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Napster (03/02/2005)

Napster

Entered CNET Catalog: 03/02/2005

SKU: CNETNAPSTER3.0

Manufacturer: Napster

Product summary

The goodThe good: Napster now offers a browser-based service and free accounts that let users stream almost any track in the Napster catalog, and these free accounts work on Windows, Macintosh, and Linux computers. The downloadable version includes personalized recommendations with the nifty Playlist of the Day feature and offers a streamlined community-friendly interface. Napster provides à la carte music purchases, as well as tethered and to-go music subscriptions, and the downloads are encoded as high-quality 192Kbps WMAs.

The badThe bad: Songs streamed with Naspter's free account can be played only five times and are encoded at 32Kbps. Plus, free streaming doesn't work on Apple's Safari browser or Internet Explorer for Mac, and it has glitches with Firefox on a Mac. Virgin Digital and Yahoo Music Unlimited both offer cheaper subscription plans, and Napster's library doesn't monitor music folders for files created in other programs.

The bottom lineThe bottom line: Napster often leads the field in new features and now offers a welcome free streaming plan--but it doesn't lead on price.

Average user rating: from 68 users
2.5 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 05/08/2006

Editors' note: Napster's service details and rates have changed significantly since this review was posted. For more information, please read the updated article at the MP3 Insider blog.

Napster has twice revolutionized music downloading: first infamously by facilitating illegal downloads, then by popularizing the notion of "renting" music through its Napster To Go subscription plan. Now it's again offering free music but this time with a catch that makes it legal. Registered users can stream almost any song in the catalog five times with the new browser interface, although those songs can't be downloaded and are encoded at a low bit rate. The full Napster client, however, offers a fully featured music shopping experience with loads of custom recommendations, community features, and experienced editorial content. Bargain shoppers will still gravitate toward Yahoo Music Unlimited, which edge out Napster on price. But if it's an all-encompassing digital music shopping experience you're after, Napster's tough to beat.

The new online service, found at Napster.com, is well arranged and offers quick access to new releases, personal recommendations, music genres, and editor-created playlists. It's organized with a tabbed interface that lets you access the new Narchive and NapsterLinks sections, as well. The Narchive is a music encyclopedia wiki, with users doing most of the writing. It had barely begun at the time of this writing but showed promise. NapsterLinks are Web URLs to songs or albums that users can insert in their Web pages (see Features for more info). Clicking one lets registered users listen to that song free online. Navigating and using the online components is pleasantly simple.

As for the Napster client, the first thing you'll notice is a more streamlined home page than with previous versions. The look is designed to make it easier to find music--a novel idea, indeed. The search bar is still on top, but now it sits square in the middle of each page instead of the top-right corner. As with Napster 3.0, you can search for music by artist name, album, or track; you can also search for a particular Napster member or search purely in your library. Next to the search bar is a Browse Music drop-down menu, where you can search through Billboard charts or independent label content, or just browse by genre. Tucked in the upper-right corner is a button for accessing your music library. Gone are the tabs from the 3.0 version; instead, you get drop-down lists for features, radio, playlists, community, and extra options. In all, it has a less cluttered look and feel than the previous version--a welcome improvement.


The Napster home page sports a cleaner interface than before, one designed to make it easier to find the music you want.

The playlist column is always present on the right side of the screen and displays currently playing tracks, whether from your library or streamed from the Napster service. When you connect a Napster To Go-compatible device (one labeled PlaysForSure that uses Microsoft's Janus protocol), you get a small picture of the player in a box on the bottom-right corner, just beneath the playlist column. The player also shows up in your library as a folder. As with the previous version, you simply drag and drop songs to the box, which then displays the transfer status as a percentage. But what we like best about this transfer method is that you can continue to drag tracks into the box while music is transferring, and they'll be added to the queue. Virgin Digital offers this feature, but Yahoo Music Unlimited do not. You can use the latest version of Windows Media Player to transfer tracks purchased or downloaded from Napster.

The Napster client (currently version 3.6) runs only on Windows 2000 and XP. If you want a Napster To Go subscription, you'll need WMP 10 (XP only). Even if you don't, it's recommended to help speed streaming quality and rebuffering time. Subscribers can play their tracks on two portable devices and three computers with each Napster To Go account. If you want to connect an additional device, you must drop an existing one from the partner list.


When you connect a compatible device, it's seamlessly integrated into the bottom-right corner of the Napster interface.

Since Napster introduced its to-go service, with which you can download subscription tracks to compatible digital music players, Rhapsody, Yahoo, and Virgin Digital have all unveiled similar plans (and don't forgot AOL Music Now, currently in preview). Virgin Digital is the cheapest at $7.99 per month with no commitment, and Yahoo Music Unlimited follows at $11.99 per month. Napster, Rhapsody, and AOL Music Now all charge $14.95 a month to take your tracks to go. For all-you-can-eat tethered downloads (which can't be transferred or burned), Napster costs $9.99 per month. If you're new to subscription plans, be aware that downloaded tracks expire once you discontinue the subscription. To find out which MP3 players are compatible with Napster, use our music compatibility wizard.

Music is free on Napster once again--sort of. Napster's new online service lets people create free accounts that can stream almost any title from Napster's catalog of more than 2 million songs (among online music stores, Napster and Apple's iTunes Music Store have the largest catalogs). If a track is available for subscription, it's available for free streaming. There are a few catches, though: free users can stream a song only five times, tracks are encoded at a low 32Kbps, and users need to endure ads after every third track.


The home page of the free Napster.com offers quick links to a variety of content, including some personally recommended based on past listening history.

The online service is nice perk, since it lets you sample new music and works with any computer, but it's not perfect. We wish it had a playlist feature, so users could build and save song lists. That would be especially helpful for subscribers, who aren't bound by the five-stream limit. AOL Music Now is browser based and lets users save playlists, but the browser version of Rhapsody hasn't learned the trick either. We also wish that users could add songs to the now playing list. Currently, when listening to an album, you need to finish listening to the tracks before you can select more songs, otherwise those new choices will simply replace the existing ones.

Rhapsody is the only other service with a free online option, but its plan is a bit different. Rhapsody lets free users listen to 25 tracks each month, so it's more limited, but there are no ads between songs, and tracks are encoded at 128Kbps. We say don't choose--get an account with each.


NapsterLinks make it easy to add correctly formated music links in e-mails, instant messages, Web pages, and even wikis.

Napster's online service features a new area called Narchive (the worst name to come out of a committee in some time), a user-created music encyclopedia with live links to songs. Still in beta as of this writing, it's an interesting attempt to bring some Web 2.0 user-created content into a music store, and we'll be curious to see if it takes off. Entries are currently slight. Users can create new entries or add comments or pictures to existing ones. Also new are NapsterLinks, which let people insert links to songs in their e-mails, instant messages, Web pages, and even wikis, by automatically generating the right code for each. You get the code by clicking the Share It icon on an album page or by doing a search from the NapsterLinks tab. Napster gives you the option of joining an affiliate network to make money (5 percent) from purchases that go through your links. Rhapsody has similar links, but they're not formatted for different uses, so they're not as simple to insert. Rhapsody also doesn't offer an affiliate plan, but on the plus side, users don't need to create a free account to listen to songs from a Rhapsody link.

For song purchases and downloads, you'll need the Napster client. Recent updates include new editorial content such as tributes to music legends and opinionated blogs written by musicians, journalists, and other industry personalities. Although the Napster service includes artist biographies, it may take a few clicks to get to them, depending on what screen you're on. Rhapsody has the right idea by putting artist bios front and center.


New features include Playlist of the Day, tailored to your musical tastes, and access to the last three radio stations played.

Personalization is the key to Napster. One of the most visible new features on the client's home page is Playlist of the Day. Napster creates this tailored list based on a combination of members' individual listening habits, music libraries, and professional musicologist recommendations. We were very impressed by this feature. We listen to a lot of jazz, so it was no surprise to see a playlist filled with contemporary jazz artists. But you're not tied down to a single playlist--you can click the Show Me Another link to view additional lists. After a few clicks, we got a list of the type of low-key moody-pop singers we favor: Tom Waits, Leonard Cohen, and the like. Yes, there was some familiar material on these lists, but much of it was new to us, so it's a great way to explore new artists. Subscribers can download the Playlist of the Day and transfer it to a compatible device by clicking the Take to Go button or simply play it as a stream on their PC. This isn't to be confused with the Playlist to Go feature, which is a predetermined mix of tunes based on theme or genre.


In the Playlist of the Day window, you can click a link to see additional playlists, take the current playlist to go, or simply play the songs as a stream.

In another new feature, Napster automatically creates a playlist of the last 200 songs you played, and the Napster home page now displays the last three radio stations you selected. In a nod to Yahoo Music Engine, tracks are now encoded at 192Kbps, up from 128Kbps. All files are in WMA DRM format.


Napster offers an extensive collection of radio-style streams.

One of the highlights of Napster's content are the radio stations, which are really massive streaming compilations (most can be downloaded in their entirety if you're a subscriber) that have been preselected, though you can have Napster create custom stations based on criteria such as the contents of your music library. The available compilations are fantastic, and we like that you can skip tracks while listening to radio streams. We definitely appreciate the improved bit rate of streaming audio (192Kbps) and the fact that you can save radio stations as playlists, as well as easily purchase the tracks you like the most.

