"Astonishingly poorly designed product."0.5 starson by elik1
Pros: Seems to be an inexpensive NAS solution
Cons: Drive is incredible unreliable. Our third replacement doesn't work. We bought a new drive which within a week went out. We are sending this third one back. Blinking lights tell little about the function of the drive beyond on/off-working/not working.
Summary: We purchased a LaCie 5 Big 10TB drive to use on our network as a media backup. We are a medium size multimedia firm with a staff of 16, software and hardware engineers. We DO NOT RECOMMEND BUYING THIS PRODUCT! Web based management tools tells you very little about what is actual happening to the drive, its functions, and error messages. Telephone support is a joke as it is mostly an inexperienced hire reading from a script with no higher level technical support. We are in the process of trying to get a refund and switching all our LaCies drives, both internally and in our installations over to a more reliable product. Surprising because LaCie drives were very good at one time.
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