iTunes 7.3.2 (#2): Apple TV crashes; Playlists empty
A few minor issues after the update.
Apple TV crashes Some users are reporting iTunes 7.3.2 crashes when attempting to synchronize with Apple TV units.
MacFixIt reader Robert Gauthier writes: "iTunes now crashes with updating my Apple TVs- have two of them."
Potential fixes for this issue include:
Reset Apple TV Unplug your Apple TV's power cord and wait 30 seconds then plug it back in again.
Restore Apple TV Press and hold both Menu and Menu down/scroll (-) on the Apple Remote for 6 seconds or until the status light blinks amber, choose a language, then choose Factory Restore.
Playlists empty Some readers are reporting that their playlists/libraries are empty after applying the iTunes 7.3.2 update. One reader writes:
"After applying the update for itunes, my main screen is empty. I can see my albums on the left, but if i click one nothing shows up, window is empty. The odd part is, everything is playable already deleted the .plist but no effect."
- If you are experiencing this issue, you may want to attempt the following process, which will completely re-build your library:
- Open your ~/Music/iTunes folder and move "iTunes Library" file to another the location (the Desktop will suffice)
- Restart iTunes, creating a new Library file
- Open iTunes preferences, click the Advanced tab, and check the option not to copy any files when adding to library
- From the file Menu select 'Add to Library' and choose the iTunes Music folder.
Feedback? Late-breakers@macfixit.com.
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