CNET Archive

Find more recent Online Software & Service products

Yahoo Messenger with Voice 8 (06/21/2006)

Yahoo Messenger with Voice 8

Entered CNET Catalog: 06/21/2006

SKU: SERVYAHOOMESSENGERVOICE8BETA

Manufacturer: Yahoo! Inc.

Product summary

The goodThe good: Yahoo Messenger with Voice 8 offers paid outbound and inbound telephone calls in addition to free voice and video chat; free avatars; creative third-party plug-ins; allows you to chat with Windows Live users.

The badThe bad: Yahoo Messenger with Voice 8 lacks the synchronized file sharing of Windows Live Messenger; ads appear within interface.

The bottom lineThe bottom line: While Windows Live Messenger offers better file sharing and video chatting, Yahoo Messenger with Voice 8 stands out for its Net telephone service, photo sharing, novelty plug-ins, and embedded search.

Average user rating: from 15 users
1.5 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 06/20/2006
Yahoo Messenger with Voice 8 is packed with features designed to make it your one-stop Web communications shop. To that end, Messenger 8's integration with the brand's other services comes close to fulfilling that goal for current Yahoo users, despite some quirks. If you want to give VoIP calling a whirl without signing up for another service, such as Skype, Messenger 8 is a terrific option. Thanks to its interactive avatars and many fun plug-ins, Yahoo's IM client is perhaps the most fun for kids to use.

Plus, you can add contacts outside of the Yahoo network and chat via text with users of Windows Live or MSN Messenger. We clicked the Add A Contact link within Yahoo Messenger and added a Windows Live friend to our contact list as easily as adding a Yahoo pal. To chat with users of other messaging brands in the past, you'd have to use an IM tool such as Trillian.

Yahoo Messenger with Voice 8
Yahoo lets you design a free avatar and offers the usual emoticons, although customization of the chat window is currently limited to a couple of color themes and some cloying, ad-laden IMviroments.

This download took about a minute via broadband in our tests. During installation, the default options will place a Messenger icon on your desktop and set Yahoo as your default search engine, so make sure to unclick those choices if you don't want these changes. You'll have to go a step further and pick Custom Install if you want to reject the Yahoo browser Toolbar. We're pretty annoyed that Yahoo, along with plenty of other vendors, foists such add-ons upon you by default. Without those extras, the download takes up about 9MB on your hard drive.

Once installed, the layout of Messenger doesn't depart much from its predecessor's. We find the layout slightly more intuitive than that of its rival Windows Live Messenger. Yahoo Messenger displays drop-down menus along the top and bottom tabs for the company's other properties, such as Yahoo Music and 360 blogs. It also offers two search fields: one to look up contacts, the other for Internet queries. We found the animated bottom panel of ads distracting and annoying, and we wished we could hide it.

You can liven up your chat window by applying your own color scheme, though Windows Live Messenger offers more free options here. We're not a fan of Yahoo's IMvironments, which let you brandish the chat interface's background with an ad for cars, cartoons, movies, and even beer. At least Microsoft provides noncommercial background themes. But Yahoo lets you build a free avatar, which is a paid extra within Windows Live Messenger.

Yahoo Messenger with Voice 8 has separate search bars that let you find contacts and look up anything at Yahoo Search. You and your chat buddy can view the same Internet search results at once, which could be helpful, say, if you're trying to catch an 8 p.m. movie together. And when you highlight and roll over text within a message, Yahoo's LiveWords engine pops up related search results. You can also format text, send emoticons and animated winks and nudges, play games with other users, and send SMS messages to and from a mobile phone.

Additionally, Yahoo has opened Messenger's code to developers so that savvy users can add new functions to the IM tool. The current 180 plug-ins--available here--allow you to track eBay auctions within Messenger 8, share Yahoo Maps and Calendars with chat buddies, and listen to free music with the Launchcast service. As a nod to Yahoo's fan base on Wall Street, the updated Yahoo Finance plug-in allows you to view company stock prices and recommend picks to friends. Many of the plug-ins are perfect for young users to share--especially the new Yahoo Avatar Space. With this add-on, your avatar will be able to interact with your buddy's avatar, each alter ego reacting to the words you both type. Mention love, and your avatar's heart will visibly throb; flowers may bloom at their mere mention; and you might even call up an angel. Neat third-party tools include the Eazibo flowchart and photo-sharing tool for sharing custom pictures with pals.

