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Apple iPod Reset Utility 1.0.2 (for Shuffle models) released

Can troubleshoot Shuffle issues including inability to play music.

CNET staff

Apple has released iPod Reset Utility 1.0.2, which is designed to restore the following iPod models back to their factory settings, when iTunes is unable to do so:

  • iPod shuffle (1st Generation)
  • iPod shuffle (2nd Generation)

The software is compatible with Mac OS X 10.3.9, Mac OS X 10.4 PPC and Mac OS X 10.4 Intel and can sometimes resolve the following issues:

  • iPod will not play music, and cannot be restored using iTunes.
  • iPod is not recognized by iTunes, but is visible in My Computer or in Device Manager on a Windows PC, or in Apple System Profiler on a Mac.
  • iPod shuffle (1st Generation) is identified as a device in "Recovery mode." iPod shuffle (2nd Generation) is identified as a "USB DFU device."

The new release is available as a 3.5 MB standalone download.

Feedback? Late-breakers@macfixit.com.

Resources

  • iPod Reset Utility 1.0.2
  • 3.5 MB standalone download
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