Pros Nice looks and options
Cons Unstable software, poor customer service knowledge of their own product.
Summary I purchased this unit after seeing that it got one of the best reviews of all All-in-one printers on CNET. I must say that out of all devices I have purchased from recommendations, THIS unit is NOT the one you want! I first thought that I would listen to CNET's reviewers 8.2 rating rather than pay and heed to the POOR 3.8 USER review rating, thinking that most people just didn't know how to install this device. BOY.. was I WRONG!
I had MORE issues with the software end of this device, than ANY other electronic device I've ever owned. And I can safely say that I have plenty of knowledge on the matter being a former operations manager for a large audio-visual electronics corporation.
After noticing that the software was giving me troubles, I took the easy way out and contacted the online customer support dept. for some input. TWO days later, and a poorly installed ALTERNATE driver from an HP 990c PRINTER just to get it to print, I gave up on this device and returned it! When the salesperson from Office Depot asked me why I was returning the unit, I just handed her a copy of the transcript from my conversation with the HP staff. After showing it to all of her coworkers and manager, she GLADY returned my money. I believe the transcript still is posted in their break room bulletin board for comic relief reading during lunch!
I have 4 other HP printers, devices both at home and office, but I would NEVER buy another one of these again.
Pros FAST COPIES, FAST PRINTS
Cons USB cord not included and I haven't hade to buy ink refills......
Summary The L7580 is all a small business needs that has anywhere from 1-15 employees. The L7580 is PERFECT for the small or home based office. I paid $235.00 with a small coupon from Staples. Why pay $380.00 for the L7680, the only difference between the L7580 & L7680, is the 7680 prints legal size, double sided, and has a color LCD screen. The extra $150 wasnt worth the color screen. And it looks like the double sided printing is an additioal piece that I could buy extra if I ever needed it and when it gets cheaper.
I currently have the Canon Laser MF570 All In One at the office, and I can honestly say that this inkjet prints just as fast and with better quality.
All Around, for the money, the L7580 is the value of the Office Jet Pro Series and well worth it compared to the other frills from the upgraded versions. The only reason I didnt give it a 10, is no USB included and it doesnt have Wi-Fi printing. The 2nd upgrade, L7780, does have Wi-Fi for $250 more...no thanks.
As of 04/27, most stores were selling for $269.99.
"not the best"on by little eagle
Pros There are none
Cons scanner never installed
Summary After two days installing the all-in-one, scanner still doesn't work. HP Support was no help getting it fix. But we did clean out the registry twice, after getting the "WEBREG" "FATAL ERROR" over and over. They tried to tell me that it was MS and Dell. I told them that I had not had this trouble untill in install the 5600 HP printer. After 6 hours with HPSupport we got rid of the old webreg "HP" file.
Two more hours later they said I needed to contact MS there system32 file was corrupt. LOL
Then it was the USB cable or the USB device.
Couldn't be there software or hardware
After 12 attempts to install the printer fax and scanner. I told them that I would take the POS back and get a different brand "NOT HP"
Pros Prints well on all other papers I have tried
Cons Black ink smudges, does not ever completrly set even with HP Brochure Paper
Summary If I did not use glossy brochure paper almost exclusively in my work (CD insert production), I probably would have never noticed this problem, which I spent hours online with tech support trying to correct. Ultimately I swapped out an L7680 for a new L7680 with exactly the same problem:
Anything printed IN BLACK, either photographic or simple print never completely sets, and smudges even with light skin contact, even if you allow days for drying. This leads to dirty fingers and smudged print and images. Not a way to impress my customers. I have tried every possible correction (reduced ink spray, HP paper, clean heads etc...)all under customer services direction. Nothing works. It is my strong opinion that the new Vivera Black ink is simply incompatable with glossy brochure papers. Ultimately HP refunded me for both printers, but if you have ever had to deal with HPs customer service, this was a nightmare. I hope someone from HP is reading this and acts upon it either by reformulating the Vivera Black Ink or making it clear on the product box that this series of printers is not suitable for glossy brochure printing.
Other than that, it's a fine unit.
HP can reference me at case #7500-235-238 if they would like more information about this defect.
Pros fast printing
Cons scanner won't work; drops off network
Summary While it does print fast, the scanner function has never worked and I've had several times that I've not been able to communicate with it over a home network. The scanner initially gave several different error messages; after spending and hour and 20 minutes online with HP tech support, the told me the issue was with MSI files being corrupted on my computer and to call Microsoft. An update to the HP software came out the next day and then the scanner gave different error messages. The last straw for me was last evening when I couldn't communicate over the network with the machine at all. I disconnected it, hooked up my old printer and $30 Canon scanner that works great. I'm extremely disappointed because I've been so use to HP products being so reliable.