"Great Product/Service"5.0 starson by mohillic
Pros: Easy to set up and maintain
Cons: Tech support experience... not so good
Summary: For me personally I have had a great experience with this product. It relies on your internet access so assuming you have a good broadband connection you should also have good quality phone service. If your modem or network experiences packet loss then your conversations will appear choppy like a cell phone. Power outages may also be an issue but if you invest in a good backup battery for your equipment that shouldn't be a problem (also try solar power!) All in all I say Vonage is a great product and service, it saves me a ton of money not to mention the unlimited calling plan for staying in touch with people far away is excellent.