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HP Photosmart Premium TouchSmart Web All-in-One (C309n)

Average User Rating

2.5 stars 16 user reviews
My rating: 0 stars

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  • Rating Breakdown:
  • 5 star:
    4/16
    4
  • 4 star:
    3/16
    3
  • 3 star:
    0/16
    0
  • 2 star:
    2/16
    2
  • 1 star:
    7/16
    7
Results 5 of 16
  • "Uses Ink Cartridges Way, Way Too Fast"
    2.0 stars
    on by VelaFella

    Pros: Looks great. Touch screen is nice.

    Cons: The original in-box black ink cartridge was consumed after printing only 62 pages. I replaced it with a high capacity cartridge that supposedly would last for 800 pages. It lasted for about 120 pages. That's $35 per cartridge plus tax.

    Summary: Ink consumption is a big issue. I am in touch with HP's tech support, and they recommended that I change the "print quality" settings in Microsoft XP from "automatic" to "normal." I've done that but it is too soon to tell whether that change will effect a cure. In the meantime, my low rating stays where it is, and deservedly so. I fault HP for not suggesting this type of change in the product literature and software when I installed the printer. But who knows, maybe they think they will thrive on ink cartridge sales. I don't though.

    Updated on Dec 24, 2009

    I am now willing to revise my rating from 2 stars to 4 stars. By resetting the print quality control in Windows XP Control Panel (Printers) from "automatic" to "normal," my ink consumption appears to be in line with HP's representations, rather than the extreme amounts consumed on the automatic setting in Windows XP. I also like the touch screen feature--more like my iPhone.

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Quick Specifications

  • Office Machine Type Fax / copier / printer / scanner
  • Office Machine Functions Copier Scanner Fax Printer
  • Printing Technology Ink-jet
  • Media Handling / Max Original Size Legal (8.5 in x 14 in)
  • Scanner Optical Resolution 4800 x 4800 dpi
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