"Vonage Service is Unreliable"1.0 starson by SparkLB
Pros: Web page service controls, VM access online
Cons: Too many times service not avail, calling customer support too much!
Summary: Vonage service was just too unreliable. So many times I went to use the phone and there was no dial tone. Over 6 times I had to call support and spend 10-20 minutes solving the problem. They were very nice and did solve the problem, but who wants to do that half the time they want to use the phone? I used my cell phone more and more. So I cancelled Vonage and am back with AT&T/SBC. Of course Vonage charged me an early cancel fee so I want to spread the word to people needing reliable service. Stick with your landline and avoid Vonage.