"Horrible customer service!"0.5 starson by Insureme
Pros: Potentially strong security.
Cons: Pricey. Difficult to reach customer service. Arrogant and dismissive "customer service" when reached.
Summary: For 6 weeks my TZ210 has been declining our static IP address. The ISP has run multiple tests(they have received the same complaint from other users. Sonic wall tech was curt and said she cant see how it is their problem...while my business suffers! I run a customer service based company, this attitude towards customers would not be tolerated. Over the past month we have submitted multiple data captures for review, today we were told to collect and submit more and they MAY elevate it. Don't Buy!
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