One personalization option that needs serious tuning is the feature that lets you explore other members' collections by genre. The way this works, however, is that if a member has just one song tagged to a particular genre amid a large collection, the member will show up in your search. In our jazz search, there were a lot of Twista and Kanye West songs to wade through before finding a handful of Duke Ellington tunes. The Now Streaming feature, also searchable by genre, similarly features some interesting associations. Blue Öyster Cult's "Don't Fear the Reaper" appears in several jazz subcategories, and though we have nothing personal against Alicia Keys, we'd be hard-pressed to call her a blues musician.

Napster integrates with WMP 10, where you can view all your Napster content by purchased or downloaded tracks. Unlike WMP or Musicmatch, however, Napster's library still doesn't monitor your music folder to automatically add new tracks created in other programs. You can play purchased tracks or use your subscription on three PCs; in contrast, the iTunes Music Store lets you play songs on up to three networked Macs and PCs. To deauthorize a PC, simply call up the Manage My PCs option under the My Account pull-down menu.

XM Satellite Radio subscribers can use Napster's XM+Napster service to listen to XM channels online or to sync with an XM portable, such as the Pioneer Inno.

In our testing, Napster's new online streaming worked well on Windows computers, and the 32Kbps streaming rate didn't bother us. Sure, music didn't sound as rich as on a CD, but it was at least as good as FM radio. On a Mac, though, we uncovered serious performance issues, which the company acknowledged. The pop-up music player window works fine on Macs for the first song or two, but the controls inevitably freeze, and users can't adjust the volume, pause playback, or skip ahead or back in the playlist. That's not all: online streaming doesn't work with Safari or Internet Explorer on Macs, so you're limited to Firefox. Safari support is coming eventually, we were told.

Testing the Napster client's speed by transferring tracks to a portable device, we found it to hold a respectable middle ground between our winners, Yahoo Music Unlimited and Rhapsody, and the slowpoke of the bunch, Virgin Digital. For more numbers, see our subscription music guide. Song downloads began almost immediately, and even though streaming playlists were delayed by a few seconds, it wasn't excessive. Streaming tracks sounded as clear as ever, comparable with the quality you get from Rhapsody.

You can burn any number of purchased or imported tracks to CD using Roxio's popular engine, which is integrated into the software. In our tests, burning was fast and worked flawlessly. We'd still love to see the line-in encoding feature standard on most jukeboxes.

The Napster client offers built-in support and documentation, which consists of well-written FAQs and a detailed user guide. If you have a specific query that's not answered by either, you can fill out and submit an online help form. E-mail support is available 24 hours, seven days a week. We sent a query from an anonymous e-mail and received a response in three days--not exactly the speed we were hoping for, but luckily, most of our questions were addressed by the aforementioned guide and FAQs page.

User opinions

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User Rating:
2.0 stars

out of 68 user reviews

No Equalizer, no DFX plug -ins....no imagination!

Pros: Nothing really. It's a gas guzzler (front-end memory is immediately affected) and the quality of the songs played back are terrible. Playlists are fair but not a whole lot of imagination.

Cons: Can't stream the music through WMP. The plug-in has been restricted. Funny how they leave that part out. A shame actually!

Review: Napster, the King Of All Download Kings, is now playing big-time catch up. Loyal fans from the late 90's will find this to be a disapointing walk down memory lane...avoid this until they get it together.
User Rating:
1.5 stars

out of 68 user reviews

TRAP! NOT user friendly! WARNING DO NOT BECOME MEMBER!

Pros: There are simply no pros to this, sorry, you are a bad company and should go away, since you are just setting up people who wanted an alternative to I-tunes.

Cons: HARD to download songs and navigate the website. The songs will let you download 3 times and WILL charge you 3 times! THERE IS A DIFFERENCE between purchase and download!! DO not become member, the price is NOT worth it.

Review: I had a 14 day free trial and ended being charged for songs downloaded, since they see PURCHASE differently than download. It wasn?t much, but enough to make me flustered. Called customer service and they will not give you refund, even with promo code! There was NO explanation on the promo card that came with my SONY MP3 how to use the 14 day trial. Customer can't be expected to know how to use it, since the card with the promotion didn't describe how to download the promo for free; since there is a difference between purchase and download. BEWARE! Do not make a purchase on a free trial. Do not click BUY!!! Do yourself a favor and DO NOT BECOME A napster MEMBER, IT IS A SCAM!!!
User Rating:
4.5 stars

out of 68 user reviews

Newest version of the Napster service greatly improved

Pros: I've tried the new Napster service and is great for discovering new music and actually owning music this time around--for the same price of a dowload would cost anyway. I can also direct the music that I purchase to be added automatically to itunes.

Cons: The program is completely web-based, which does cause some occasional slow down when streaming songs.

Review: I purchased one of the $30 napster music cards at best buy to try it out. It promised 30 drm free song downloads in addition to the streaming option Napster has had for the past several years. That equates to $.99 per song plus 3 months of streaming music. They also had a $5 Card for 5 songs and 1 month of streaming but that wont even buy an entire album.

The site is easy enough to navigate. I set up the account quickly and was off browsing music. I would occasionally have to wait for the pages to load as it sent the streams or loaded artist pages. (& I was able to find some rather obscure Jazz titles I was looking for).

After using only the streaming function for about a month I finally decided to test the download option and use some of the song credits. (It turns out the credits will expire if you don't use them by the time your streaming subscription expires). I tried a few singles first and napster prompted a pop-up for their download client and then asked me what program I would be using to play my music. I selected itunes and when the songs finished downloading they were automatically added to itunes without me having to add the folder/files manually.

Next I tried an album to see how it applied the credits to an album purchase. I downloaded a jazz album that had 11 tracks but cost $7.95. Napster applied 8 song credits for the purchase. (I was almost expecting them to apply 11 for each song.)

So far I really like this new napster service. I'm still old school in that I still buy mostly CD's, but I like the ability to preview albums, discover new music from the playlists, and purchase drm free mp3s all for the price a song download would cost anyway.

Napster is an excellent value, even if you use the streaming sporadically.

Updated on Oct 17, 2009

Sorry about the grammer. I didn't proof-read.

User Rating:
1.0 stars

out of 68 user reviews

Napster Lies

Pros: uhm, they're popular : )

Cons: Napster wants your credit card number..... Don't trust them!

Review: Napster had a promotion claiming that you could download 5 songs per month for only $5 a month. What they neglected to tell me is that you have to use your downloads each month or they will expire. Needless to say, I waited 3 months before I decided that I would attempt to download an album. PROBLEM I only had 5 song credits.

I'm sure this rule is in fine print somewhere stuffed in between 10,000 other words but who gonna take time to read 10,000 words to get a couple of downloads. Give me a break Napster.

In the end napster gets my $15 and the starving music artist that I wanted to support gets only 5 downloads.
User Rating:
0.5 stars

out of 68 user reviews

Not really improved much...

Pros: You can stream songs and price is OK

Cons: Is now owned by Best Buy. Catalog seems to be not as intensive as they make it sound. The program itself is badly designed has too many pop up windows and not a "stand alone" media player.

Review: This would have mattered six years aog
User Rating:
2.0 stars

out of 68 user reviews

Big mistake

Pros: Napster has nice player, but so do other services.

Cons: The worst service.

Review: How about an-hour long hold on the phone, during a week day, and still no one answers? To cancel or to ask a question about your account.
They gave me a free crappy Napster mp3 player that stopped working, so I bought a Sony. I didn't deactivate the crappy napster mp3 player when I activated the Sony.
But when I bought 2 more Sandisk Sansa Clip, I see that Napster is showing that I have 3 activated. Three?
With their rules of only one deactivation of the player each month. I can only activate 1 of the Sansa Clips, and I'll have to wait for another month to activate the other one. I tried to call but was on hold for more than an hour. I gave up.
I did not have this problem with Emusic.
User Rating:
2.5 stars

out of 68 user reviews

Overpriced and many songs not available

Pros: 30 free days. Not too difficult to cancel, though you do have to call rather than cancel online.

Cons: Many songs are not available without buying the MP3 for 99 cents (even though you pay for subscription). It's a little overpriced for what you get.

Review:
User Rating:
1.5 stars

out of 68 user reviews

Wanted one song, got $15 a month subscription

Pros: I was able to quickly find a song I wanted to download.

Cons: I was surprised two months later to find I had inadvertently signed up for the "Napster to Go" subscription at $14.95 a month. Napster refunded one month only. Felt like a scam.

Review:
User Rating:
0.5 stars

out of 68 user reviews

Very poor customer service

Pros: Haven't seen one yet

Cons: Buggy system that appears to increasingly take peoples money without supplying the goods

Review: Having decided to take the plunge into buying online music I was horrified to find all my fears come true in Napster. Buggy system that kept reporting errors messages that a user cannot understand, unable to download music which I paid for and very poor customer service that refused to help at all. Stay away, use another service.
User Rating:
4.5 stars

out of 68 user reviews

very happy with my experience overall

Pros: excellent customer service, file quality is unquestionably good

Cons: Being an mp3 man, I find the WMA DRM protected 192 kps file system Napster employs to be rather annoying in that while using the To Go service you have to reconnect every month with your player.

Review: The library of offered tracks is simply huge. However, some inexplicable and obvious omissions still remain to this day. No Tool. No Beatles. And some groups once offered, simply vanish. Cheap Trick. King Crimson. Some groups that are offered only have some of their releases. Not Napsters' fault, having more to do with licensing agreements, that have be be negotiated individually but still annoying nonetheless. But their customer service is a wonder. I have had several problems, and each time, their customer service number has yielded instant results to many different issues. Even the e-mail based customer service worked, although in a tag-you're-it fashion that sometimes took awhile and several attempts to get to the heart of the problem. And, tell me, what other service turns it's entire library inside-out for free? And in spite of the complaints I've read here, if you can't get your freebie done in 5 tries, you probably don't deserve the track anyway. I do not miss the old file sharing programs at all. It's well worth the money.
User Rating:
1.0 stars

out of 68 user reviews

WHAT THE ATT & or napster

Pros: Decent Selection

Cons: Subscription & Not working on Tilt?

