Entered CNET Catalog: 05/17/2003
SKU: CNETAOLMUSICNET
Manufacturer: America Online, Inc.
User opinions
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User Rating:
5/10
Decent service if you don't use iTunes, overall not that great. Always read the fine print!
Pros:
Easy to use, fast on broadband (full songs download in a few seconds), integrates with AOL to simplify the experience. Great if you download to the PC a lot, as it's unlimited downloads
Cons: Monthly fee ($8.95), in addition to $0.99 CD Burns, not cost effective. Automatically bills on AOL billing date.
To cancel MusicNet Premium Service, just call AOL Member Services at 1-866-278-6582 to discontinue your subscription.
User Rating:
2/10
cant cancel!
Pros: new songs are on the list
Cons: bad customer service and technical support.
User Rating:
3/10
Read carefully!
Pros: I love aol services, they usually have lots to offer.
Cons: This one way too hard to cancel and make sure you have at least 45 minutes to stay on hold... or worse, you may be asked on several occassions to try back at a later time due to heavy call volume. Initial sales pitch lead me to believe all downloads entir
User Rating:
1/10
It only takes 1/2 hour to cancel!!
Pros: ?????
Cons: The help feature is really no help at all...takes a long time to download...must pay per month and per song...it takes 1/2 hour on the phone to cancel (yes, that is the only way and your on hold for about 25 minutes of that time)...did not have that big o
User Rating:
4/10
TELL AOL ABOUT IT!
Pros: All AOL members that are upset with the service can make a difference by going to AOL KEYWORD: TELL US. This will let AOL know how you feel about the product so it can be changed.
Cons:
User Rating:
3/10
AOL Tricked Me
Pros: The product serves the purpose of downloading music for one price.
Cons: Now here comes the bad part. I went to burn a CD and they told me that I had to pay for the songs! I feel so shammed! AOL has you to pay $8.95 per month and you can't even burn a song.
User Rating:
2/10
don't like the too pricey lack of selections
Pros: can listen to the songs immediately
Cons: cost, difficulty in finding things
User Rating:
1/10
Could not load it
Pros:
Cons: It would not load and it just locked up for hours. Confusing to use. I plan on canceling it.
User Rating:
2/10
Don't do it! Plus some cheap and legal ways to get your music!
Pros: quite a few dance mixes from famous songs
Cons: Too many cons to list!!! You're not able to download a lot of the songs, even if you would want to pay! Some are locked some have the burn sign next to it, for those you pay 99. cents on top of the membership fee! I just cancelled and told the guy that o
User Rating:
3/10
Huge Scam
Pros: Its easy to use and easy to keep track of things.
Cons: What isn't wrong with this. Aol fails to tell you anywhere in the help section of the software that you have to buy the download in order to burn it. Its implied that you pay the monthly fee and thats it, but you end up paying both the fee to access the
User Rating:
3/10
Very poor service
Pros: Ok interface
Cons: Everything else, from limited artists to almost impossible to cancel aol garbage. Misleading in free trial as well. Don't bother trying it
User Rating:
3/10
Fickle, quirky and poorly supported
Pros: Reasonably good selection of music, simple front end
Cons: Unreliable - CD burning often fails, searches often abort
User Rating:
5/10
very misleading.
Pros: quick downloading and you can listen to the entire song first if you like
Cons: when you sign up there isn't a mention of a fee per song
User Rating:
3/10
Sorry I got suckered!
Pros:
Cons: Cost of a cd from the store-$18 Cost of a cd from MusicNet- $18 Hidden fees dont appeal to me
User Rating:
10/10
Overall Good except no MAC support
Pros: W/Broadband Connection the Service is Great! I can find all kinds of music to listen too.
Cons: When the library gets to large Music Net Can be slow to load...As well..I'm using my Apple Powerbook more and more and MusicNet isn't supported on the Mac....so I ended up canceling. But 8.95 a month isn't too bad for the quality of service.
