JotSpot also allows you to build a minidatabase that can come in handy for a variety of uses, such as creating a bank of Web bookmarks or RSS feeds. Small businesses will appreciate JotSpot's options for adding a knowledge base, group directory, bug reporter, project management tool, and community forums. And you can set viewing and editing permissions to selected content, of course.
JotSpot's revamped calendar now really resembles one, unlike the loose list- appearance of its earlier version. The calendar is built upon the iCal standard, but at this point, you cannot import from or synchronize with other calendars. Unfortunately, if you already live by your appointments within Outlook or an online calendar from, say, Google or Yahoo, you'll have to manually reenter those appointments within JotSpot. We like the calendar's intuitive controls; you can double-click a date to add an appointment. In addition, you can upload files to an event. However, on our first attempt adding a small JPG image to an appointment, JotSpot froze. After several minutes of fumbling with the controls, then choosing Cancel, and then waiting a few more minutes, we had to close that browser window and restart. The second time we uploaded the image, it worked instantly.
JotSpot's online support offerings are thorough, with FAQs, a video tutorial, a community blog, Web seminars, a knowledge base, and resources for developers.
JotSpot's renovation reflects the company's attempt to take wikis out of the realm of geeks and put them into the mainstream. However, we'd still like to see more concessions for wiki newbies, such as an explanation of what the Global Links section is supposed to contain. We'd also like more drag-and-drop functionality in the mold of that offered by personal home pages such as Windows Live. At the same time, despite some occasional technical imperfections, JotSpot provides a wealth of tools that allow you to either get creative--or down to business--with your own wiki.
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