Review: I obtained ferry crosten's Junk flash over remix from the media mall in my files sections on my att tilt and can use my e-mail to issue a re-download. The e-mail only gives me a link to the napster software? I think I forgot to use a code: NTG629ATT NO IDEA?? I see the song on my att tilt from there media mall. THOUGH WERE DID THE SONG GO? Att has told me napster is not compatible to the att tilt. Though I see on you web site it says it is compatible? I'm using napster light? Trying to get the track I would like to listen to? WHAT IS GOING ON?!?!?! ATT is a bunch of $hit so i'm wondering how I got into napster from there media mall... so where did the song GO or how do i get it to my computer or phone?? Also why is the e-mail for re-download so inaccurate...giving a wrong link and the cod is invalid and it states I can use napster light, att just closed my case saying it’s my tilt is not compatible?
User Rating:
2.5 stars

out of 68 user reviews

Serious problems for serious folks

Pros: 192k wma resolution

Cons: DRM, missing tracks, unstructured cataloging system, poor search engine

Review: Do I pay for missing tracks at Napster? This is a rhetorical question. The single most disturbing feature of Napster is it's cataloging scheme that spells track names so long that previous ones are overwritten by the next. You don't have to love classical music to see what I mean. "Furtwangler Conducts Brahms and Beethoven" is a 3 disc set from EMI that costs $23.95 to download at Napster (192 kbps, DRM) but can be downloaded at Amazon for $21.67 (MP3, 256 kbps, NO DRM). The complete set of tracks number 31. When download, your Napster folder will show that of the 17 tracks on disc 1, tracks 3,6,7 and 17 are missing. Of the 8 tracks on disc 2, tracks 4,5 and 7 are missing. Of the six tracks on disc 3, track 1 is missing. Of 31 tracks you paid for, you got 23. Should you have gotten all 31, your portable player won't know how to differentiate between disc numbers. You will listen to tracks 1-1-1, 2-2-2, 3-3-3. This is fun if I like to shuffle Brahms with Beethoven, but in most cases I want to hear the complete disc before the next one. Classical music is most vulnerable to this problem at Napster but not at Rhapsody or Amazon. I wonder just how many people have even noticed it. Has EMI and the other record companies? Have You? Considering the cumbersome track naming problem (some track names are 150+ characters) and a search engine that insists on permutating an artist into dozens of separate links when it should be combining them, Napster is terrific for its higher resolution downloads (192k), but you cannot always find the album. Once found, as in this example, downloaded tracks are missing. Should you BUY albums, classical or otherwise, beware of these problems and realize too that classical MP3 downloads are available at Amazon at a higher resolution without DRM.
User Rating:
5.0 stars

out of 68 user reviews

Naptster-to-go is PERFECT

Pros: 5 million-plus songs, great software interface, easy to use - THIS ROCKS!!!

Cons: Really can't think of ANY

Review: Okay, here's my deal: I'm a 46-year-old guy with music tastes that run the gammut. I've probably got over 1,000 CD's and I'm pretty much bored to heck with all of them. I like variety - a LOT of variety in music. I LOVE finding new music. Of course this can be very costly. Not anymore.

I can't believe the low reviews of this service. First up the complaints about the iPod's lack of support. That's iPods fault, not Napster. I hate iPods, in fact I hate iEverything. iPods have just about the worst audio quality of any MP3 player out there. And you're stuck with iTunes! You HAVE to BUY their music. Apple/Mac is sticking it to their customers and they don't even know it or are just too stupid to realize it. Listen to a Creative Labs MP3 player and you'll never go back to iPod.

Now, on to the subject at hand. I finally decided to jump on the music subscription bandwagon. I see a lot of people complaining about having to buy the songs, and burning CD's. People - CD's are not going to be around in 10 years. Cut the cord. It's all going to be MP3 players and music on your computers. And that's coming from an old guy!

So, after some research I decided to try Napster-to-go. I love it. $14.95 a month and I get access to a catalogue of over 5 million songs. Sure, there are some artists you can't get access to because they are holding out to try to still sell their music on CD. Don't worry, they'll come around. Some of these artists are my favorites too. If you REALLY love a band and just absolutely HAVE to have it on CD then buy the CD or pay for the songs. Like I said, I've got over 1,000 CD's. You eventually get bored with even that much stuff.

I just bought my fifth Creative Labs MP3 player, the new 16GB Zen, and subscribed to Naptser-to-go. The only glitch I had was trying to pay for Napster with PayPal. I'm not sure who's fault that was but I ended up just going with my credit card and all was fine after that.

Downloading the software was a snap and installation was a breeze. I'm running XP Pro on a Dell Inspiron 9300 laptop with Windows Media Player 11. No problems what-so-ever. Once the program was running I was able to search out all my favorite songs on so many playlists, radio stations and other ways. I quickly had several hundred songs from my youth I'd totally forgotten about by going over the Billboard top 100 from the 1970s. The software was very intuitive and easy to use and understand. I read through the online User Guide and it is well-written and easy to understand also.

I really love the Automix feature, the abiliity to find playlists from other members and the Napster recommendations. I've downloaded hundreds of new artists that I've never heard of before using these features alone. You can find great new music by playing a song you love and clicking on Automix and then you'll get a nice sampling of songs from similar artists, genres, etc. Another neat thing is to play a song, right click it, and select find in member playlists. This brings up every Napster member who has this song in their library. You can then look at what they have in their playlists to find cool, new stuff you'd never heard of before.

You can run this software on up to three different computers and three different MP3 players! Thats unbelievable. Now me and my two kids can load up our MP3 players to capacity with all the music we love.

When I plugged in my brand new MP3 player Napster immediately recognised it and set it up. I was downloading my playlists to the Zen in seconds. And it's set up so everytime I hook the player up to the computer it now automatically adds or removes any songs I add or remove to my playlists.

I'm sorry, but I just can't see any down side to this service. Yes, you're only renting the music. But for the shear volume you can get for that price how can you complain. If you need it on CD then you'll have to pay for it and you can then keep it. If you're just looking to pay a one-time feel to load up your MP3 player forever then get a clue and go back to Shareaza or whatever.

I think if you understand going into it what you're getting then you will like it. Those just looking for free music can always just go back to stealing it through one of the many P2P websites out there and pray they don't get caught. I'm seeing articles everyday in the paper about people being taken to court for downloading music illegally and paying fines of 5 and 10 thousand dollars just to avoid going to court! No thanks. For me - I've found nirvana, I'm in heaven.

If you like a ton of new music at your fingertips and have a great MP3 player then don't be afraid to try out this service. If you're a music guy like me, you won't be disappointed!

M.
User Rating:
3.5 stars

out of 68 user reviews

It's not perfect, but it has great potential.

Pros: You can try some (but not all) songs before you buy; Track packs help cut the cost of buying music.

Cons: Some songs must be purchased before you can download them; Various issues with downloading songs, licenses, and burning CDs.

Review: I have a Windows XP computer with Windows Media Player 11, the Napster subscription service ($9.95/month), and iTunes on it.

If you're like me, you hate the idea of spending $10 or more on a CD that only has 1 or 2 songs that you like. Therefore, the idea of buying only the songs that you really want is very appealing. I chose the Napster subscription service because it allows me to download songs (with some exceptions) and listen to them for an extended period of time before deciding on which ones to buy. I feel that listening to a 30-second clip is not enough for me to make a purchase decision. I really need to listen to the entire song at least once (and often several times) before I decide I like it.

What I normally do is download a whole bunch of songs (as much as my hard drive will hold) and listen to them for a week or two. Most of the songs end up as duds, so I'll probably only keep a few of them and delete the rest. Now, if I had used a non-subscription service, I would have to pay for every song that I downloaded, even the ones that I don't want. Since I have a Napster subscription, I can keep downloading as many songs as I want for a flat fee of $9.95/month. This allows me to experiment with different types of music and not worry whether or not an individual song is worth downloading.

Of course, what you're really doing is renting music. It's not really yours unless you buy it. If you stop subscribing to Napster, you lose all your songs. So if you want to keep a song forever, you're going to have to buy it. You'll also need to buy a song if you want to burn it to a CD.

Napster's standard rate is 99 cents per song. However, if you have the Napster subscription service, you're eligible to purchase track packs. They're prepaid credits that come in various quantities (15 songs for $13.95, 25 songs for $21.95, and 50 songs for $39.95). If you do the math, it comes out to between 80 to 93 cents per song, but remember, this is on top of the $9.95/month that you're already paying. Plus your credits will expire in 1 year if you don't use them up. So if you buy a track pack, you'll pay up front, but you'll get a slight discount if you use your credits before they expire.

Typically I'll buy a 50-song track pack and use it up for a song here and there. Since I've screened each and every song, every one of them is a keeper. I'll then burn a bunch of them to a CD as a backup. This is a safeguard in case my hard drive crashes or my DRM licenses get corrupted for some reason. (I can also play the CD in a regular CD player.)

