Pros Slick design and marketing concept
Cons HP itself is a con who will brown-nose big business clients while thumbing that same nose at their home users.
Zeen tablet will not update.
Zeen has very limited range for the wireless connection and goes off-line depending on how you hold it even when ne
Summary At first the biggest problem was the Zeen and printer actually syncing. Once that issue was resolved the issue of the Zeen not updating be came apparent. Updates are available, but the update option is 'greyed out' and HP has yet to provide any solution to this issue. Now the issue of efax. This was another big selling point for this unit. The ability to fax without having to tie up an a phone line. I had successfully sent 1 fax two months ago. I tried to send a fax yesterday and once I key in the number for the recipient and hit continue; nothing happens at all. There is no actual keypad on the printer itself which makes this a very pretty and expensive home copier and scanner. The scanner as well has some issues communicating with the PC wirelessly.
While I have frustratedly sought help or solutions with little to no response from HP, they were very quick to act against me in the support forums for attempting to 'rally the troops' in demanding satisfaction from a company that has gone through a new C.E.O. every year for the past 4 years and released a product to the public that they know nothing about and have done little to no research since its release.
I, foolishly, sang the praises of this machine the first two days I owned it to my friends and fans on Facebook and Twitter and sit here with a humble apology for any influence I may have had on anyone else purchasing this 'misery in a box'.
I am an Epson guy and have been for nearly a decade.
If it weren't for the promise of being able to take the tablet around the house for others to look things up and print without jeopardizing the stability of my PC, I would never have thought about buying this thing. As it stands, I am having to let people use my PC despite the fact that i own this price of crap.
A friend/employer who has two HP printing products on his home network (Laser and AIO printers) is consistently having to call me into Center City Philadelphia to work on his network after HP and their brilliant phone support has him screw up the network and foul up communication between his PC's and the printers. They have never fixed an issue with him as far as functions or anything on the technical side. The last phone call resulted in their rep realizing he screwed and promising to call back in one hour with a resolve to the situation he created and that call never came. After three days of waiting for that call, he paid me another $150.00 to come in a rectify the situation.
DO NOT BUY FROM HP. They simply do not care for any one who purchases their equipment for home office or personal use.
I give this product and company ZERO stars because I do not believe a slick marketing campaign while exhibiting a complete lack of concern mixed with disdain for their customers merits any positive reward. But, C-net made me select at least one so I could inform you of my experience and opinion.
Pros Well, it does print in decent quality and with decent speed - but so does many cheaper printers.
Cons The accompanying Zeen tablet is the most immature and useless product I have ever come across. It plain simply works so poorly that it cannot be used for anything. Hardware is poor and the software is filled with bugs. Having experienced this I will never
Pros It's fun to play with...for about 10 seconds
Cons you still have to use it after those 10 seconds are up.
Summary Tablets all but useless. I don't need yahoo and Facebook, thank you. Unfortunately, you can't get rid of them either. They've got calendar and clock apps...which don't interface with Exchange. Custom app store, with some really questionable choices. Also, the printer fell apart after two weeks. LITERALLY pieces starting coming out of it, and I'm still tring to figure out where they came from. Another "quality" HP product.
"Too many bugs."on by vitez180
Pros Very nice printer quality. I like the tablet and that it is like a computer.
Cons Very many bugs like copy, scan and fax not working: saying ithe printer is busy. when i click copy or scan. Pretty laggy at times. Cannot set up e print.
Pros Tablet has a solid feel and a nice look. The printer itself has great aesthetics, nice print quality and decent speed.
Cons Touch-smart UI on the tablet is slow and buggy, it lacks the Android Market - BUT this can easily be remedied.
Summary The major drawback is the tablet and it's performance. I agree with some reviewers negative comments, however, the solution that makes this purchase worth the $$ is pretty simple. First, install the Froyo update via HP. I won't explain how to do this, Google it. The instructions were easy to find. You will get a performance boost right out of the gate. This is critical for the rest! Second, install Launcher Pro. This will disable Touch UI as the primary launcher and give you a more stable, recognizable interface and the performance you would expect. Last, add the Amazon Market, and use freewarelovers.com to add missing apps, such as Flash, YouTube, etc.. etc.. With these simple steps you will find that you now own a great printer and a decent tablet all at the price of a standalone tablet which is a great bargain for most end users. I did write a detailed article and review on this printer on my tech website.