Yahoo Messenger with Voice 8
Yahoo Messenger with Voice 8 provides clear quality for voice chat, as well as for easy-to-use, paid VoIP calling plans.

Yahoo's drag-and-drop photo sharing is a breeze for buddies who want to show off their latest snapshots. Once a buddy accepts your sharing invitation, you can drop a picture or a bunch of images into the chat window, then use the mouse as a pointer to call attention to a specific image. You can view larger pictures if they're already uploaded to a Yahoo Photos account and save a friend's photos to your hard drive.

You can also drop up to 10 files of 10MB each within Yahoo's IM window, which prompts your pal to save the documents onto a hard drive. However, we prefer the approach of Windows Live Messenger, which opens a file sharing folder that both users can change in real time and includes an upfront scanning and cleaning system for potential security threats.

Windows Live Messenger is the champ at full-screen, 640x480 video chatting, but we found the quality of free voice chats to be equally clear within Yahoo Messenger. However, Yahoo Messenger 8 is the better choice for travelers or people who want to make reasonably priced phone calls to contacts around the globe. Voicemail is included. Through AT&T Yahoo Voice, you can make calls within the United States for up to 2 cents per minute. It costs between a penny and 95 cents per minute to call people in a few dozen countries, from Afghanistan to Zimbabwe. Pay $2.49 or more per month for your own phone number to receive calls. By contrast, Windows Live Messenger costs 1.9 cents per minute for U.S. calls and up to a dollar to reach numbers abroad but lacks inbound calling options. We found Yahoo's setup for PC-to-phone and phone-to-PC calling to be friendly enough that VoIP newbies might give it a try. Yahoo also offers compatible handsets.

Yahoo provides a searchable and detailed online knowledge base, a tutorial for getting started, as well as user forums. However, we wish that Yahoo Messenger with Voice 8 offered e-mail assistance like Windows Live does.

If you don't need the graphic goodies of Yahoo Messenger and its ilk, then we recommend the bare-bones Google Talk. Overall, if you don't mind an IM client that's heavy on the smiley faces but still rich in features, we recommend Yahoo Messenger with Voice 8 for its ease of use, photo sharing, integrated search, and voice-calling options.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
User Rating:
0.5 stars

out of 15 user reviews

Full of tech, billing and cust. serv. deficiencies.

Pros: Cheap (1 penny/minute domestic) long distance and free toll free calls

Cons: Terrible billing department which has 1) Denied a perfectly clean visa card 2) Then accepted payment and billed for use of 2 weeks 3) Cancelled service due to "Suspected Fraudulent Activity" also the "Phone-in" number constantly keeps dissappearing

Review: Unfortunately, being deployed to Iraq, I don't have the time to shop around for another VOIP. And yeah, I guess you get what you pay for. But the above listed "Con's" are compounded by the fact that it took extensive Googling to even find a link to email their customer service. It seems that Yahoo! outsources this service to (yet another) Indian company which is called "Jajah", and conveniently distances itself from its problems by providing NO MEANS OF CONTACT to them (But plenty of unhelpful FAQ's). It wasn't until a day's wait that I was given a link to chat with a Customer Service Rep, then another few hours to restore the billing issue. My problem with the "Phone-in" number peridically disappearing still persists, texts have taken up to a day to arrive to their recipients, and no apology or reason for being accused of "Suspected Fraudulent Activity" (even though they gleefully charged my credit card for a full 2 weeks before this "activity" was "detected") was ever given. Don't waste your time with them. By the way I have never written a review, but this company infuriated me so much that I hope to spare someone out there from the headache.
User Rating:
0.5 stars

out of 15 user reviews

Software from hell

Pros: You can chat for free

Cons: Buggy software. Horrible design flaws. Servers are overloaded.

Review: Overall it's like software made from AOL put together with Windows Millenium edition. Just completely horrible. Bad interface with lots of bugs. Servers are overloading and always crashing. 80% of nicknames online are bots. It's like the devil threw up and created this. Giving it a rating of '1' is way too generous. Under the dictionary of crap I believe the word 'Yahoo Messenger' is in there. That's my 2 cents.
User Rating:
0.5 stars

out of 15 user reviews

The phone out is a fraud. I would rate it 0 if available.