Some of you may be wondering about the Napster To Go service. I didn't choose it because my MP3 player is not compatible with it. Nevertheless, I don't feel that I'm missing much. You see, the Napster To Go service does NOT entitle you to unlimited CD burns. So if you want to burn a song to a CD, you still have to buy it, even if you have Napster To Go. I guess Napster To Go would be appropriate for someone who listens to their music exclusively on a compatible MP3 player who also doesn't want to back up their songs to CD.

When I want to put songs on my MP3 player, I use Windows Media Player to rip the songs that I just burned to CD with Napster. I can then transfer the resulting MP3 files via USB cable. I can also burn a set of MP3 files to a CD for use in my car, since my car CD player can read MP3 files.

For all you tech geeks out there, Napster files are protected WMA files normally encoded at 192 kbps. So you can directly transfer files from your hard drive to a compatible MP3 player that supports protected content.

So, what's bad about Napster? Well, some songs are only available for purchase, even if you have a Napster subscription... and yes, they tend to be the most popular songs. If you try to download those songs without buying them, you can only get a 30-second clip. Ideally it would be better if the entire catalog would be available for download, but I guess the recording studios don't want that. So you're stuck with buying them outright.

You can also get problems with licenses getting corrupted. One day I couldn't download files and I got an "error 1017" message instead. The error 1017 problem also had another nasty side-effect -- it double- or even triple-charged me for song purchases. So Napster would charge me 2 or 3 credits out of my track pack instead of using only 1 credit. When I contacted customer service, they sent me an e-mail saying that I needed to uninstall, then reinstall Windows Media Player to fix my licenses since an error 1017 message usually means that the licenses are corrupted. I followed the instructions in the e-mail, but the reinstall failed.

Ironically, though, my problem resolved itself, and I was able to download songs normally. I think the whole issue was a Windows problem and the act of reinstalling fixed everything (even though the reinstallation failed). This is why I back everything up to CD just in case it happens again.

To take care of the extra charges, I clicked on the billing history icon in the Napster program to have it e-mail my entire purchase history for the past 90 days. I forwarded this e-mail to customer service with an explanation of my situation, and they credited me 9 songs because I had 9 extra charges. This took several e-mails, but I was very polite and persistent. (By the way, their phone number is 1-800-839-4210, and they're available from 9 AM - 10 PM EST.)

I also had some weird problem where I couldn't play a song because Napster reported that a newer version of the song was available. I had to delete the song from within the Napster program, then use the "copy library" option to re-download the song. Warning: You can only do this 3 times, otherwise you'll get an "error 1016" message (which means that you're downloading the same song too many times). Again, this is another reason to back up your songs to a CD.

Napster apparently uses a simplified CD burning program that is very hardware dependent. Sometimes I get buffer underruns that ruin my CDs because my computer is not fast enough. To get around this, I set my burning speed in the Napster program to the slowest setting. I also try to use CD-R instead of CD-RW since I get underruns more often with CD-RW. I only use CD-RW if I don't have enough songs to fill up an entire CD-R. Burning 1 or 2 songs to CD-RW seems to be fine, so I use a bunch of CD-RW discs until I have enough songs to burn to a single CD-R. I then copy the songs on the CD-RW to a single CD-R, then erase the CD-RW discs so that I can reuse them. Again, this seems to be an issue because I don't have the latest and greatest PC out there.

In conclusion:

1. If you know exactly which songs you want and you don't need to try out songs before you make your decision, you can probably use any music service that meet your price requirements and music tastes.

2. If you want to try out songs before you buy, you should get a subscription-based service, like the Napster subscription service.

3. If you mostly use your MP3 player, you like to experiment with songs on it, and your MP3 player is compatible, you might want to consider Napster To Go, but you should probably try out the regular subscription service first and upgrade to Napster To Go if your needs still aren't met.

4. If you have an iPod, you may want to consider Napster as a companion to iTunes since iTunes does not have a subscription service (as far as I know). While Napster does not have AAC files, iPods can play regular MP3 files, which you can create from Napster as I have described above. (I personally use iTunes for podcasts and videos, even though I don't own an iPod.)
User Rating:
0.5 stars

out of 68 user reviews

Horrible service!!!

Pros: NONE to think of!

Cons: Difficult to use, horrible customer support!

Review:
User Rating:
4.5 stars

out of 68 user reviews

I'm Hooked

Pros: 1. enormous selection; 2. intuitive user interface; 3. editorial reviews; 4. build your own radio station feature; 5. Search other user's libraries; 6. many good playlists

Cons: 1. Doesn't play well with ie7 or WMP11; 2. Hangs occasionally (see #1)

Review: I'm tethered to my laptop all day and Napster is always running. I think that about 90% of what I look for is available for listening with the $9.99 rate. Sometimes the software hangs, I think b/c of IE7. It started happening after IE7 installation. Crashes occur maybe 1-2 times a day, but it just rquires a restart.
User Rating:
1.5 stars

out of 68 user reviews

Do Not Use

Pros: Costs less than iTunes if used some ways

Cons: doesn't work with ipod, all of your music is deleted when you stop subscribing

Review: Don't use napster because it doesn't work with the iPod and when you stop subscribing all of your music is deleted. I got two gift cards for napster that I can't use because I have 2 iPods. I am not about to switch back to windows dependent Mp3 players. The only good point of napster is that it costs less than iTunes in the beginning. This is pointless, however, because you have to keep paying for your music. In this way you rent your music from Napster, rather than buying it. If you buy from eMusic or iTunes, you own your music forever. Finally, you can copy your music to 5 computers with iTunes, ONLY THREE WITH NAPSTER, and AS MANY AS YOU WANT WITH EMUSIC. Finally, napster is only compable with windows baased MP3 players, so you basically cannot use it with a mac.
User Rating:
1.0 stars

out of 68 user reviews

Terrible software !!!!

Pros: Nice Selection of Music

Cons: Terrible software, multiple conflicts.

Review: Was OK for playing music online. Software extremely problematic, constant conflicts, have emailed support daily for the last week. Unusable with the recommended portable devices, unbelievably frustrating.
User Rating:
4.5 stars

out of 68 user reviews

Napster is best suited for the younger generation

Pros: unlimited downloads, excelent selection, ease of use

Cons: It's not free and you can't keep your songs

Review: Napster is perfect for me at this time in my life because I am constantly getting in and out of different types of musics and bands. Using Napster I normally download 30 songs a month which is great since I would have to pay 30 dollars for them individually and it only costs me 15 with napster. In a few years however I will not be listening to the majority of the songs that I have downloaded and the songs that I will still be listening to it will be easy to simply buy the 100 or so songs that will stay with me for years. You have to think about the entire picture of napster. If you only think you would buy/download 10 or so songs a month then Napster is not for you. If you are like me then this is a great way to discover new music and not have to worry about to much out of pocket cost. The interface, quality, and support is excelent and the only thing that could make this a waste of money is yourself.
User Rating:
4.5 stars

out of 68 user reviews

very comprehensive site

Pros: great community

Cons: log in is a little tough

Review:
User Rating:
4.5 stars

out of 68 user reviews

best out there

Pros: easy interface

Cons: some artists not yet available

Review: i cant believe people dont like napster. It is simple to use easily set up my mp3 player. The search is good and I love the billboard charts. You can browse all the way back to 1963. I would have gave it a 10 bt Garth Brooks isnt available, probably not napsters fault. I always heard Garth isnt easy to get along with
User Rating:
4.5 stars

out of 68 user reviews

Works perfect *for my needs*

Pros: Reliable, lean software, pretty good selection

Cons: song rental arrangement

Review: I only listen to music on my work computer, giving a soundtrack to my day. As such, I listen to a *wide* variety of music styles, rather than focusing on any particular song. If there is a particular song that isn't available for free, I don't really care, I'll just go on and find some other great music. And there is *years worth* of great music on Napster for free (unless you only like classical).

Having recently switched from Yahoo! Musicmatch's abysmally unreliable and system-resources-devouring software, I'm thrilled at how lean and reliable Napster's software is.
User Rating:
0.5 stars

out of 68 user reviews

Brought music is now unplayable

Pros: None that I can see now

Cons: Can't play music I have purchased

Review: Are you kidding me. After an upgrade to WMP 10 I get a message that I am unable to play music that I brought through Napster. I then log back into Napster after 6 months and I no longer have any music in my play lists and have to download my brought tracks again. Then I get an error 1016 that states that I can no longer download that track as I have downloaded it 3 times already..BS I have downloaded each track once. I would strongly recommend finding another music provider.

David

P.S. their customer support suxs, You have to email them and wait 2 days to get a reply, if you are lucky, if you aren't they down't reply at all.
User Rating:
3.5 stars

out of 68 user reviews

decent selection, easy interface

Pros: song selection

Cons: pay to get some songs

Review: I have a Dell DJ that I use with this service. The current release works well, but a prior release I had a problem with it synching and getting 23 copies of the same song on my player. Now it checks to see if the song is already on the player when it synchs.

Pretty good "free" (with subscription) selection, have things as obscure as the Detroit Cobras, Flogging Molly, and Lucky Boys Confusion, so I was happy. Takes them awhile to get new releases sometimes... and of course some artists never allow them to have their songs free (Janet Jackson looking at you) or any of their songs (Metallica or the Beatles).
User Rating:
1.5 stars

out of 68 user reviews

Umm, yeah, Napster SUCKS

Pros: There are pros?

Cons: Read my review

Review: Hmm, so I figured, I'll try Napsters' 7-Day trial. Nothing to lose (but my sanity!)

Let's start with their failed attempts at trying to create personalization, shall we?

