"Most unreliable piece of HW I have ever owned."0.5 starson by mofriedbiscuits
Pros: Easy to use, when it works.
Cons: Certain, impending drive failure.
Once a drive fails, access to data is lost, even when mirrored.
'Support' really means "replacement drive shipping service".
Often unable to log into "award winning" support site.
Summary: This is easily the most unreliable piece of hardware I can recall ever having owned, and I bought my first computer about 25 years ago. This is quite ironic considering most people will likely be buying it as a storage device for their most precious data. After three drive failures, and even though my product is still under warranty, I have decided to junk it. I don't plan on buying any more Iomega products in the future.
I had nearly identical experience to zipadyduda, only I was able to recover my data (with no help from Iomega support) due to some experience with linux, and after about 18 hours of googling, buying supplemental hardware and trial and error.