking
Cons: Poor ROM stability, paper-tray issues, ink-cartridge issues
Summary: Our company had purchased nine of these when first released for small remote-offices that needed networked printing. What a nightmare. The ROM needed to be flashed for each of them to update NUMEROUS bugs. Each system was plagued with some bizarr issue, and yet none had undergone and serious printing work.
HP's support via India hotlines was rediculous. This device had so much promise based off it's spec sheet - but delivery was horrid.
We ended up eBaying all the devices we could and switching the Lexmark. I cannot speak strongly enough to convince IT admins to choose to buy products that offer local/US based support.