I click on the playlist of the day function. Seems pretty cool, although, it isn't very original- Rhapsody does it, and has more functionality (with individual song plays, download feature, and drag n drop to the now playing "area"). I create the playlist, seems like it knows my tastes. But, oh wait, I can't just pick ONE song to play, it has to be all. Wow, they sure are presumptuous with their reccomendations! (Their flare for assumptions in my taste is incorrect, I only liked ONE song from the ENTIRE LIST OF 15).

Let's move on to the song-Q (now playing area- btw, whey the heck is it called that? Are ALL the songs playing at the same darn time? NO. So why call it the Now Playing area? I mean really! Hell, even if it were called "Song Pool" or "Digital Waiting Room" would make more sense! But again, it is based on the WMP ideology, so there is the incompetence.) Anywho, rant over..... The "Q" is sorta neat, albiet a standard feature. So I am playing a song i really like, and finding more music. I like my list.... I REALLY like my list so I click "save" thinking, hmm the entire LIST would be saved as a playlist. Umm, no. I guess Napster doesn't do things the easy way? Well you find that out quickly. Instead? It makes a play list of the currently selected OR playing song. WOW. Umm, yeah, they are retarded. So, I have to do a CTRL+A (select all) to get ALL the songs to be on the playlist to be saved. WHY? Rhapsody does it, in far fewer clicks, and saved me from having to down tylenol. OMG!!! (Who would pay per month for this crap!)

I have yet to use many of the other, far more "interesting" features (I just love the embedded ad "learn how to use Napster To Go"- is it really that hard to just plug in a device and say "copy music"?).

Anyone else think this is the worst music service... EVER?
User Rating:
1.0 stars

out of 68 user reviews

They will steal your money

Pros: Haven't used their service long enough to know

Cons: They ripped me off

Review: I had decided to try the service, used it for one day, didn't like the format, cancelled immediately. They kept on charging me so I wrote an email requesting cancellation. They didn't do that, kept on charging me, and when I called them requesting a refund for the unauthorized charges, they wouldn't do it. I never even used their service and they ripped me off. Stay away from them and save your money
User Rating:
4.5 stars

out of 68 user reviews

A lot of misunderstandings here

Pros: Large Catalog, Pleasant interface

Cons: standalone client dodgy on older machines, WMA files sound harsh with drums

Review: I have been enjoying Napster immensely. There is a problem with the standalone client on slower machines that entails deleting the database file for playlists, and keeping the playlist small. Tech support has been good. The WMA files are a little harsh for drums, which is typical. Contrary to what many think, you can purchase songs and burn them and keep them forever. CDs burnt on napster played fine on every device i tried them on, even older CD players. The catalog has a number of my favorite obscure artists. Highly recommended...
User Rating:
5.0 stars

out of 68 user reviews

Perfect to try out alot of music

Pros: More music than you could ever listen to, and you can listen to all the songs napster has up to five times for FREE!

Cons: When you stop paying the music stops at the end of that month

Review: Very nice subscription music data-base, easy to navigate software, fast downloading of music. You can just buy songs through napster, rather than pay by the month, but sadly iPOD specificaly does not work with napster.
User Rating:
0.5 stars

out of 68 user reviews

Over-rated IPOD Bandwagon Con-Artists

Pros: Finally got rid of it!!!

Cons: Everything you can imagine

Review: I signed up for the 7 day trial. After figuring out that I didn't like paying so much and that the interface was such a pain in the @#$%, I cancelled on a day 5. A screen popped up and said that I didn't need to cancel, just downgrade to Napster Lite and I would not be charged ANYTHING unless I downloaded a song, otherwise I would have to call and cancel. So 2 months later I see a $9.95 charge x2 months on my checking account. I call up to get my money refunded. After 15 minutes of waiting, I have to argue with this CSR about getting my money back. He says he cannot refund my money since I never received a confirmation email. I told him that I was NOT supposed to be charged unless I dloaded a song. He says that I HAVE to cancel via phone. I tell him that I signed up via the web, I should be able to CANCEL through the web. Anyways I have to go through the BBB and dispute the charges through my bank. I finally got my money back from these scammers.
User Rating:
1.5 stars

out of 68 user reviews

Terrible software, have had nothing but problems and conflicts with the software

Pros: Has a large list of both new and old songs

Cons: Don't own any of the music you use if you have napster to go, terrible software

Review: Would be a good service except for the software that you are required to use. Always have had problems syncing my songs to my device and have been having many crashes and corrupted files.
User Rating:
0.5 stars

out of 68 user reviews

I'm old alraedy, Don't have time to WAITTTTTT

Pros: There ARE NONE!!!!!

Cons: I can WRITE music faster than it downloads

Review: For tjhe speed of a lackluster mini,ujm bandwidth site, free would be a great price, but to PAY for SLOW SLOWSLOW Did I mention SLLLOOOWWWWWWWW??? downloads, maybe, they willdownload, (50 to 60%) DO NOT, and to pay HOW MUCH?????
TTTTHHHHHPPPPPPTTTTTTTQ!
User Rating:
4.0 stars

out of 68 user reviews

Consider Napster the "music addicts" dream-come-true!"

Pros: Outstanding as a music resource. Very intuative and fun.

Cons: The "napster experience" comes to a halt due to a limited music catalog .

Review: Don't let other reviewers steer you wrong. Napster is a bargain at $10 a month. The monthly fee should be looked at as a music service fee that opens up access to over a million songs at your fingertips, not $10 bucks to "download" music that's yours at no additional charge as long as you're a subscriber.

Those subscribers who feel "ripped-off" because their downloads are gone when they stop subscribing are missing the point. I am a music fanatic and Napster should be considered any music fanatic's dream. It is so easy to use Napster's crossreferencing interface to find and explore all kinds of new and old music. It's incredible! The ability to sample and explore so much music without having to pay $14 bucks for a "so-so" cd with one or two good songs is worth everything! I used to spend thousands (really, thousands) buying cds for one or two songs only to find out the rest of the music I PAID FOR was crap!

Napster is a great tool for music fans and in the end has saved me tons of money! So the $10 monthly subscription fee, in my opinion, is a bargain. Once I find songs I like and want--I pay for them--and own them forever! at 99 cents a song (or less in bulk).

Think of Napster as a kind of satellite radio on steroids! The monthly fee is for the service, to listen to and preview music. Then if you want the music, you buy it. I understand that paying for music is a little too old-fashioned for some of you.

My only criticism is that the catalog boasts over a million songs, but more often than I'd like, a song or artist I'm looking for is not available. Otherwise, Napster is pure gold.
Updated
Earlier post mentioned obscure music offered by Napster as one of the services weaknesses. However, I have noticed in the last 6 months a major push to get just about anything and everything as part of their offerings. Thanks Napster!

Note: Napster download cards are becoming less and less common. For example, Best Buy was my usual source for Napster cards. Recently Best Buy has dumped Napster cards for their own Rhapsody based cards. This is very unfortunate.
User Rating:
4.0 stars

out of 68 user reviews

Love Napster to Go - Stop whining

Pros: Rent songs, Large List of Artists, take them with you

Cons: Some bugs when moving to player (getting better)

Review: All the iPod freaks out there need to wake-up an realize they are getting duped. Apple is acctually getting you to buy lossy music one song at a time. I was in the same boat as you until I found Napster and now the to go service. I used to put down my $.99 to buy a song, that I was supposed to be able to keep forever. Why?! If I want to keep a song forever , I want it to be in the best possible format, and then rip it to a lossless codec. That is power. If I want to reminisce or experiment with new sounds or artists, I can do that for a monthly fee. I can do that with no guilt or worry.

I worked in a music store as a teen and one of my favorite perks was getting to listen to any album in the store. Napster give me that feeling again. Some people say that renting music is not like renting a movie since a movie is usually only enjoyed one time. My reaction to that is that music is similar to movies in that the "Great" ones you own, and keep forever, but the guilty pleasures and the art pieces are rented for a one time view/listen.
User Rating:
1.0 stars

out of 68 user reviews

FALSE ADVERTISEMENT!!!!!!!!!!!!!!

Pros: Good selection of music

Cons: THEY NEVER TELL YOU THAT YOU ARE NOT BUYING YOUR MUSIC!!!!!!!!

Review: It's just pathetic how some companies choose to do business. They advertise about the download options and the "Napster-to-go", but they never tell you ANYWHERE that your songs will expire after a couple of weeks. I spent hours downloading trackS to my player and now NOTHING works!!!!!!!! I am very angry and I feel betrayed!
NAPSTER SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
User Rating:
0.5 stars

out of 68 user reviews

$9.95 OUT THE WINDOW!

Pros: It looks good, good organization of artists and genre

Cons: so many problems, so little support, very misleading membership information

Review: I had so many problems I cancled after one day. While calling to cancel, I was on hold for an eternity. I didn't actually time it, but I was actually able to go on with my life while holding the phone.

Anyway, the streaming didn't work, and on Napsters own message boards there were a zillion people complaining about the recent bugs and error messages.

I tried the 7 day trail a month earlier there was eternal buffering while trying to listen to streaming music. I got 1 good day out of the 7. I sent email for help and I received an email so complicated that I would have to resurrect Einstein to decifer.

I guess I liked the way Napster was set up and hoped things would be smoother once I was a paying customer. NOT!

Ok, I canceled the service after one day - that should have been the end of it. Well the rep told me I would have use of the serivce for the 30 days I paid for. NOT! I was switched over to Napster Lite immediately and I have paid $9.95 for no days of music! I did all the necessary updates, fixes and magic and the error messages kept coming.

All I want to do is listen to music. Why is this so hard!!?!?!?!

