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Loss of Keyboard Shortcuts in Mac OS X Adobe Applications

Loss of Keyboard Shortcuts in Mac OS X Adobe Applications

CNET staff

A number of posters in Adobe's technical support forum have confirmed an issue where Adobe applications - including InDesign 2, Illustrator 10 and Photoshop - are losing keyboard shortcut capabilities under Mac OS X.

The triggers for the problem seem to be screen saver activation or the mounting of an SMB share. The only current workaround is to avoid these two processes. Daniel Warne writes:

"When either of these scenarios occurs, the keyboard mouse modifiers (for instance alt-click-drag) no longer take effect. The computer reads it as a straight click drag.

"The only way currently to resolve this problem is to reboot the machine and make sure your screen saver does not activate and that you do not mount an SMB share."

Resources

  • technical support forum
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