- Average user rating: 3.5 stars out of 7 reviews Back to product review
- My rating: 0 stars
Full user review
-
1.5 stars
"Do not waste your time on Creative Speakers"
Pros: sounded great the first 30 mins
Cons: No customer support, unit and replacement unti died in 30 mins
Summary: I have had 3 Gigaworks speaker systems, I bought the G500 direct from Creative, arrived on time, I was amazed at the lack of quality of these speakers. The cables on a radio shack set of no names is of higher quality...assumed that the bare cables were to give you that "audiophile' feeling, you know like hooking up that home stereo...anyway, get the thing setup and it was impressive...for 30 mins, then it just turned itself off...did the troubleshooting, worked for another 30 mins and shut itself off...emailed customer support, they send me a link to a FAQ that has nothing to do with the problem...i email them again...same thing, no solution, this goes on for 4 or 5 more emails then i ask for an RMA to send back...3 weeks later I get the system back, no explination, hook it up, 30 mins later it goes out, request another RMA and my money back...then I get stupid and use the money to buy a Gigaworks G550W because it is supposed to be better and the rear speakers are wireless...I get it, same low quality product and guess what, after the first two hours of gameplay the rear speakers quit, then it shuts itself off...now i have a speaker system that the wirless doesn't work and it wont stay on for more than 30 mins and only the center and left front and subwoofer work when it does come on...what do I get from Customer service? links to websites that have nothing to do with my problem...do not buy any speaker system from Creative labs if you know what is good for you...i now have another 3 week wait for repair...
- 1 reply to this review
-
you're an idiot or a complete liar. make sure you're not having power surges or that something isn't wrong with your electricity. after receiving 3 sets of speakers, and having them all fail on you, why would you continue to use them? IDIOT. It's your own damn fault.