Radio feature was useless. Thanks for going through so much trouble to create a custom radio for me THAT NEVER WORKED! It would load about 15 songs and one by one gave me an error message.

Is there a music service out there that's not trying to trick me out of my money? $1 per song is starting to look better and better with each service I try.
User Rating:
1.0 stars

out of 68 user reviews

Buggy software will make you screem and pull your hair out!!

Pros: Some of the preselected "playlist-to-go" are convienient...providing they transfer correctly

Cons: Software is quirky and hit-or-miss — sometimes works sometimes doesn't

Review: Okay I thought "Napster-To-Go®" sounds great, right? I was wrong. In theory, if the software worked right it would be great. Napster 3.5 locks up alot. Also, simple design flaws bug me; like it always covering Windows taskbar. How stupid stupid...

Often I can't even log on to Napster for some reason. Overloaded servers maybe?

After finally loading a Napster® "My Flash MP3 Player" with "Napster-To-Go®" songs, I turn the player on and the unit's screen tells me that to continue to play the songs I must first sync the player. ISN'T THAT WHAT I JUST DID? Oh boy, very frustrating. And of course I find this out when I'm 10 miles from my PC!

I don't recommend Napster. Not until they get their act together.
Updated
After a three month trial, I decided not to continue with napster®. Like a dummy, I didn't burn 3 CD's that I had actually purchased. Consequently, the wma's won't play any more. DRM licence needed. I'm peeved needless to say.
User Rating:
1.0 stars

out of 68 user reviews

Poor tech support

Pros: good music selection

Cons: poor support, DRM unreliable, bad Win32 client, hard to transfer to port player

Review: I was initially impressed with the selection of music on Napster - but playing it off your PC is difficult. I tried playing it on a Roku Soundbridge and it was able to play licensed content only a fraction of the time. E-mail support is horribly slow - and then said couldn't support my scenario. Phone support is only available Mon - Fri 9am - 9pm EST, and since I live on the west coast and work during their support hours, couldn't get any live support. Too much trouble for what they offer - and need more reliable DRM.
User Rating:
4.5 stars

out of 68 user reviews

XM and Napster? How much better can it get?

Pros: XM, listen to unlimited music for about $10 per month!

Cons: Can only restore music 3 times.

Review:
User Rating:
1.5 stars

out of 68 user reviews

Napster is a pain! ads ads ads

Pros: Moving tracks to other systems

Cons: Paying to manage your music

Review: When they say you can buy a song for 99 cents, it sounds simple. Instead, I'm bombarded with ads to "SIGN UP NOW!!!!" BUY THIS ALBUM, THAT ALBUM. Transfer to an MP3 player...New updates are available - download now!

Come on, keep it simple!!! The interface is terrible. I timeout constantly and have to re-sign in. I have to click through sales pitches to get to my purchased tracks. It's just a pain!!!

We demand better software!!
User Rating:
3.5 stars

out of 68 user reviews

Napster, it's not for everyone

Pros: Large selection. Fast, safe, and not difficult to use.

Cons: Monthly fee + fee per song if you want to do anything with it.

Review: I listen to my music in my car, nowhere else. Spend a lot of time on the road and music helps get me through it while maintaining a fairly stable mental state. Napster however, will not permit burning of a song unless you have payed for it. In the end I have my monthly fee + 19$ per CD I want to burn. I can sample ALL the music at my local music retailer simply by scanning the CD or using the search tool and they don't charge me anything to get in the door. However under the circumstances, I'll have to keep this handy little tool due to a little loop hole that cannot be patched, blocked or whatever.

Step 1: upload songs to MP3 player.
Step 2: Plug MP3 player output to sound card input.
Step 3: Use recording program on computer to record the music from the MP3 player and save as any format your heart desires.
User Rating:
4.0 stars

out of 68 user reviews

Excellent music service.

Pros: A TRUCKLOAD of music available, $5 extra a month lets you put music on compatible MP3 player

Cons: Player a bit limited in functionality, limited music video selection, no audiobooks or movie soundtracks, limited number of compatible MP3 players

Review: It's not the original P2P service, but using Napster 3.0 feels like just as much of a steal. For less than the cost of an album monthly (or about the cost of one for the Napster2Go service), one can get quite simply as much music as one wants. Besides the cons I've listed, there's quite simply not a whole heckuva lot to complain about here. Except, of course, that it costs money...but not too much.
User Rating:
4.5 stars

out of 68 user reviews

Best Sub-based serivce

Pros: EZ to use,awesome player setup(way better then itunes) fast downloads

Cons: Not as many songs as Msn

Review: Napster is great i love almost everything about it, its fast and ez to learn way better then itunes but Napster doesnt have as much music as itunes or Msn.
User Rating:
4.5 stars

out of 68 user reviews

Napster Canadian edition A Good try before you buy option.

Pros: Ability to Listen online or take it to your portable player. No credit card required can buy subscription cards and song purchuse cards at retailers

Cons: Some songs not aviable for the Napster to go.

Review: I use the Napster Canadian edition of “Napster to go” service. I find the web page quite clear and the System quite straight forward it was exactly what I wanted the ability to RENT! Music. With the average price of $22 per CD I don’t like trying new music to find out it’s crap and the band is destined to be a one hit wonder! The three levels with Napster Light starting out at the Cost of free allows 30 second music listening and the ability to purchase at $1.19 a song $9.95 starting per album. With $9.95 the going price for Napster Subscription allows online streaming for listening and purchase of music again at $1.19 per song or starting at $9.95 per album , And Toping out at $14.95 monthly Napster to GO allows all the above plus the renting and transfer and music to your portable device

Another plus is that it dose not require a credit card!! You can purchase subscription cards and music purchase card allowing more people access to the service

I don’t know what the other posts really have against it, Video rental business has been around a long time no one has said its a really crappy system I pay 5 dollars to have a movie I only get to watch and keep for 2 day then if I want to keep it I have to pay another $20 dollars what a rip off !!!!! There screwing us over!!! Please look at what it really is a rental business with the option to buy if you like what you’re listening to.

I use a Zen Micro had to do a firmware upgrade to my player but after that I was good to go I currently have 2 Laptops and my desktop system registered and have been able to sync up with all three with no issue.

I'm still not sold on purchase of DRM based music (Including CD's) if I buy something I want the ability to choose when and by what means I play it back!
The music stores listening posts don't seam to cut it standing there with others waiting for their turn and stores putting time limits doesn’t give me a chance to realy listen to the music and with my tastes of music going largely with my mood or setting I can’t always give a good subjective opinion if it's something I should purchase. For now Napster to go fits for my wanting to try new music and the ability to take it with me at a click of the mouse and a quick download, this service fits perfectly with me as an addition to my usual CD purchase.

Some one can correct me if I'm wrong but I find the biggest flaw in ALL online DRM based music punches, There is no easy way to sell the music you have bought!. If I no longer want a CD I can sell it, trade it, of give it away to my kid sister but all these online music stores the song are almost like the case of herpes there yours for life. With no easy way of getting rid of something you’re bored of or no longer interested in. One more reason I'll keep buying CD's and just rent music to try before I buy
Updated
Well have had the service for almost 4 months now since then i have add the use of a 8gb Zen micro photo and passed on the 5gb to my wife who was never really in to the use of mp3 players or Napster is now a big user the she every though she would have been. So between me an my wife we now have 13gb of portable music that we use in the car around the house and for me on my daily commute and at work.

We have down loaded over 3500 tracks and growing and have maxed out the limit of three computers. Using it on our main desktop computer, laptop and one I use at work. Find the update of the Licence every month quite quick on the Zen's and the Napster software prompts when that time is needed to attach the player. I'm finding down loading stuff that I would never other wise buy and also out of convenience music of Cd's I already own but have not yet riped just form the convenience of typing in a name of artist or album then click download album and the rest takes care of its self.

I still have not bought any tracks as I'm still not sold on that concept. I want a physical media or the ability to make it in to one unfortunately the current bit rate is not high enough for my liking because if it is burned to a disk and you cease to use the service turning it back to MP'3 you have a loss in music quality then what you would have form orgional comercial CD's.
User Rating:
5.0 stars

out of 68 user reviews

Rental makes SENSE saves $$$'s

Pros: Stay current, download unlinited times, save $$$

Cons: NONE except people don't call you ipod sheep

Review: Why should I let apple lock me into buying because they "tell me" people don't wan't to rent, they wan't to buy. Nobody asked me but I will tell anyone.

I WAN'T TO RENT RENT RENT !!

I have bought 3 songs through digital downloading and I don't get anymore use or enjoyment out of them than renting.

P.S. Some people buy smokes at $10 bucks a pack a maybe 1 or two times a week. After xx amount of years they have nothing to show for it other than maybe lung cancer.

The amount of money I spend on renting is small and manageable. I get to freely download pretty much whatever I want and I won't be asked for a dollar a song. Every Tuesday new albums come out. Sometimes as many as 5 albums that I am wanting to hear. $50 - 60 bucks every Tuesday so I can listen to each album a couple of times and than toss them in the closet so to speak? DON'T think so.

I used to collect cassettes and where are they now? Probably in a landfill. I bought used cd's from a pawn shop and how often do I listen to them? Rarely ever.

I will support music subscriptions 100%

I will probably never buy another track in the foreseeable future unless some amazing thing happenned.

Why not have both options to satsify both the renter's and the buyer's?

There are lot's of way's of wasting $15 a month every month for the rest of your life and in the end having nothing to show for it.

When I collected cassettes I could never get enough because I was alway's running out of money. With "renting" it's ALL GOOD!

