"Poor Support for Problem Drive"1.0 starson
Summary: Bought a NEW dvd100i on UBID. Contacted HP for support, but HP declined to assist because it was purchased on UBID. Was able to contact retailer for RMA. Will see if the replacement works; however, I've got to say that it seems like HP really doesn't care for the little guy. Will most likely pass on an HP product unless they pay me to take it.