Pros: Not much worth mentioning

Cons: Almost everything about it

Review: I paid for the phone out but every time I call anymore the sound is garbled up and very unclear. Even the ring when it rings sounds like a turkey. I reported these problems several times to yahoo and of course they never reply nor do they improve the service. I have tried this from two different computers several times and on different days and times with pretty much the same problems. The last time I reported it came back with a message that problem was not submitted due to yahoo server problems and my report just vanished. The way I see it is once they got you committed with more that $ 10, there service just deteriorates beyond anything useful and you have no way of complaining or getting a refund. Every time I tried to call it starts to charge my account even though the call is either scrambled or silent at the other end. Yahoo should be sued by a class action for consumer fraud.
User Rating:
1.0 stars

out of 15 user reviews

Very disappointed with the quality

Pros: nice interface

Cons: constantly crashing

Review: Only able to use version 8.0 for about 4 hours before it crashes. I've tried it on multiple systems. Everybody I know running 8.0 has the same problem! How did this ever get release? It's the first time I've ever had much trouble with YIM. Is there a way to report these problems to them so we can help them make their normally good product usable again?
User Rating:
4.5 stars

out of 15 user reviews

Yahoo! messenger 8.0 is not perfect but it is GREAT.

Pros: It has improvements on all fronts, Voice, pluggins, Interop with MSN and more.

Cons: Yahoo! Messenger Video certainly needs improvement.

Review: I was very impressed with Y! messenger 8.0 it is not perfect but GREAT. It has lot of improvements compared to previous versions. Better Voice, pluggins were great and interop with MSN is wonderful.

Yahoo! Joined the voice bandwagon late but had done well in catching up to Skype. Overall I am very impressed. One thing to keep in mind is that this product caters to a wide audience and as a result may not please everyone. However it is certainly an improvement over the past. Pluggins are innovative and impressive, we all should remember this is only the version 1.0 of plugins and I hope there will be more down the road.
User Rating:
1.5 stars

out of 15 user reviews

Why do Cnet Reviewers ignore it's horrendous flaws?!

Pros: Features, Webcamming(When it works)

Cons: Crashing, Crashing numerous PCs, freezing constantly

Review: None of these issues have been resolved! I've installed Yahoo on new computers only to have it corrupt itself somehow, get an older version of Yahoo or get Trillian/Gaim, Yahoo refuses to fix it, and for some reason it's come out of Beta, I recommend a Boycott until Yahoo reverts to it's previously excellent WORKING code. =\
User Rating:
1.5 stars

out of 15 user reviews

don't up grade

Pros: looks neet

Cons: it makes you computer run slow

Review: don't upgrage unless you HAVE to.
it makes you computer run slow, the "plugin" are kind of lame. and if you lesion to Launch cast it will crach all the time.
User Rating:
2.0 stars

out of 15 user reviews

Voice issues

Pros: Users need not upgrade YIM 7.5

Cons: Calling & conference Issues

Review: The CALL mode. I am able to call only for 5-6 minutes with the party on the opposite side. With 7.5 I was able to CALL for 40 mins or more. This is a YIM->YIM calling not YIM-> Phone

Similarly on a Conference mode the audio goes kaput within 10 minutes.
User Rating:
1.5 stars

out of 15 user reviews

YM is problematic

Pros: Good sound quality

Cons: Servers overload, video seriously flawed

Review: I have been using YM for a week and going to switch back to Skype. While the voice quality was superb, you get bumped after about 4 minutes. For video, on weekends, the server is too busy and won't let you use the video option. That's even with both ends with premium level (read $$$) cable modem servoce with increased levels for upload speeds.

Cute add-ins for IM-ing but if you want voice/video, it is a no-go.
User Rating:
1.0 stars

out of 15 user reviews

Haste Makes Waste

Pros: The plugins feature has a lot of potential for customization, which is the same path taken by programs like Firefox and Opera

Cons: This version is one of the buggiest yet

Review: I was surprised at how soon YM8 got out of beta to become the official release and it's clear that this version wasn't as well though out as it should have been.