I have no intrest in audio grabbing xx amount of songs and than cancelling just because I could. When I pay a smalll and reasonable price for my music I enjoy the nusic more and I feel good about supporting musicians.

Renting gives me all the music I want when I want it old and new. I can keep up with music in way's I never could if owning was my only option. If you want to only buy and own fine, but don't think you speak for me.

FOR ME RENTING MAKES SENSE AND SAVES ME THOUSANDS OF DOLLARS!!
User Rating:
3.5 stars

out of 68 user reviews

If you're looking to use Napster-to-go, wait for the next version

Pros: Fun and addicting to use. Download for hours without restriction.

Cons: Full of bugs, crashes, and inconsistencies.

Review: Napster-to-go is a great product...when it works.

I've been using Napster for about a month and I'm totally addicted. I find myself sitting down to download just a couple tracks then end up spending hours browsing through all the recommended artists and finding some real gems.

However, when it comes time to transfer music to my Rio, it often becomes an exercise in frustration. Tracks refuse to transfer, program crashes, and I find myself banging alt-ctrl-del repeatedly the way I used to back in the Windows 98 days. Did I mention Napster is a resource hog? It'll dominate your computing power and won't share processing power with any other programs...If you try, it'll crash.

Bewarned: I started out with Creative Zen Micro and switched to Rio Carbon because tracks took so darn long to switch on the Zen. It turns out, it wasn't the player. Each time a song plays, the player has to process its license info. Most of the time it's about 3-5 sec delay, which I can stomach, but sometimes it takes over 30 sec!!! That's rediculous. Microsoft was so bent on creating a bulletproof encryption that the player can't even handle it!

In conclusion, wait for the next version. Napster-to-go still has long way to-go before it works out it's bugs.
User Rating:
4.0 stars

out of 68 user reviews

Renting Music

Pros: Runs great, Software is streamlined and smartly written

Cons: You don't own the music, some songs you have to pay 99cents for

Review: Thus far I love Napster, I'm on a free month trail from dell and I have to say I'm impressed. You have a huge music database are your finger tips that you can take with you anywhere ranging at all genres, that alone is just great. The software is designed smartly and is pretty darn easy to use, it's pretty much idiot proof and it's not too watered down if your an audiophile.

The bad? Well for one, you do not own the music you download, your simply renting the music. What I mean is, yes you can download thousands a songs a month if you want but there not yours, there only yours as slong as you keep your subscription. The only way to keep it for life with out the subsciprtion is to actually buy the music at 99cents per song. It's a great concept considering you can have 10 thousand songs in the course of a year but you wouldn't have spent $10,000 but if you want your music for life this isnt' any different from itunes. If your a music junkie and don't want to pay every time a new ablum comes out, this is a great service to have, not to mention it works with DRM WMA capable players so you can take the music where ever you want with the napster to go package. If your materialistic you might find this hard to swallow, but if you just want music now, it's great. Also, the radio station streams are pretty nifty, there not really streams there just playlists thrown together and you can fast forward, change the song or even download the song your listening to, that's a great feature. Along with that, the downloads are always lighting fast, I'm on a 1.5MB DSL connection and I get a maxed out download speed every time I download a song, it also downloads songs by twos to speed up the transfer instead of just downloading it all at once.

Some more bad: Napster is slick, on some albums they keep the popular songs on the album at 99cents and leave the left overs as regular downloads which is kind of shady if you just want the song because you just like it, but dont want to buy it. That really gets under my skin, if you pay 14 bucks a month, you should get at least get to rent all the songs not just be forced to buy it.

All in all, it's a great service with some bads, but the good out weighs the bad. Try it out for a week, and if you love it you'll always love it.
User Rating:
1.5 stars

out of 68 user reviews

THEY ARE FULL OF B.S!!!!!!!!!!!! NOBODY SHOULD HAVE TO GO THROUGHT THIS

Pros: IT IS "LEGAL"

Cons: well were do i start.......first of all napster is way to expensive, I mean $9.95 a month is crazy + $1.00 for each song......costomer support doesnt know what they are saying,....read below for rest

Review: so i called custmer support cause every time i downloaded a song and put it to a disk it wouldnt play in a other CD player and + THERE WAS MORE,so i called napster and then the guy goes ok and puts me on hold for like 10 minutes then he tells me to do all these things like 15 different things to be exact then he says i have to re install windows...yes he said re INSTALL WINDOWS....are you crazy??? i say....then he says call microsoft...so then my dad calls napster for me since i am only 14 then my dad tells the guy there the problem and says ok ill give u a call on monday it was only wendnesday!!!!!!! Napster is stealing your money....so then my dad says can u do it sonner and they say yes so they guy says ill send you a link that will fix your problem and he says it should arrive in 5 minutes i wait....and wait.....still waiting....and it never arrives..so it has been 1 week and nothing,natha........DONT GET NAPSTER....GET ITUNES...They dont charge 10 bucks a month and i all negative feedback about napster......SCREW U NAPSTER..
User Rating:
2.0 stars

out of 68 user reviews

Lots of Choice, Lousy Sound

Pros: Lots of choices and hard to find tracks

Cons: Poor Sound quality

Review: I liked the selection of songs...especially in hard to find categories like "REAL" funk, pop rock from the 60's and 70's and obscure artists from years ago.

The bad news is that the sound quality is lousy. The lower ranges are too cranked and muddy, and the high ranges are tinny and hiss. Bass drums thud and sound muffled, and singers using "s" sounds hiss terribly.
User Rating:
2.0 stars

out of 68 user reviews

Hard to navigate and download issues.

Pros: Lots to choose from. Looks like a good value if you are a heavy downloader

Cons: Confusing to navigate - poor design. The Napster to Go feature does not support older dell DJ.

Review: Compared to the iTunes webite, this is an
unattractive mess to navigate. Also, I downloaded a 2 CD album and found the songs downloaded in the wrong order. Many of the songs broke off at the very end and there were no pause between songs. I'm still trying to navigate my way to customer service to find out if I can download the album again or how to correct problems. The Napster To Go feature doesn't support my older model Dell Dj. If iTunes and Napster are the best the online music industry can do, than the consumer is really stuck. Come on people, you can do better!
User Rating:
4.5 stars

out of 68 user reviews

You'd have to use this for 55 years to equal the ITunes Cost!

Pros: Incredible Selection, Reasonable Fee, More MP3 Players than ITunes, Nice Interface

Cons: Some bugs, somewhat cumbersome to load tracks.

Review: Way better than ITunes. If you were to fill up a 40GB mp3 player with ITunes it'd cost $10,000. So at $15 dollars a month with this service it'd take you 55.5 years of using the service to equal the cost of filling up your mp3 player with itunes. I've had Napster To Go for about 2 months and have already downloaded 8000 songs and have listened to probably 6000 more. Just look at the numbers, it makes sense.
User Rating:
3.0 stars

out of 68 user reviews

Napster to Go kinda sucks

Pros: 1million songs for 15 bucks a month!

Cons: drm causes song delays, YOU FORMAT AND REFILL YOUR PLAYER EVERY MONTH! It'll never be CD Quality.

Review: Napster to go, in theory... is a cool idea... and if you take it in perspective, expecting from it what it is... you won't be disappointed. Napster to go is simply a way for you to listen to albums before you buy them. The whole way the service is set up is basically to goad you into buying the music your renting, whether it be from Napster, or the record store. The dumbest thing about this service is the fact that you have to format your player and refill it every month... for my 5 GB Iriver, it takes about an hour to refill it with tracks. this gets tiresome... especially if you are in a hurry one morning, as I was... and leave only to realize that the rented music that composed about three quarters of your music player's memory, has expired... and you thusly are left with only a few songs to wake you up on the way to work in the morning. This infuriated me... but after I calmed down... I thought about it... and the deal that Napster is offering isn't a bad one. If your picky about your music like I am then you'll probably appreciate being able to listen to complete albums before you buy them, picking what you want, and deciding whether to pick up the CD. That's what this is... don't expect it to replace your music collection... you'll be disappointed.
User Rating:
4.5 stars

out of 68 user reviews

Napster rocks

Pros: Everything they say is true

Cons: de-authorizing a pc is difficult.

Review: Anything you can do with Itunes and an ipod you can do with Napster and a good MP3 player, plus more. With Itunes you can't play their downloads on your standard MP3 player unless you burn them onto a CD then rip them into an MP3. What a pain. News Flash: NO MP3 player, except an ipod, plays Itune downloads. With a Napster to go subscription you can play all of the MP3's you already own, plus anything you download from Napster, all for one monthly price. You can also purchase each song (if you want to burn them to CD) for .99 each (just like Itunes)without paying a monthly subscription. Napster pretty much opens the door for many different MP3 makers while Itunes forces you to buy their overpriced ipod. The service is easy to use and works great for a commercial free "radio" too. I know I sound like a commercial but this service works well. Do your homework before you buy an MP3 player though. Oh, and don't be forced into Apple's megabillion money making ipod just because everone else is running off the cliff. Pretty much Napster rocks in my book.
User Rating:
4.5 stars

out of 68 user reviews

Great! Love it! Perfect Companion for MCE2005 and Zen Micro

Pros: To go service is good value, good radio streams, Fast, Works Well from MCE2005

Cons: Not all songs allow you to stream/download; have to maintain a subscription

Review: I have a Zen Micro, works perfect with "to go" service after upgrading firmware. I use the service from w/i WMP10. Syncs up perfectly for me, no high CPU usage and loads the player fairly quick(1 song in less than 2sec). Only real complaint, you have to maintain a subscription and not all artists/songs are present for streaming/dling. Its nice to be able to add to your collection from the Media Center 2005 interface and extenders (and it allows you to sync to the Micro from there too). Radio stations are pretty good and allows you to d/l songs you like from the playlist. Good "playlist to go" feature which selects songs for you by genre or as hit list. Also, has good "Live" exclusives (ex. John Legend)
User Rating:
2.0 stars

out of 68 user reviews

Do Not Download!!

