Version: 2008
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eMusic

4 of 135

Full user review

  • 7 out of 7 people found this review helpful

    0.5 stars

    "A Very Bad Experience"

    by samardin on November 6, 2007

    Pros: None whatsoever

    Cons: Worst service I have ever recevied and they keep taking my money!

    Summary: I signed up for free samples with Lloyds TSB Bank. I tried to download some free samples but it kept coming up with an errr message. I cancelled my account immediately so I didn't forget about it and inccur any charges for the next months. WI then noticed that they had charged me £8.99. I complained by email politely. I got no response for 3 weeks and when I did it was automated. I then found that they had charged me another £14.99!?!? I had no idea why I was being charged as I had received a confirmation email the week before saying that I would receive no more charges now my account had been closed. I have complained 4 more times but only ever been sent automated responses. Unfortunately the terms and conditions say that they will give no refunds. I didn't think this ment that they wouldn't refund money they had incorrectly taken! I would definately avoid using this site.

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  • 2 replies to this review

  • reply by: Agrelou on July 26, 2009

    Same thing happened to me

    Report this post

  • reply by: alexr51 on July 24, 2009

    I got my money refunded by disputing the charge with my credit card bank. Don't let these people take your money.

    Report this post
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