Pros I like the box. Makes great place to put crappy printer. and eleviate the future cost of buying red ink so that you can print black.
Cons This is the worst printer I have ever saw when it comes to ink you cannot print black if the red is out it dont try to print so how do you even know if it is out this is a blaten misuse of programming in order to rip you off and make you buy ink.
Summary If you want to constantly replace ink cartridges and have lots of time to go to the store and stock the 6 different colors so that the jerks at hp can get there cut of the money to make you change red cartridge in order to print black. This is bull i want a printer that keeps printing and printing even if there is nothing on the paper I am smart enough to guess at that point WOW it must be out of ink! If i want to print black that should be the only color printing not pink or blue. If anyone gets an excuse that the blue needs ink in order to print black that is a bunch of BULL. I have been a computer systems analyst for 20years never was a problem until they could control it, there should be a lawsuit about this. This is theft but right in front of your eyes.
Owner of a computer company but wont be selling hp or sugesting it anymore.
Pros All in one obviously
Cons Jams often, errors, poorly constructed, scanner doesnt work at times.
Summary This was the biggest waste of money ever. Next time I will go Cannon or Lexmark. I am not joking when I tell you I am going to break this thing into a million pieces to get "even" with it.
Pros Once upon a time the machine worked. For all of a month or two.
Cons Scanner hasn't worked in over a month and no one can fix it. Customer Service was lacking to say the least. Even through remote access they were unable to fix the scanner.
Summary After having the device for 3 months I ran into a scanner error and then the nightmare came to life. I attempted to trouble shoot from their website without success. Then spent time on 13 emails and had no success. They then said I should call. I called and spent 3 hours with a second level tech on remote access and got no where. They said they would call back either the next day or at a day the next week that worked for me. I received NO phone call. I then let things drop for a month. I called and spent 20 minutes on hold without talking to anyone. So I tried a live online chat. They were no help and basically had me starting over from scratch. So I tried to call again. I got no one for 10 min. Then, I tried the online chat again and got no where. They said they would email me in 2-3 days. NO EMAIL WAS SENT in the 3 business days. I emailed their excecutive with the concern I had and got a generic reply that they would forward it to the correct department and haven't heard back from them yet. It's been a month of fun calls and burnt minutes on my phone. I WON"T be buying ANYTHING HP AGAIN.
Pros Love the wireless function, the print quality is good, scan from printer's web page is good
Cons Multiple color cartridges is not better than the combo cartridges.
Takes too long to initialize itself.
Printer does not last.
Paper tray is too small (100 pages).
Summary I was excited when I bought this, my first wireless printer. I liked being able to browse to the printer and check its status and even download-scan the paper on the scanning tray from the printer's website on my internal network.
AFter about a year of light use, the printer started locking up where you couldn't even turn it off. I was able to reset the printer but a day later it returned to the locked up state. A month later, the printer now is almost always locked up in an electrical seizure where you have to pull the power plug and hope after waiting for it to check itself over a couple of minutes that it can recover itself. I have had to do a hard reset many times and then re-enter the network address.
Add to this that a 100 page tray needs feeding often enough to be annoying and replacing the various color cartridges each on their own schedule making it seem like every week, I can fairly say to stay away from this printer.
p.s. I'm a tech savvy user which is probably why I haven't thrown it in the trash yet as I like a challenge, but enough is now enough.
Pros Nice footprint, attractive - but becomes ugly after using it for awhile because it's so difficult to manage.
Cons Everything else, especially it's short life span.
Summary I was enamored with the appearance of the printer and the listed functionality, exactly what I needed, until I tried to install it. I had been a loyal HP user for years and although they were becoming more troublesome with each printer I bought, I was determined to keep using HP. I really thought they were the supreme beings of printer makers but I will never buy another one, ever. I'm tired of the frustration.
The installation process for the HP is getting more and more difficult. If you have a new, clean computer, you may not have a problem, or if you had something other than an HP printer, but I had an HP printer prior to buying this one and, even though I uninstalled it, the process left files on my machine from the old printer. This seems to be a common problem with their uninstall utility, it never completely cleans up after itself. I was alerted to this AFTER trying to install the new printer via numerous error messages telling me I still had to uninstall the old printer! HP is aware of this glitch but will not tell you until your machine has been disabled from the attempted installation. Customer "service" was no help. I was given a couple of fixes which didn't work. I was told to just reinstall the printer which of course didn't work. I finally got the fix online from other frustrated HP owners who had the same problem. Even after getting the printer installed I continued to get error messages I had to click through every time I sent a job to the printer. Error messages that it couldn't find certain system files and these were files that were not even on the installation disk! Finally, by doing a registry edit (shudder) I managed to end the error messages. After all that the printer worked, and boy did it work. This printer goes through contortions to get itself set up to do a print job. It grinds and chunks and whizzes and clunks and gives you the message that the printer is adjusting itself and DO NOT INTERFERE. It doesn't just do that when you turn it on, I could live with that. It KNOWS when you are in a hurry to get something printed and then it starts "adjusting" itself and threatens you not to stop it or turn it off.
In addition, there is no way (that I could find) to keep the printer from using the colored inks. I set the default to only use the black cartridge and somehow the colored inks disappeared anyway. And when one of the colors is low, the printer just stops printing. No way to force it to print until you replace the cartridge even if you don't want to use it. So you're in a hurry to get something printed and you have to run to Staples for the ONE cartridge you don't have on hand and didn't need for the black and white document you needed to print!
After less than two years this printer became a big paperweight. A print head error popped up and HP says the fix is proprietary and you have to pay them for the secret. You bought their printer but they want more money for the 3 digit code to plug into the printer so it will unlock the print head and work. I would expect that to be listed under troubleshooting in the manual for heavens sake.
I choose not to play their game and I chose not to buy their equipment anymore. In addition to my last 6 HP printers, I am on my third HP Computer. It will also be my last, not because it hasn't been a good one but I don't like where I'm seeing HP quality going and I imagine it's going to carry over to their computers, if it hasn't already.
I went out and bought a Canon printer that practically installed itself, WiFi and all, for a third of what the HP cost. If it lasts a year I'll be happy to throw it away and buy another one and will still be ahead of the game.