Pros: Lots of songs

Cons: Must pay for each song AS WELL AS a monthly fee.

Review: I think they have a great selection but, a monthly fee and a fee for each download is a bit much. Maybe a one-time fee and then a fee for each download would be better. Something that was never mentioned in the free trial offer:If you opt for the free trial (only pay for each song you download) and then do not choose to subscribe to the service, you cannot burn the songs that you have already paid for.
User Rating:
1.5 stars

out of 68 user reviews

You wish you had a better service

Pros: It's Napster,the company who stupidly went against Metallica

Cons: Everything else

Review: The whole service is such a marketing ploy it's stupid.On their commerical,they say you pay 10,000 filling up your ipod.They don't say that you can put you own music on there too.Do they also say that every song you're getting is actually a rental?Just imagine you have a 10,000 song library from napsters service,then when you don't pay that monthly fee,it's gone.You don't own your music.I'd much rather own my favorite music than worry about it being gone if I don't pay up.
User Rating:
4.5 stars

out of 68 user reviews

Makes iTunes obsolete

Pros: Napster To Go allows unlimited downloads for less than $15 per month! Plug-and-play for your car is amazing, its like bringing your entire music library on the road. More content than iTunes.

Cons: Album purchases should have a better discount.

Review: Napster is the pinnicle of legal music downolading. iTunes, Rhapsody, and Music Match combined can not give the pros that Napster does. Napster To Go is an unbelieveable deal for the true music fan. If you are a big spender on CD's this will save you tons of cash in the long run. Yearly membership is only the cost of 12-15 CD's. Try the trial for 2 weeks like I did and become a believer. I was debating between Napster and iTunes but Napster is the better deal by far.
User Rating:
3.5 stars

out of 68 user reviews

Great if you like to explore, but too much not available

Pros: Lots of songs, can download for off-line listening

Cons: Too many songs are "buy only"

Review: I *almost* love Napster.

The idea of a music subscription service really appeals to me because of the way I listen to music. Instead of picking a few favorite songs and listening to them over and over, I listen to hundreds of different songs in any given week. I like to explore rock history and the relationships between artists. Napster makes that possible. For example, let's say I want to listen to an album that influenced a later artist. I may listen to the album once in its entirety and then never listen to it again. That's just not feasible if you're paying by the song. A Napster subscription lets me do that type of "exploratory listening" with no regrets, without breaking the bank, and without breaking the law.

Where Napster falls short, at least to me, is the number of songs that aren't included in the subscription service. So many albums are missing songs, or have one or more songs available for purchase only. It's pretty frustrating to listen to album-oriented rock, where the album was meant to be listened to as a whole instead of as individual songs, and then have song 4 only available as a 30 second preview instead of giving you the whole song. Supposedly this is the artist/label's fault, not Napsters, but that doesn't make it any less annoying to subscribers.

I also find browsing for music a pretty messy experience. You can "browse an artist", which gives you a list of that artist's albums. But the albums are usually listed in the order they were most recently re-released, not the order they were originally released. Getting a meaningful discography is pretty near impossible. And the "related artists" feature is very hit-and-miss, usually giving you a random list of popular artists in the same general genre, not artists that truly have some connection.

And finally, this service is NOT geared toward classical music. I think they may have a good-sized collection of classical music available, but it's painful to find anything.

Overall I think the service is well worth the $10 monthly fee I pay (it's $10 instead of $15 because I only listen to my music on my computers, not on a portable music player). There is a LOT of room for improvement, but I still get $10 worth of enjoyment out of it. I recommend it to anyone who is OK renting music instead of buying it.
User Rating:
4.5 stars

out of 68 user reviews

A revolutionary new music experience!

Pros: Works with Creative Zen Micro! (highest rated mp3 player)

Cons: Still working out the kinks of the new portable technology.

Review: A whole new way of enjoying music. I'm hooked!
User Rating:
5.0 stars

out of 68 user reviews

big fan!!!

Pros: great way to find new music

Cons: you have to pay money

Review: i dont like to pay money to down load songs but napster makes it so easy and there are so many songs to chose from i have to use it
User Rating:
5.0 stars

out of 68 user reviews

What more could you ask for?

Pros: Best selection of the your choice of tunes.

Cons: So what...if it expires, don't you get tired of the same songs?

Review: Best idea to come along in a long time....leave it to Napster!
User Rating:
5.0 stars

out of 68 user reviews

I love the product

Pros: I like having thousands of songs at my fingertip

Cons: Some songs still require you to buy before you can hear them.

Review: I love the new Napster. I can listen to just about anything I want to and for $12.95 per month, how can I go wrong?

I don't know about anyone else, but I listen to so much music that if I had to buy every song, I would end up paying more than $1,000 per month. Like the other day, I wanted to hear some songs from the early Heart collection. I did not know which ones I was going to like, so I just downloaded as many as I could. It cost me $12.95 to do that. I would have had to pay over $50 dollars to do that on iTunes.

I like the service Napster provides, and now with the Napster to go service, I am actually thinking about buying a player. I was not interested in one before.

For me Napster is perfect and I look forward to a long relationship with them. For you iTunes geeks, go back and pay for every song like the Kool-aid drinker you are.
User Rating:
5.0 stars

out of 68 user reviews

Service is great and the selection is improving

Pros: Subscription service allows me to listen to complete albums without buying them. The software keeps getting better.

Cons: Some independent labels not in catalog, but selection is still vast.

Review: Some people might be turned off by the idea of having the songs expire when you quit your subscription, but I say get over it.

You pay monthly for cable, ISP, and phone. If you stop service, see how long your service lasts.

Besides you can always buy the songs, and they will be yours even after you leave Napster.
User Rating:
1.5 stars

out of 68 user reviews

Still have to buy music????

Pros: Good way to check out music you wouldn't normally buy

Cons: Some music only available for purchase; nasty interface; stop paying and lose all your music

Review: I thought it might be a good idea. Boy, was I wrong. A lot of the music I was interested in was only available for purchase. There is a good selection (not great) of "free" music but the thought of having to pay for the rest of my life (or Napster's life) in order to keep it scares me. If I am away from the internet for awhile, I'll lose my songs, as Napster "checks" almost constantly while connected. If you aren't connected Napster can't verify you so you lose the ability to play the music. Like I said, I was interested but that ended when reality showed up. How cool would it be to have 100,000 songs on my computer to listen to compared to how uncool it would be to lose all those songs because I stopped paying, didn't connect to the internet or Napster realizes that subscriptions are a bad idea. Looks like I will keep searching for a music provider but Napster sure ain't it.
User Rating:
4.5 stars

out of 68 user reviews

Great Stuff

Pros: Portable, gives you everything you have ever wanted.

Cons: Not much, but i would like to see more devices

Review:
User Rating:
1.5 stars

out of 68 user reviews

Stop Paying Lose Your Music

Pros: Download all you want.

Cons: Clunky interface, poor usability.

Review: Don't want to pay anymore? Say goodbye to your music.
User Rating:
2.0 stars

out of 68 user reviews

are you kidding me. it's a trap!!!

Pros: over a million songs to "rent"

Cons: once you end your subscription when something new and better comes out, and it will, its the nature of technology, you will lose all of the songs that you have on your mp3 device.

Review: i got sucked in to this mess too. napster makes it very difficult to understand that you are just renting the songs and sooner or later they will have to be returned. for me, it is just not something i wouldn't like to do. i want to have my songs 5-10 years from now. lets say you have napster for ten years $14.95 x 120 (months)=$1794 AND ZERO SONGS ( when subscription is canceled). on i tunes, granted thats only 1794 songs, but it's your songs for life.
User Rating:
4.5 stars

out of 68 user reviews

Take your songs with you for Free.. what could be better than that?

Pros: Lots of songs, listen to anything

Cons: I don't have a compatible MP3 player

Review: I like iTunes, but why does it get such great reviews? Napster is a solid music store that has just as good of a selection and pretty much all the same features as iTunes. Napster also lets me listen to songs all day long without buying them if I don't want to. Half the time I don't know if I really want to buy something unless I have heard it a couple times, Napster allows me that freedom. Napster to go is incredible, fill my mp3 player anytime I want with out the need to purchase all the songs.. jeez what more could you ask for I love it.
User Rating:
4.5 stars

out of 68 user reviews

So much fun it feels like you're stealing

Pros: Priceless: Never having to pay 99 cents again

Cons: Windows XP only

Review: Picture an online jukebox where you can listen to every song ever recorded and any new song whenever it comes out without having to buy it. For $15 a month, I can listen to a million songs, fill up my Creative Zen Micro as much as I want, and never have to pay 99 cents again.

Too bad it took the recording industry so many years to figure it out.

About CNET Archive

Welcome to the CNET Archive, a library of product reviews, user opinions, videos, specifications, and manufacturer descriptions for products no longer offered by the manufacturer or most retailers. Here you will find information on replacement parts and replacement ink cartridges. Read what others had to say about that used laptop you are considering buying. Take a trip down memory lane as you browse and reminisce about your favorite old video game or that first digital camera.

Napster specifications