This version crashes a LOT sometimes when you just do routine things like changing your status message. It can't be my setup since things were working just fine before I upgraded to this version. It's even difficult to just connect to the YM network. Unlike previous versions, if the connection fails it does not automatically attempt to connect again. Thus, unless you've selected the Automatically Connects on Startup option, prepare yourself to constantly click sign in over and over again.

The plugins feature does have potential although the options are severely limited thus far and I find them to simply eat up too much bandwidth to be practical, thus I turned them all off entirely.

Lastly, there's that annoying ad banner at the bottom of the screen. Thankfully, you can remove it by following the instructions here: http://googlesystem.blogspot.com/2006/05/no-more-ads-in-yahoo-messenger.html
User Rating:
1.0 stars

out of 15 user reviews

Not enough time or thought put into it, older version better

Pros: Has many good features that I use like the IMvironments and eMoticons and avatars, chat access, etc.

Cons: Can be very slow, features don't always work, crashes often, server is often "too busy" to use features such as chat and webcam

Review: Long story short, if your going to use YIM, USE AN OLDER VERSION!!! I have found version 7 (NOT 7.5) to be the best, it has never crashed or has had any problems, while 7.5 and 8 have. YIM 8 main messanger page is just plain ugly too, has a different layout and many features are getting more and more confusing. Yahoo! is starting to focus more on getting more versions out which is fine, IF THEY WORKED GOOD!!!
User Rating:
0.5 stars

out of 15 user reviews

it is awful!!!!!!1

Pros: nooooooooooooooooo

Cons: nooooooooooooooooo

Review: I downloaded the Y messenger v.8 beta and it is awful...I simply despise it...all of my friends have exactly the same oppinion~
with every so-called new and improved version of yahoo messenger, yahoo messenger gets worse.. it gets slower, it crashes, it's less interesting... so what if it has phone in and phone out? do you actualy think anyone will use them? not us... maybe companies but i doubt that sinceriley as well..
the older versions were much better.....i'm sorry to say this but yahoo fluckned the 8 beta test.. sorry for you guys..
User Rating:
4.0 stars

out of 15 user reviews

8.0 Beta is better than the 7.5 version!

Pros: You get to add some items in the Plug-ins section and get around fairly easy as in the original version; your contacts are still intact during the upgrade as well as your address book

Cons: Considerable amount of time and patience needed to upgrade to Beta 8.0 from the original version

Review: It took me no time to test drive the Yahoo! Messenger Beta 8.0 version. As in the previous 7.5 model that I upgraded from earlier, it's fairly easy to use. You have the Plug-ins feature included where you could put in the items you want on your Messenger display panel. Your contacts list and address book will remain untouched during the upgrade to the 8.0 Beta version. The only downside is the time it took doing so. A lot of time and _definitely_ your patience will be needed for this almost hour-long upgrade process, so bear with me saying that. It's worth the risk. And so far, I have no problems with it.
User Rating:
0.5 stars

out of 15 user reviews

Every new version gets worse for yahoo

Pros: nothing worth mentioning

Cons: lack of icons that were there before, ads in messenger window

Review: Why cant yahoo stop making its once great messenger more and more worthless. I want a simple easy to use instant messenger, kinda like what yahoo used to be. Yahoo now has ugly ads inside its messenger window, icons are missing so you have to hit file/chat/this/that/ finally get to where you were after 1 press of a button with the old version. Im afraid im going to be using MSN more and more. Yahoo needs to release a lite version of its messenger without all the useless stuff like voice and phone that ill never use.
User Rating:
2.0 stars

out of 15 user reviews

It starts all again from login if u change the status

Pros: Very goodm

Cons: crashes the product

Review: It starts all again from login if u change the status. Changins status suppose from available to busy causes that yahoo messenger to start again, and not on the fly like earlier versions.

Kalpesh

About CNET Archive

Welcome to the CNET Archive, a library of product reviews, user opinions, videos, specifications, and manufacturer descriptions for products no longer offered by the manufacturer or most retailers. Here you will find information on replacement parts and replacement ink cartridges. Read what others had to say about that used laptop you are considering buying. Take a trip down memory lane as you browse and reminisce about your favorite old video game or that first digital camera.

Yahoo Messenger with Voice 8 specifications