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Troubleshooting Myst III

Troubleshooting Myst III

CNET staff
2 min read
It has only been available for a short time, and already there is plenty to report on Myst III: Exile. Here is what we have so far:

    New CD bug fix release UBISoft has posted a form that can be used to request a new Myst III Disk 1 CD, which supposedly fixes "the majority of known bugs." The announcement does not list what bugs are fixed, nor if any of the bugs are for the Macintosh version. (The Myst III CD is a hybrid containing both the Mac and PC versions.) The replacement, evidently free, can be requested via this Order Form.

    Monitor resolution changes on the fly and desktop icons When launching Myst III, the monitor is automatically switched to 640x480 resolution. When the game is quit, the monitor returns to its original resolution, but the desktop icons will have shifted into positions that accommodate a 640x480 display.

    Audio, crashes, and an unwanted cursor A few users have noticed problems with skipping audio during Quicktime sequences, and less commonly, crashes and the presence of the arrow cursor during the game. The latter two problems may be avoided in some cases by increasing the memory available to the game, and making sure enough memory is left over for QuickTime and OpenGL. The problem with skipping audio appears to be limited largely to users of PowerCenter and PowerCenter Pro computers, despite the presence of CPU and video card upgrades. Many users report no problems, particularly users of later model Macs. See this MacFixIt Forums thread (Myst III: Exile problems) for more, including links to several other potentially useful threads. For still more on Myst III, take a look rivenguild.com.

    Unwanted cursor workaround After a few moments of game play, the Apple pointer cursor appears on screen alongside the game’s hand cursor. To make matters worse, if the Apple arrow cursor scrolls off the side of the screen, it will reappear in the center of the screen. Until there is a permanent fix, hitting Command-Tab twice will temporarily remove the cursor.

(Thanks, Anthony Kassir and Taz Goldstein.)