User Rating:
3/10
Just doesn't deliver.
Pros:
Cons: Music only plays intermitently. Searching is very slow. Browsing is poorly setup. Almost impossible to cancel.
User Rating:
8/10
Great selection - Fast - Easy
Pros: Easy to use. I was up and running in no time. Tech support answered my questions about burning fast and efficient.
Cons:
User Rating:
1/10
D O N T W A S T E Y O U R T I M E !!!
Pros: There are none!
Cons: This sucks! ONLY mainstream music is on here and even then half of the time the songs won't download, and if they do then you can't burn them to a CD... AND you can't burn half of them to CD's!!!
User Rating:
2/10
need for improvement in selection
Pros:
Cons: not enough of a selection for classic rock,lol,how can you not have led zeppelin or hotel california.its pathetic
User Rating:
7/10
The cost is abolutely rediculous!
Pros: The songs you get are cd-quality. Hardly a chance of getting a virus.
Cons: Its stupid you have to pay $8.95 just for the service and then if you want to burn the song you have to pay an additional $.99/per song! Thats soooo stupid I might as well go out and buy the cd or like me I just use Limewire!
User Rating:
3/10
How to cancel musicnet
Pros: To cancel MusicNet@AOL, please call 1-866-278-6582 (24 hours a day, 7 days a week). Cancellation requests for MusicNet@AOL cannot be processed via Billing Live Help at this time.
Cons: This product is expensive, low on variety and slow.
User Rating:
1/10
Not worth the price!
Pros: Can't think of any
Cons: After the first week I couldn't listen to it and I still don't know how to cancel it.
User Rating:
1/10
Get spinner it's better and free
Pros: looks nice, should be nice to use,
Cons: it stinks, you have to pay extra to burn, it takes forever to download, it took 20 minutes to download on broadband,it forgets the songs you download, the selection of songs lack, and it's very hard to cancel
User Rating:
10/10
You get charged for it, but you can't download it.
Pros:
Cons: It took 2 1/2 hours to load, and on the last bit, just wouldn't finish the download. It is being charged to my account nonetheless, and costs more than my monthly service charge for aol service.
User Rating:
1/10
NOT WORTH THE PRICE-HAS AOLS TYPICAL DIFFICULTY TO CANCEL
Pros:
Cons: I'M PAYING A LITTLE MORE FOR RHAPSODY, MUCH BETTER SELECTION AND INTERFACE. SO FAR I'M OUT $8.95 AND HAVE NOT BEEN ABLE TO CANCEL. FOR SOME REASON IN THE SAME APPLICATION THAT SELLS TECHNOLOGY, THERE IS NO ON-LINE CANCELLATION. THE OFFER AN 800 NUMBER THA
User Rating:
1/10
Pay to be frustrated?? Torture...
Pros: There are none.
Cons: Free trial, I should have known by that infamous "FREE". Hasn't worked, called "tech support" and they tell me my connection (which is with AOL - not a lot of options here, right now) is too slow... hmmm no, really AOL slow?? If you're into buying frust
User Rating:
4/10
adequate
Pros: will burn cd/search by artist, album or song title
Cons: library not extensive; some songs are restricted to 'listen' only
User Rating:
3/10
good features, bad overall
Pros: Aol Musicnet has some good features like cd burning and streaming audio
Cons: While cd burning is a good feature it is a terrible value, a 10 song cd for 18 bucks?!?! you can get aroud a 10 song cd from your favorite artist for around 10 r 15 bucks, or from kazza for free, also streaming is very unreliable and takes like 3 mins. ju
User Rating:
5/10
Cant do anything with this!!!
Pros:
Cons:
User Rating:
1/10
Completely unstable
Pros:
Cons:
User Rating:
8/10
The future of music
Pros:
Cons:
User Rating:
1/10
Horrible Wouldn't even open
Pros:
Cons:
