• On The Insider: Judge Bans Real Housewives Sex Tape

CNET Archive BETA

Find more recent PDA products


Garmin iQue 3600 (discontinued)

Garmin iQue 3600

Entered CNET Catalog: 01/16/2003

SKU: 010-00264-00

Manufacturer: Garmin International

Manufacturer description

The iQue 3600 is the first PDA to include integrated GPS technology. With the power of Palm OS 5 and the dependability of Garmin GPS technology, this "Super PDA" redefines multi-tasking. The integrated software not only allows you to look up appointments or contacts, but also locates and routes you to them with voice-guidance commands! PRODUCT FEATURES: Integrated Que technology, with Garmin GPS and mapping software; Flip-up integrated GPS patch antenna can be positioned for optimal reception; Speaker for voice-guidance commands, MP3 player, and message playback; Voice recorder for making memos, quick notes, and messages on the fly; Rechargeable internal Lithium-ion battery (charges in cradle or while connected to adapter); New ARM processor enhances battery life, screen redraw, graphics, and audio.

Product summary

CNET editors' rating:
4.0 stars
Excellent

The goodThe good: Fast processor; large, high-res screen; integrated GPS receiver; includes extensive, detailed maps.

The badThe bad: Disappointing battery life; minimalist software bundle (aside from the maps).

The bottom lineThe bottom line: Despite its poor battery life, this Garmin is a powerful PDA and an accomplished GPS device.

Average user rating: from 140 users
3.0 stars

CNET editors' review

  • Editors' Rating: 8.2
  • Editors' Choice: Yes
  • Reviewed on: 08/08/2003
Getting lost just got a lot harder. Garmin has started shipping its long-awaited iQue 3600, a Palm-based organizer with an integrated Global Positioning System (GPS) receiver. Load up your maps and connect to a few satellites--you are found. Though the device lacks some of the software found on high-end Palm handhelds and could have better battery life, the iQue proved itself an all-around capable PDA and a top-notch copilot.

For a handheld with a GPS receiver and a large, 320x480-pixel display, the iQue is relatively light and compact, weighing 5.2 ounces and measuring 2.8 by 5 by 0.8 inches. The depth tapers slightly to about 0.5 inches, making the device a bit more pocketable.

Though pretty large for a PDA, the iQue makes up for its size with a roomy screen.
A little wedgy: The iQue is thick at the top but tapers toward the bottom.

The protective cover of most handhelds attaches to the top of the device, but on the iQue, the attachment moves to the bottom and gives its standard position to the flip-up GPS receiver. To start satellite acquisition, you turn on the unit and pop open the antenna, whose hinge lets you choose the best angle for reception.

The Palm launch and scroll buttons below the display are standard, but one of them is mapped (no pun intended) to switch between the GPS map-related screens. You zoom in and out of maps with the scrollwheel, and the Escape key lets you exit an application. Those two controls are on the left side, which is handy when your stylus hand is occupied.

Navigation options: The jog dial is great for zooming in on maps, and the Escape button backs you out of apps.
The cradle is a bit heavy, but you can recharge the device without it.

The iQue comes with a sturdy but heavy syncing cradle and an AC adapter, whose outlet prongs fold in to save space. We also appreciated the little AC jack on the bottom of the device, which enables you to leave the cradle at home when you travel. Another plus: the inclusion of the Palm Universal Connector on the bottom of the iQue provides for compatibility with a whole host of existing Palm add-ons, such as keyboards, adapters and sync cables.

Though Palm and Sony have moved to Intel and Texas Instruments chips, Garmin stuck with the traditional Motorola option for the iQue. But at 200MHz, the DragonBall MXL ARM 9 processor is no relic, and the iQue's Palm OS 5.2.1 and 32MB of RAM are similarly up-to-date. Additional storage--a must if you want to load large maps--is available via the Secure Digital/MultiMediaCard (SD/MMC) slot.

Clearly, the iQue's main attraction is its built-in GPS receiver, which takes advantage of the FAA and Department of Transportation's wide-area augmentation system (WAAS) to increase the accuracy of the GPS plotting. With 12 channels, this Garmin can connect to up to 12 satellites simultaneously, though only 4 are required for a 3D location fix. As we mentioned, the receiver flips up, and you can adjust the antenna to get the best reception.

To complement the receiver, Garmin provides a two-disc set of extensive maps. MapSource's detailed City Select North America 5.0 covers the United States and parts of Canada, including streets, parks, and waterways. Beyond simple navigation, the software also offers traffic directions and restrictions, as well as more than 5 million points of interest. You can install all the maps on your computer (they take up about 1.8GB) and download just what you need to your handheld. You can't load third-party maps such as Rand McNally StreetFinder.

Write on: The 320x480-pixel display has a virtual-Graffiti area.
One for the road: You'll probably need spacious SD or MMC media to store your detailed maps.

The iQue comes with a large software collection for use with the GPS and the maps. The programs are well integrated with the address-book and even date-book databases. When you select a contact's address in QueRoutes, the iQue will plot a course to that location. You can also attach a destination to a calendar entry to give yourself directions to your next meeting. Other applications let you plan trips stop by stop, record your route, calculate distances and travel times, and find points of interest such as banks, restaurants, theaters, and lodging.

In stark contrast to the powerful mapping tools, the iQue's other Palm programs are sparse. Aside from a decent audio application/MP3 player and the PowerOne calculator, the software CD contains little more than Palm Desktop 4.1, Palm Reader, and some third-party demos.

The iQue has a speedy 200MHz processor to handle the resource-intensive tasks of map zooming and redrawing. Nevertheless, the device paused occasionally while redrawing some complex urban areas. Palm OS 5.2.1 enables support for more system RAM; we suggest you supplement the internal 32MB with a 128MB SD card to make sure you have room for your maps.

Like Sony's larger CLIEs, the iQue has a spacious 320x480-pixel transflective screen that can produce 65,536 colors. We thought the display looked great indoors with the backlight on; map detail was crisp and clear down to the smallest icons. Viewing in direct sunlight with the backlight off returned similarly pleasing results and saved some juice--just don't blind yourself by holding the iQue at the wrong angle. Sound was also good and loud enough for listening to tunes comfortably even in the noisiest environments.



Looking good: Though slightly less colorful than a CLIE's screen, the iQue's display is bright and sharp.

The iQue was a bit poky getting its first satellite fix, taking about four minutes. Reconnecting was substantially faster at a minute or less when our location was open to the sky. The unit clung tenaciously to its signal as we schlepped around the San Francisco Bay Area, disconnecting only when we tarried too long under an overpass or between skyscrapers.

The iQue is also adept at calculating and giving directions. A smooth female voice announces how many miles you are from an upcoming turn, then repeats the turn command when you get within a few hundred feet. Though the screen tells you street names, the voice understandably doesn't: imagine a computer trying to pronounce Gough, Duboce, and Guerrero. If you stray off course, the iQue quickly finds a new route with which to guide you.

Unfortunately, the iQue has a glaring weakness: battery life. The gluttonous display and GPS receiver quickly sap power. For our test, we ran a movie in Kinoma Player with the screen brightness at 50 percent. After 2 hours, 11 minutes, the low-battery warning appeared, and the backlight automatically dimmed to about 10 percent. The device completely ran out of steam at the 3-hour mark. Performance will be a bit better with the GPS receiver as long as you minimize backlight use: one charge got us approximately 3 hours, 45 minutes of intermittent GPS activity. The iQue also has a battery-saving mode, in which the unit syncs with satellites as little as possible.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140

User Rating: 9/10

Saved me many times!

Pros: accurate maps, userinterface,

Cons: flip up antenna

Review: this is an awesome tool! Best combo product I've found!!

User Rating: 10/10

Great GPS and PDA

Pros: Garmin technology and Palm OS 5

Cons: none so far

Review: I travel extensively and use my iQue 3600 just about every day. Have used both and prefer Palm OS over Windows Mobile.

This is a stellar product and a must have for any road warrior!

User Rating: 1/10

Garbage - pure garbage.

Pros: Nice sharp and relatively large screen

Cons: system resets on its own frequently and randomly

Review: Has a great screen, very sharp, and locks onto satellites pretty quick. Mapping software works ok for driving. Automatic, frequent and random system reset that dumps all data and maps and, well, everything. Need to reload everything probably on the average of every third power up. Battery lasts about 90 minutes with screen on and about 180 minutes with unit on and screen off. Pretty lousy power really. I can't think of a reason to buy this and I cannot understand why Garmin would choose to produce such junk. Perhaps Garmin should just be avoided.

User Rating: 7/10

Verdict is still out on this one...

Pros: Compact enough to carry in your pocket

Cons: Very difficult to setup

Review: Here is what they don't tell you:

1) You must have a DVD player in your PC to setup the Garmin iQue 3600--they do not offer CD-Rom or download support of the full system;

2) Installing maps is a nightmare -- first, they don't tell you that if you wanted to install all maps of the US, you need a 2 gig Secure Digital card--you might just get one or two cities on the SD card that comes pre-loaded;

3) To install maps, you need to click on individual cities across a region. Did it ever occur to Garmin that we might just want to install a few States? Other programs I've used allow you to select the states you want to install and you're done! It took me about 10 minutes to click on what seems like each county in the Northeast and that was followed by an hour worth of downloading and hot syncing.

3) The unit does not come with voice commands pre-loaded. I learned that the hard way and had to go back and "change voice" (not add, mind you, change the voice to get GPS prompts).

4) On my first attempt at hot syncing, the iQue recognized my user id and installed all the programs from my old palm 3 C. Garmin Tech Help cautioned me against using an old user id because old Palm programs "may not be compatible" and "may cause a malfunction."

Since everything seems to be working, I am not sure if it pays to go through the hours long setup that is required to reset the unit.

Now that the nightmare is seemingly over, the unit does have some cool features, like the ability to do a test run (simulating the actual route with voice prompts) so you get an idea of the route it plans to take you on which will allow you to make changes before you ever get on the road.

Note, that the iQue 3600 is a discontinued 2003 model.

User Rating: 2/10

Call cust. scvs.-wait 40 min. & get NOTHING useful!

Pros: Improves users perserverence.

Cons: NOT user friendly. Small screen.

Review: The directions are confusing, the Garmin customer service is usually worse. Small screen. You MUST purchase an external antenna to reduce the constant announcement "temporary loss of satellite communication". As well, resellers are CLUELESS on quick fixes. Where is corporate training? Joke!

User Rating: 8/10

easy to carry powerfull gps antena big and well detail screen compared to other gps units

Pros: now I know ata plane cruise at 594mph and 38900 ft flight level

Cons: short battery life

Review: I REALLY RECOMENDE IT MY JOB REQUIRES ME TO USE
A GPS UNIT BECAUSE EVERY DAY I VISIT LIKE 10 DIFFERENT PLACES THAT I NEVER KNEW THE EXIST AND I ALLWAYS FIND MY WAY... THANKS TO GARMIN
I RECENTLY USE IT ON ATA FLIGHT AND I WAS ABLE TO SEE WHERE I WAS AT ALL TIMES AND THE ANTENA NEVER LOST THE SIGNAL INSIDE THE AIRPLANE ONE IT LOCKS THE SIGNAL IS VERY HARD FOR THE UNIT TO LOOSE IT

User Rating: 9/10

Great GPS Unit

Pros: great routing and turn-by-turn directions, very accurate, easy to use, way more points of interest than the other brands

Cons: short battery life, very occasionally takes a little long to aquire satellites

Review: I am a gadget guy and I have decided that this is the coolest gadget that I have ever owned. It's portable, so you can take it anywhere with you. The software is great, and it is so easy to find restraurants, gas stations, ATM's, etc. The shorter battery life really isn't an issue with me because whenever I am using it, it's plugged into the dock and is powered off of that. Nice big screen and easy to understand turn-by-turn directions. I love garmin's stuff. I also have a GPS 10 that I use with my Treo 650 which works great as well. If you don't like this unit then there is something wrong with you, not the unit.

User Rating: 8/10

Great mobile GPS package for the price

Pros: Inexpensive, fairly accurate, multi-purpose device

Cons: Battery life, map updates, internal memory

Review: Bought a refurbished unit on E-bay for under $300 with the auto kit and mapping software. It was easy to set-up for the area where I live, took 10 minutes to acquire initial position. It didn't contain an update to a major road but it was completed in the last year. I travel to the west coast a lot and look forward to not getting lost in my rental car as much as I have in the past. I am thinking about getting another one for my mother who just moved to the area. I have only brushed the surface of all the functionality of the unit.

User Rating: 9/10

Overall: Excellent for the Price

Pros: Outstanding Customer Service, Navigation, expandable memory, Palm familiarity

Cons: OS somewhat unstable at first, but problems have been corrected

Review: Overall, this thing is outstanding. I have one for myself and my wife. At first, both (purchased in Dec. 04 and Jan 05) were unstable (Didn't sync consistently, would reset for no reason), but a call to customer service and a software upgrade fixed that problem.

Customer phone service is slow, but they are knowledgeable. I dropped my new unit shortly after I bought it and the Beam feature quit working. I happened to be in Kansas City (Garmin home office) on business and dropped it off on a Monday. I continued my trip and a "Brand New" unit was on my doorstep when I arrived at home on Thursday. No bickering, complaining, or interrogation. Newer unit is much more stable (always syncs and never resets).

Battery goes quick if you have screen brightness on high, but you can easily adjust it so you can easily see the screen and it lasts much longer.

User Rating: 8/10

Excellent all-in-one GPS solution

Pros: POI database is excellent; fast processor; nice screen; good mapping software

Cons: Occasional crashes; GPS sensitivity not comparable to state-of-the-art receivers

Review: I've been using my 3600 for over two years now, and it continues to impress me.

For those used to the Palm OS, there will be no surprises here; all the usual Palm core applications (date book, scheduler, etc.) are present.

As a GPS, the unit is more than up to the task. It ships with the Garmin City Select software. I have had a chance to compare CS with INav's much-touted iGuidance software, and I find it to be superior to iGuidance in most respects. The Points of Interest (POI) database (a very important consideration, IMO) contains over 5 million entries, which puts it at the front of the pack.

The routes it calculates are not always optimal, but no GPS is perfect in this regard.

My biggest gripe with this unit is the receiver's lack of sensitivity relative to more up-to-date technology available. The most sensitive GPS's on the market right now are based on the SiRF Star III chipset; the 3600 is based on a Garmin proprietary chipset. Consequently, if you are navigating in an "urban canyon" (an urban area with many large buildings to block GPS signals), it can be impossible to maintain a signal lock. (In such an area, a SiRF-based unit would have no difficulty). For my own needs (I live in the suburbs), this is not often an issue.

If you live in -- or frequently navigate in -- primarily dense downtown city areas, you might be better off looking for a more modern GPS receiver based on SiRF III. Otherwise, for the money, I think the 3600 is an excellent solution.

User Rating: 9/10

Great GPS device!

Pros: Good support, good screen, multi-use PDA

Cons: rare GPS signal loss

Review: I have owned this for two years and could not do without it. It is a great GPS device! A friend with both this Garmin and an in-dash nav system in his Toyota says this Garmin is definately much better! The antenna may lose a signal every now and then but it has never been a significant problem. I have had excellent Garmin support from the support staff. I took the Garmin to Canada for use in a rental car, and it took me to every location- I didn't need a back up paper map! It has never gotten me lost. I cannot conceive of doing without it.

User Rating: 9/10

I've wanted this for some time, now I do and I LOVE IT. This is the BEST GPS FOR THE MONEY!!

Pros: Great navigation software, has good reception, easily read, VERY user friendly, cheaper than most other GPS, SLIM and portable!, has tons of features, couldn't say enough great things about this one.

Cons: There are some minor things nothing is perfect... Low lasting battery life (I use mine as GPS not palm pilot so it's always plugged into DC outlet), Sound needs to be louder (get a car kit with spkr!)

Review: I got mine used for $290 on eBay still under warranty, if you really want one you CAN find awesome deals out there. Some say why use a GPS?, you don't know your way around town? I say no but it's not only a GPS it does so many other things.. for ex. can you tell me the nearest fast food place in 15 seconds? haha of course not, some places on there I NEVER EVEN HEARD OF!... OVERALL: GET IT NOW, IT ALWAYS COMES IN HANDY SOONER OR LATER :)

User Rating: 8/10

Indispensable!

Pros: Never get lost again!

Cons: poor battery, somewhat fragile system

Review: I've had my Ique 3600 for about 1 1/2 years, and I use it all the time. It's a terrific device in terms of features. It does just about everything you might ask of it. However, not only is the battery life fairly poor, mine has already started to not hold a charge well, and it's not user replaceable (grr). It also does go through periods where it crashes too frequently, but that hasn't been a major issue. All in all, it's an amazing product, and if mine ever dies, I'll buy another.

User Rating: 7/10

Very versatile

Pros: Good combination of features

Cons: Poor antenna reception

Review: I find the combination of PDA/GPS very good, but the antenna reception is poor, keep losing signal. When I drive thru the city or thru wooded area I constantly lose satellite reception, and sometimes even in open area around the Mid Atlantic region.

User Rating: 9/10

GPS works great!

Pros: integration from address book to GPS

Cons: GPS does crash on occasion. Require's a reset when it happens.

Review: For what you get you can't beat the price.

User Rating: 5/10

high marks for trying hard

Pros: great concept, looks and feels good

Cons: software conflicts, sensitive to moisture and shock

Review: I like it and want to use it! Owned now for four weeks, one week it was gone for replacement when the screen stopped responding. replaced no problem ...but still. Customer service was great after I waited for an hour.

I have been using a palm zire pda and since I needed a gps I thought the pda upgrade would be a good idea... wrong. Software from my Zire will not sync to the software for my 3600. Another hour wait, Customer service tried hard for two hours (install, uninstall, beam, etc etc) but cannot help until I upgrade microsoft outlook so I can maybe use it as a conduit to transfer files from Zire to ique. Now I have data beamed onto my ique from Zire that cannot be accepted by ique software so i have to remove 4 weeks work from my ique and reinstall (first I have to install on a second computer to insure I have a protected backup) to sync my ique to the desktop software. Does it sound like my head is reeling?

In summary, although I like the unit, I have spent too mant hours troubleshooting problems. When I can get a Blackberry with a phone and GPS it will be the obvious hardware to use. I will eventually have explored the limitations of the ique and will use it avoiding minefields. Oh yeah, you CANNOT run Zire software on the same computer as a ique 3600! (gps software conflict) Recommend you buy a pda and an independant gps.
Updated
Have since been successful in configuring both zire and ique. Was not difficult but needed the right customer support rep.

User Rating: 9/10

best PDA GPS combo

Pros: great navigation freatures built into a PDA. you can never get lost and can find any places you need to get to.

Cons: battery life is short

Review: this is a great PDA/GPS combo. I travel a lot and use it everywhere I go. I was thinking about buying just a navigation unit but when i cam across the iQue 3600 I thought it would be perfect. I also wanted a PDA and this was the answer. the iQue 3600 functions the same way as any other gps units with a couple of extra features. the mapping softwear is very good. you can go anywhere and find anything you want. all u need to do is load the area that you are traveling. other then the gps and mapping features, there are not any other great programs that come with this unit. all u get is the basic palm stuff. (adress book, calculator, calender...) The iQue also has a larger screen compared to the M5 and M3 models. for this reason i bought the 3600 and not the later models. the 3600 also has a jog button on the side that comes in handy that the other models dont have. battery life is very short so keep a charger handy.

User Rating: 7/10

Indispensible but unsupported

Pros: Great form factor for travelers

Cons: Garmin doesn't have their act together

Review: I?ve been using the iQue or about a year now as I?ve traveled the US in a motorhome. While traveling, the accurate estimated time of arrival for a route is supremely useful, as is the peace of mind knowing that when the unit is silent that you?re on the right path. And the beauty of a device like this (PDA/GPS) is that you can move it from vehicle to vehicle, and carry it around with you for the occasional location fix, unlike other car-only navigation units. The 3600 goes where I go. I can?t imagine life without it (or an equivalent unit).

I agree with the reviews, and would like to add the following specifics so a new owner doesn?t have to search in vain for answers to their questions:

Map Data: Way out of date. Maybe 1 in 50 Visitor Centers around the US was where the data showed. Many roads and attractions missing even though they?ve been around for years and years. Garmin says they update every 12-18 months so a new version should be out soon, but don?t expect everything to be up to date. Also, it?s best if you preview the calculated route before you head out, to avoid goofy routing at the end (dragging you through side streets instead of having you do a simple u-turn).

Support: Don?t bother. Website is very confusing when looking for program/data updates. FAQs worthless. Tech Support said they have NO INPUT to Engineering or the website contents so save your breath!

Car Kit: Mandatory. Get one for each vehicle if you swap often. I don?t like how easily the volume gets inadvertently changed whenever you go near the 12v plug/speaker. I?ve reduced the diameter of the knob with a Dremel and inserted a rubber friction piece to avoid this.

Searches: Comes up empty-handed on occasion for no good reason. After you?ve entered an address in the Address Book and asked for a location search, sometimes the street name has to be entered manually, although it appears on the street number field above.

Crashes: About once a week, although mercifully never when actually navigating. Garmin says it?s probably a 12v power spike, although their power adaptor is the logical place to filter spikes out (like for every other 12v device out there). I also carefully enlarged the reset hole in the back for fast resetting with the stylus point (although there is a reset pin inside the screw-off top of the stylus).

Stylus: The point material is too hard, is seriously wearing the screen in the graffiti area.

Free Downloadable Applications: Try the free JPEGView (why didn?t Garmin give us the ability to view images?). Get FileZ to allow you to manage (specifically delete) files. VFSMark lets you benchmark SD memory card speeds.

Memory: Obviously you?ll need a larger SD memory card. I?m okay with a 256MB card, but 512MB might be best because it would hold about half the US. Think twice about putting a large card and filling it up: the search times and map data download times are bad enough as it is.

Tracking: For some reason you can?t leave a breadcrumb trail as you travel like with most other GPS units. You can turn tracking on, then stop it and display it however.

MP3 Playback: Clicky, not really usable, unless you?re not very discerning.

Battery: Short life even when turned off, but more importantly is $150 to replace by Garmin (although it?s the same fee to completely replace the unit).
Updated
Two things I'd add to my original review: It will take at least a 1 gig SD card without problems, as I've done it. And apparently you can buy a new battery with installation tools and instructions on eBay for about $20.

Still really like the unit.

User Rating: 7/10

Great Screen but terrible battery

Pros: Big, clear screen, accurate, clear maps

Cons: Must load maps yourself, cheap non metal case that creaks, large and heavy

Review: This is a good GPS unit, but a lackluster PDA. If you need a color GPS, this is actually a good deal compared to others that do not run the Palm OS, however it lacks much memory, a perfect GUI, and good battery life. It can be usefull, but i would really reccomend a dedicated unit, just because the battery in this one is it's downfall. When it dies, which it will.. you lose all of your maps, contacts, everything. It's annoying as hell to have to keep installing the maps over and over again, so look at another GPS unit.

User Rating: 7/10

Great product, but delicate

Pros: Very good navigation / Excellent Customer Support

Cons: Reliability / Battery Life

Review: A $500 - $600 system w/ Car Kit and SD card.
Navigates as well or better than Magellin Never-Lost (built into some Hertz cars)

I really like the product, despite flaws.

Very good display, not quite as good as the Garmin portables for car use.

Very good customer support from Garmin. Got my first unit replaced after warranty period when I broke fragile external antenna connector.

But.. battery life is short, not a good GPS for hiking, biking. Units tend to reset due to static electricity. You do not lose data, but you will lose the current route and need to re-select destination.

If you are thinking about buying, lots of good info on this forum:

http://www.pdastreet.com/forums

User Rating: 8/10

Affordable Navigation System

Pros: Price, User-Friendly

Cons: Battery Life, Internal Memory

Review: I use the IQUE 3600 on a weekly basis, it's an essential tool in the line of work that I do. It's an expense you could definitely avoid if you intend to use it just for fun. I purchased the IQUE 3600 for $387 on Amazon.com on a sale. The same device cost $540 at Circuit city. I advice you to purchase online since it's much cheaper. The navigation system is quite accurate, it could misfire a specific address by few yards though (no bigi). I could confidently say that I managed to understand how to operate each single feature the device had to offer without the manual (user friendly). And my technical abilities are not much better than yours. I was aware of the short battery life issue prior to purchasing the device, however, I use it only in my vehicle so it's not a drawback for me. The screen has poor visibility during daylight especially sunny days, but the turn-by-turn voice command compensate for that. You will find it extremely difficult to acquire satellite reception in downtown areas where buildings are especially high and dense (Manhattan for instance). The device's internal memory is literally a joke (32MB), you will need at least 512MB if you are a heavy map user. I purchased 1GB for $30 on sale in Best Buy. If you do not use the device for a while and let the battery die you will lose your address book data, and voice command feature when you recharge and turn it back on. I could not understand why it does that (if you let your cell phone's battery die you don't lose data when you recharge and turn on do you). Make certain you synchronize frequently, that way if you happen to lose data you can recover it quickly. You will need a car kit don't fool yourself. I suggest the suction mount car kit (you don't mess with the dashboard - $55 approx). Overall, I am extremely satisfied since it really fits my needs. I hope this assists you in making a decision.

User Rating: 4/10

Surprisingly Unstable for a Palm Based Product

Pros: Cheaper than most DVD navigation systems, Palm Based PDA is versitle

Cons: Poor battery life, unreliable and crash prone.

Review: I purchased this product because I have been using Palm based PDAs for 7 years now and I was excited to see a navigation system available for a Palm based PDA. When I purchased the product I had read some reviews about the reliablity problems people had experienced but being a computersystem andministrator and therefore a professional computer nerd, I thought that I could solve any potential problems that arose, I was quite wrong. I found that the PDA did not deal well with being synchronized with already existing Palm desktops. Every time I loaded the PDA up with information it would crash each time I turned it on. The problem was it did not take on new programs well, if I only added the most basic Palm information, Date Book, To Do list etc., it was fine, but it did not like most prgrams I installed on it. Additionally, the DVD Navigation system itself was decidedly more inconveinent than DVD based ones since you had to load maps ahead of time. Being that I travel across the country quite frequently this system was quite inconvient, I found myself hooking it up to my laptop on the dashboard constantly and loading maps. Eventually I decided to return the product and I will try the Dell Axim next, it is a shame though, I prefer Palm but I think I may have better options with the Windows based machines.

User Rating: 9/10

A Great Mix of Technology

Pros: Accurate driving instructions, great graphics, huge database of businesses, stores, restaurants, and attractions

Cons: Battery life

Review: I don't know why so many people are complaining about the reliability or the reboot issues. I have had this device for over a year, using it nearly every day, and haven't had a problem other than an occasional reset (maybe once a month). I think that people who expect to use this biking and hiking are fooling themselves, you need a power source when using it. I think if you drop ANY PDA it will function poorly. If you're not willing or able to do updates to the maps and the software, and aren't willing or able to read the manuals, don't bother, you'll be another reader who gets upset because it doesn't do everything for you. But if you have the need to drive to new places by address every day, or are looking for a restaurant or store by name, you'll love this device. I haven't gotten lost once in over a year thanks to this! And lastly, I also haven't had to worry about being late, because the approximate arrival time feature lets you know if you are going to make it by the time you hope!
Kudos to Garmin, maybe next time they will add a GSM phone to the package and make it the perfect smart phone!

User Rating: 9/10

How can you live without this?!

Pros: It's the cheapest way to get GPS on the planet. This is a wonderful GPS and performs all the functions of a typical handheld, because it runs Palm OS, just like any other.

Cons: Battery life is a problem only if you don't purchase that necessary accesories. Garmin telephone service is the MODEL for inaccessable (next to MicroSoft, that is).

Review: I don't know how I lived without GPS before. I can't remember the last time I looked at a map. This little baby goes anywhere, in any car, yours, someone else's or a rental. With the Nav kit it is always being charged and I have it sitting in the charger while I'm at work. Use it for a while in your hand and the battery can practically be watched as it discharges. The reality is that I've RARELY had a case where one of the two chargers ISN,T close at hand, so its a non issue. In the two years I have had this unit, I have NEVER reached customer service in less than 20-30 minutes. They have been telling me for two years that they are hiring new people to handle the calls, but that is a lie.

User Rating: 5/10

BAD EXPERIENCE

Pros: Covered in detail in other reviews, and I agree with them all. Being able to attach a location to an appointment,m then have the device give me directions on how to get there are a bonus.

Cons: Product reliability - I am on 5th iQue3600! Although support from both the storfe at which I bought the device and Garmin have been excellent, I am sorely disappointed in the quality of the product. Previous devices wre exchanged due to extremely poor bat

Review:

User Rating: 2/10

it never works

Pros: small, PDA functions, easy to use

Cons: crashes frequently causing me to reload maps, sync cables are crap they break often (I've been through 4), and now my unit won't charge

Review:

User Rating: 10/10

GPS for everywhere... the best!

Pros: - All-in-one GPS package with powerful GPS functions. - SD Slot - Seamless integration with datebook, waypoints, restos, etc. - Fast processor - Gorgeous screen

Cons: - Short battery life, but more than tolerable.

Review:

User Rating: 6/10

An essential niche tool with no competition.

Pros: Only reason to still have a PDA. Readable screen, Great roadmaps City Select, topo maps with Maptech's Outdoor Navigator and Form Software with location using Pendragon Software.

Cons: Overdue for an update. Customer service great but you have to wait 3-6 days (email) or 45-60 minutes (on hold). Pitiful Battery life. A replaceable/external battery pack would help. Dashboard mount slides all over. Recharge 12 volt plug falls apart. Clip

Review:

User Rating: 7/10

Amazing what you can get for under $500

Pros: This is an AMAZING GPS that is completely portable and VERY inexpensive. I use it all the time. Just loaded up a map to take it on our Utah ski trip. I will put it in the rental car and I already have the condo in the unit as my waypoint. All I have t

Cons: My biggest concern is the absolutely under-manned help line. You almost NEVER can get through in less than 30 minutes on hold. I even wrote to the Chairman. He personally apologized to me in a letter, saying they were soon to staff-up. That was a year

Review:

User Rating: 4/10

Won't find Satellites

Pros: Nice display , easy navigation system when it works.

Cons: 6 months into use... GPS can't acquire/find satellites. Don't know what's wrong yet. Waiting to hear back from Garmin.

Review:

User Rating: 5/10

Amazing... when it works

Pros: I don't want to live without it when I am on the road. The navigation is excellent, saving me time and navigation frustration. Once you figure out how to use it, It gets you where you are going safely and easily. I even use it as my speedometer. The m

Cons: What a pain to set up on a computer that has already been using Palm in the past. After time with helpful Garmin tech support it still does not sync my addresses. Garmin acknowledged the problem, but did not fix it. I spent several hours setting up my

Review:

User Rating: 6/10

Awesome PDS/GPS but...

Pros: The unit is great value that combines both PDA and GPS. The maps included is pretty good and has good search functions.

Cons: Problem as stated by others is battery life, but I also have problem getting GPS signals when driving in wooded areas and in the city.

Review:

User Rating: 8/10

makes unfamiliar drives easy

Pros: Allows you to plug in an address and just drive without having to focus on street signs and markers.

Cons: Battery life is short.

Review:

User Rating: 5/10

Great unit for car nav. and trekking

Pros: Accuracy: Accurate GPS reception (given the fact that accuracy is location dependent due to satellites or additional positioning services). In the US, I got "meter" accuracy (thanks to WAAS). Very impressive walking with the unit, as I saw myself actually

Cons: Initial positioning: Takes an insanely long time (minutes to quarter of an hour). Battery life: Sucks. When using the ique, the battery lasts between one and two hours. Thus pretty bad for trekking. Since I mostly use this unit in a car of boat, this isn

Review:

User Rating: 8/10

Great idea brought to life!

Pros: Built in GPS, MP3, Voice Recorder.

Cons: Same as noted by everyone, poor battery life. Get the auto kit!

Review:

User Rating: 5/10

Great combo unit

Pros: Excellent navigation through voice and visual prompts. Maps are very up-to-date and event include the new roads in my area.

Cons: It map routing software, QueRoutes, doesn't allow for easy return back. While providing excellent directions and navigation getting you to your destination, it offers no easy way to reverse the routing and return back to your origin (your home).

Review:

User Rating: 8/10

Great GPS for the price

Pros: I did a lot of homework before I bought the Garmin IQue 3600. I was really just looking for a quality GPS for doing some hotshot courier jobs. Took about an hour to get all the software on the computer,and I am still learning the unit. But to get from poi

Cons: Need to get the car accessory kit that includes a charger and mount. Besides that I am very happy with the performance.

Review:

User Rating: 5/10

Constantly crashing

Pros: Good customer service.... Yet you need waite a long time... Seems to me a lot of callers

Cons: This prodocut Constantly Crashing on me... after 1 year It failed to Aquire Satellite after 1 year... Now I need send it back to factory, $150 charge for the fix....

Review:

User Rating: 9/10

Life is so much easier

Pros: We picked up the standard unit, added a SanDisk 512 MB Secure Digital (SD) Memory Card, and from http://shop.store.yahoo.com/g ilsson/gaiq36gpspda.html bought an external antenna ($19.49)and suction mount ($15.95). We also bought the auto navigation kit,

Cons: I would have liked to have made the screen a little brighter. there ere times when the bright sun washed out the map a bit. Also, there is no option for an external keyboard. We made use of the memos feature, documenting things along the way - found it fa

Review:

User Rating: 8/10

I will have to live with this thing..

Pros: Detailed maps, tough not for all of europe, but hopefully they are working at that at Garmin. Good screen, clever software (i.e turn by turn instructions combined with voice enhance roadsafety. Never to need maps while driving (unless in eastern europe)

Cons: Battery life is short, but you can't expect it to last either due to the GPS. If you want a big screen, it also consumes electricity. Unit is too sensitive to static electricity (had to do a soft reboot twice).

Review:

User Rating: 9/10

A life-saver, for some

Pros: As someone who suffers from paralyzing navigational deficiencies, this product is a godsend. I no longer get lost on my way to meetings (even among tall downtown buildings), and I can use the device to listen to mp3s instead of investing in a separate pl

Cons: Sure, the battery life is relatively short, but come on: the device is tracking its position using satellites in space while you listen to music and organize your business contacts! Mine stays on the cradle at least most of the day at work, and I never f

Review:

User Rating: 10/10

My wife can't live without it.

Pros: Upstanding GPS, my wife can't follow any directions, but with the iQue 3600 she can get around town and the state with ease without my help or assistance. The unit tells you where you are and where your going. Finding people in the PDA is very fast and so

Cons: Yes, the battery needs more juice, but do you really need it when you are going down the road using the car adapter/cradle. The unit hs had a few flaws and needed firmware uprading free through Garmins website. The upaded maps are pricey but well worth it

Review:

User Rating: 6/10

Maps are not right for country driving

Pros: The iQue 3600 unit works fine good for driving in city's.

Cons: The mapsource overlay maps are not trustworthey for country driving. Before buying this unit check out the map in remote areas. In the area that I live the map is about 1500 ft off from address site. Routes you on roads that are not driveable and also rou

Review:

User Rating: 1/10

MapQuest Downloads leave a lot to be desired

Pros: Good screen, good Palm One support

Cons: I was looking forward to a product like this and waited to buy it; have not purchased another PDA. My BIG dissappointment turns out to be that I have not been able to download any maps!! I bought the 1 gig card, downloaded the garmin patch for it. Their

Review:

User Rating: 7/10

Watch out if not in car

Pros: Went from Boston to San Diego with this GPS in an RV. The first 2 hours were almost deadly. If you use this for anything other that a car, don?t forget to set your preferences to any other larger vehicle. The GPS sent me down route 5 out of Hartford.

Cons: As seen with every other post, the battery needs a major redesign.

Review:

User Rating: 5/10

So Near Yet So Far

Pros: Good map coverage; however, some street names have been mispelled. Overall, despite its limitations and odd glitches it's a good device.

Cons: 1. Battery life is a turn-off. I could, at best, only get 1 hour continuous use. 2. Used it to show my friend who seemed to be interested but suddenly switched itself off, and would not start until I had to do a soft reset. There goes one potential custo

Review:

User Rating: 9/10

Small GPS to carry around

Pros: GPS is very nice and fast. Easy to use and easy to carry around. Never get lost again.

Cons: But the battery life not so great. Need to be plug in most of the time. i'll say last about 1 to 2 hour leaving it on without charge.

Review:

User Rating: 9/10

Great PDA Overall

Pros: Excellent possibilities and features. Easy to use setup. Great display.

Cons: Battery life is bad and relatively few applications are already on this system. You have to spend about $100 to get the apps to view your emails, word, excel docs, and play MP3's and view photos. Wish they would come with it.

Review:

User Rating: 6/10

Just for GPS

Pros: This works fine for a GPS travel unit, but only that.

Cons: Don?t buy this for a handheld, only for a GPS that can be continually hooked to a charger. Without a charger connected, you?ll be lucky to get an hour of battery life.

Review:

User Rating: 10/10

Used-every-single-day

Pros: -Learning- Download ebooks, to read anywhere, anytime. -Palm OS- Within the 1st month had over 200 memos, it is my memory now. -Directions- Just give me an address! Never have to listen to "just make a right after the gas station on the corner, there is a

Cons: A lot of poor ratings given because of the battery life. Yet I have used mine without being disappointed. Lower the brightness and use GPS wisely! Search for power accessories.

Review:

User Rating: 7/10

Really solid navogation topos, blue charts

Pros: mapping, navigation, car mount

Cons: Battery , expansion card loading info

Review:

User Rating: 1/10

Avoid this unit. Get a regular GPS

Pros: Nice looking display

Cons: So far I am on my second unit from Garmin, and it still does not work. The first would not hot sync or lock onto satellites. Now the second unit will not allow map data to be loaded. After two months, I still do not have a functional GPS. My prior dedi

Review:

User Rating: 7/10

great for traveler

Pros: software works out of box. screen large and very viewable in sun light. Battery issues have been corrected.

Cons: needs more internal memory. If you buy this and travel out of state or live in a large metro area a 512 Meg or 1GB card IS NEEDED TO LOAD THE DETAILED MAPS. Hard to get cases and other accessories, takes time on internet to build the right package for use

Review:

User Rating: 8/10

excellent merging of technology that addresses everyday usage

Pros: Beautiful screen. Detailed and very readable in sunlight. Great price considering that a stand-alone Sony Clie PDA with similar screen is almost the same price. Had mine replaced already although the problem was my fault. Great service turnaround time

Cons: get a car adapter or car kit for the battery and learn to use the reset button.

Review:

User Rating: 6/10

a door to door guys best friend

Pros: I am so happy with this product.It finds stuff micsft st. and trips wont. it will get you within 20 ft or so of any location. I make about 12 stops a day every day is different. so i never know where im going next. previously I had spent way too much time

Cons: You really need the car kit otherwise you cant hear the prompts too well, you can only load certain sections of maps without memory card. (i loaded about 2/3rds ohio no prob) not all that reliable in very rural areas. you cannot put in multiple stops and

Review:

User Rating: 7/10

What more can you ask

Pros: Does it have some flaws, yes. What product doesn't. I previously owned a Garmin V and it did its job, but the 3600 is like night and day. I love it, great improvement. It is so much faster, a breeze to use. Yes, the internal memory is a joke, but with fla

Cons: limited internal memory, battery. size.

Review:

User Rating: 8/10

Six months and counting!

Pros: I've been using mine for 6 months now and it's been great. No problems with reception. Usually very quick less than a minute in most cases. Faster than my brother-in-laws street pilot. Works great when flying into cities and fast reception even after 600

Cons: Blah, Blah, Blah... the battery. Get the car kit and you're okay

Review:

User Rating: 8/10

Great Product and Support

Pros: If you have another Garmin product it is very intuitive to use. Outperforms GPS only car units at 1/3 price. Great GPS system, Palm programs just icing on the cake. A 256k SD card will hold most of the US. Buy the auto kit and don't worry about the ba

Cons: Support is excellent. I intially had trouble with the MP3 players and Garmin overnighted another unit to me. Customer support line is one of the best I have encountered. Unit does occasionaly lock up and needs to be reset. Battery life could be better

Review:

User Rating: 9/10

great unit-bad battery!

Pros: Absolute pleasure to use. Big screen ,very fast.

Cons: Give us a better battery!!! Give us Topographic maps!! Especially for Southern Africa!!!

Review:

User Rating: 8/10

A must for Business Travelers!

Pros: Great convenience for frequent travelers. Great database in search directory - finds Starbucks! Excellent voice directions. It's a keeper! Buy 1GB of memory to limit map swapping.

Cons: Difficult to see smallish screen while driving, glare an issue. Tough to use stylus while driving - must pull over to change locations or preferences! Once you're set though, it's typically hands free. More complicated to use than built-in car units, but

Review:

User Rating: 10/10

Better than I thought possible

Pros: Everything works better than I thought possible

Cons: Get the Auto-Kit; the battery doesn't even begin to last long enough

Review:

User Rating: 6/10

Great GPS but it has support software is weak.

Pros: Battery life is NOT an issue the way I use it. Fast and accurate GPS. Fairly easy to use. Routes chosen are most often correct. Good job of recovery from taking wrong routes. Moving map works well

Cons: Documentation is very weak. Software is inconsistant. Sometimes North is up, sometime path is up, without ever changing anything. You must check the chosen route since some are not correct. It does not work with road construction or detours, but that

Review:

User Rating: 9/10

Easy to use, excellent features, but some cons

Pros: I love it! Have not gotten lost with it yet, good features like find restaurants and shops, great screen, fast, too many too mention. Cannot live without it

Cons: Short battery life. Satellite reception is improved with an external antenna, but not very good on its own.

Review:

User Rating: 7/10

Great for Those Always Needing to Find Unfamilar Addresses

Pros: I work as a Deputy Sheriff in a large county. I worked for ten years in one area then moved to another. I had no idea where anything was. I got around using my Thomas Guide, but the Garmin made it easy and fast. Inputing addresses is simple and fast. I

Cons: Of course you don't want to use this on trails. To fragile and low battery life. Get a car adapter. I'm looking for a screen protector that also reduces glare. That is just a want not a need.

Review:

User Rating: 9/10

Perfect Companion on the road!

Pros: Easy User Interface and comprehensive Que programs that are all what I need for a GPS. Now I can remove the GPS option from my next vehicle purchasing "must have list". I like the power of its PDA functions that allow me to not only enjoy GPS but also reg

Cons: people complains about battery life and yes it is pretty annoying needing to recharge iQue 3600 pretty often if you run on a battery. It does not bother me as I purchased car kit and travel kit that give me power most of time without worry about battery.

Review:

User Rating: 6/10

Ok for driving

Pros: Affordable price. Comes with detailed map. High screen resolution. Voice guildance.

Cons: Takes about 3 mins to catch the satellite signals. Off route recalculation sometimes does not happen automatically. If the battry drains, the voice files will get corrupted and need to be reinstalled. Can not check the routes other than from the current l

Review:

User Rating: 8/10

The best PDA combo device. (period)

Pros: This is a phenominal product. The screen is bright and clear. The GPS is dead nuts on. It is rather easy to get started and most importantly Garmin's technical support is awesome. I am not exaggerating. I called them three times. Each time the wait

Cons: The only one is short battery life, when using the GPS. Buy the auto navigation kit and you will be golden.

Review:

User Rating: 5/10

Great unit but expensive and lousy support

Pros: Excellent navigation software. Has the ability to switch to night mode (changing colors of the map to darker colors) when dusk falls. Excellent when using in the car so you won't loose your night vision during night driving. Pretty quick recalculating rou

Cons: * Expensive, at least in Europe. Pocket PC competitor costs about 60% of this unit. * Have to pay extra for car kit. * Have to pay extra for maps covering regions other than the one in which the unit was sold. * Lousy support. I purchased my IQue when I

Review:

User Rating: 4/10

you better not drop it

Pros: great gps as long as you plan on staying out of the woods. great if you have the car kit and the unit never leaves your car.

Cons: not ideal for camping or hiking or any other place which has a rugged enviroment. mine fell off of its cradle (3 inches) and would not even cut on so i had to take it back to exchange it. the second time the battery would not charge so i sent the unit bac

Review:

User Rating: 9/10

Exceeded all expectations!

Pros: Great package, simple to use, straight forward interface

Cons: The map software has too many codes to activate - frustrating process

Review:

User Rating: 1/10

Piece Of Crap!

Pros: Navigation Is Cool

Cons: Battery last only a few hours Hard to INSTALL SOFTWARE It took me 1 hour to speak to customer service. The Speaker is not loud enough to hear the navigation.

Review:

User Rating: 8/10

Never Lost or Late again!

Pros: Real simple and to the point. I love this unit, screen is great, all the features are wonderful (voice record, GPS, mp3 play, GPS application integration). I love it, this is my new sidekick that is constantly at my side wherever I go. I have never been l

Cons: Batter is short, but forme a non issue since I purchased the deluxe version with the two ac charger and car navigation kit.

Review:

User Rating: 7/10

Great product in general.

Pros: This is a great gps. I have used it for about 2 months. Working great. I can put away the paper maps now. Nice display and useful features.

Cons: Need better battery life, faster processing time and wireless connectivity. Hope the internal speaker will work when put on the Auto cradle without plugging into the 12v cigarette socket.

Review:

User Rating: 5/10

Has a way to go

Pros: Pretty, apparently solid construction, GPS integrates and works fairly well.

Cons: First of all, the manual is worthless. It doesn't even tell you where the power button is! Unfortunate if you happen to graze it when you first try to charge it for this first time. I had to find a review website to show me where the damn button is! W

Review:

User Rating: 8/10

VERY PROFESSIONAL

Pros: THIS UNIT IS GREAT IT HAD A FEW BUGS AT FIRST BUT WHEN I UPDATED THE SOFTWARE AT THE GARMAN WEB SITE IMPROVEMENTS HAVE BEEN MADE. I AM VERY HAPPY WITH THIS UNIT IT IS A GREAT DEVICE NEVER GET LOST. JUST PUT IN ADDRESS AND IT GETS YOU WHERE YOU WANT TO GO

Cons: HAS A FEW BUGS BUT TAKE THE TIME TO LEARN IT.

Review:

User Rating: 8/10

Amazing for the driver!

Pros: This product is pretty easy to use, despite what some say. Once you get used to how it works (which, if you read the manual takes very little time) it is a fantastic device. ABSOLUTELY get an SD card for this, as the maps themselves take quite a bit of ro

Cons: Battery life. If you don't have some type of car charger, forget using it for anything more than a trip to the local supermarket.

Review:

User Rating: 5/10

Great when its working

Pros: Good features, tracks well Screen is nice and has very good GPS system.

Cons: Extreemly difficult to use software. Must go online and download maps, requires codes, product numbers, customer codes, etc. 6 hours later and I still do not have the programs loaded. Be carefull in dry climates, I touched the on button and the unit took

Review:

User Rating: 1/10

DONOT WASTE MONEY

Pros: GREAT CONCEPT VERY DETAILED MAPS GREAT AUTO ROUTING

Cons: POOR EXECUTION GOOD, IF IT WORKS DOES GARMIN HAVE CUSTOMER SERVICE?

Review:

User Rating: 8/10

Great GPS and Maps

Pros: I have the Auto Navigation unit and 256M bytes of memory plus the leather case. I think you need all these things to make it useful. Reliable GPS get you to where you want to go. Portable and you can find your location in the comfort of indoor. Accurate m

Cons: I do not have problem with the battery life. However Garmin may charge $150 if we have to replace it. Garmin will charge the full price if we have to update the map

Review:

User Rating: 5/10

Follow up...it is broke!

Pros: Still very happy....so much that I bought another after I dropped mine. It shows heavy signs of wear in a short period. Unit #2 will be treated more delicately. Can't comment on the customer service. We'll have to see how they handle my dropped unit (

Cons:

Review:

User Rating: 7/10

great bit of kit

Pros: takes you right to the door

Cons: batt of base stucks software loading took 5 times to load but once on GREAT!! just wish 128 card was sold with it

Review:

User Rating: 9/10

I am in sales and I can't say enough about how th IQue has made my life so much more produvtive.

Pros: Quick recalcualtion of routes and a huge database of additional points of interest. ie places to eat, fuel up, atm's etc.

Cons: without the car unit the battery life is not very good. 2 to 3 hours tops.

Review:

User Rating: 10/10

Great Product! No SDIO

Pros: The iQue is great for mapping and keeping a address book. The best GPS ever.

Cons: NO SDIO, what was Garmin thinking!

Review:

User Rating: 8/10

Great Introduction Model Needs Improvements

Pros: Combines a GPS and the visual maps (topos) that I have been looking for in one unit. Has the high quality GPS performance of all Garmins and in a small package. I use it on field trips and it has performed flawlessly.

Cons: Battery life a joke. Audio volume is very poor. If you are using the unit in a vehicle you can't hear the directions, it requires an amplifer unit. Maps work great but the scale of the topos are to large, it needs 1:24000 capability in all areas. One of t

Review:

User Rating: 8/10

Does what it is supposed to, really well!

Pros: Take the naysayers' words with a grain of salt...Wonderful moving map program! Perfect when combined with a 256MB card and the car kit. I would not go with a smaller card. This size card allows about 1/4 of the country to be loaded (a guess). This dev

Cons: Battery life, but I turn down the backlight when using the battery which helps. Occasionally the unit freezes and some weird staticy noises come out of the speaker, requiring a soft reset. Some incompatibility with using the GPS for aviation moving maps

Review:

User Rating: 4/10

Digital map nightmare

Pros: The Palm system, nice li'l GPS antenna seems to pull pretty well; love the recorder; fantastic interface, and fantastic integration with other software, such as address book. The guts of the iQue are Tungsten T-3, including the most splendid, hi-res disp

Cons: So if I like it so much, why do I recommend NOT getting it? Simple: Garmin's airport-security-like policies lean on the side of you never getting to use what you paid for. In my case, their records reflected an earlier returned-unit serial number, so gue

Review:

User Rating: 6/10

Most Amazing PDA on Earth, but yeah, battery life is BAD

Pros: This product is one of the very best engineered products I've ever encountered. It is simple to use, logical, and 'just works'. As an engineer, I greatly appreciate the ergonomics, thought to use, and amazing array of features crammed in one little PDA.

Cons: We've all said it: Battery life is AWFUL!! (1 hour, brand new, out of the box w/o GPS on). Must Be Fixed!! But as a car based Nav system, it works ok. I am replacing a $2K nav system in my volvo (SUKS!) with this. Another kinda major complaint for me

Review:

User Rating: 7/10

Best/Most Useful Gadget I've ever had

Pros: The Garmin is the best personal productivity product I've ever owned. Let's be honest, the unit cost's $450-$500 but expect to spend $700-$800 because of the accessories you will need...these include, case (the flip cover is horrible), car mount (will ta

Cons: With the exception of the standard Palm software, mapping and GPS software the software that comes with the unit is non-existent. Mostly demos that expire. Also, the Intellisync lite software that comes with the unit worked fine until I upgraded to MS O

Review:

User Rating: 3/10

Features are great, when they work

Pros: Routing option very good, screen clear and detailed.

Cons: You must pay for updates, even if you just bought it!!! It resets on it's own from time to time. Power on button is very difficult to figure out, sometimes turns off the unit, sometimes turns off the screen, but unit still on. Can't narrow searches by cit

Review:

User Rating: 3/10

Memory way too limited for use as intended. Missing key Palm features. Erratic tech support.

Pros: Good screen

Cons: 1)Very limited memory. Loading half of the maps for the state of New Jersey filled all available memory making it useless for any meaningfull travel unless you buy an additional memory card. Garmin advertises 32 MB available memory, but it really only has

Review:

User Rating: 8/10

Excellent PDA/GPS

Pros: Excellent graphics, find capablilities, size and other features. Most things I buy end up doing less than what I expected. This one greatly exceeded my expectations. I have had 3 pda's and none of them were used after about a month. This one I feel na

Cons: Battery life. Yes this is a problem, however this machine is really a laptop computer with LCD Color display. How many laptops can get more than 2 hrs time out of it without recharging. Also, getting thru to tech support is a pain (35-45min wait time.)

Review:

User Rating: 8/10

Company thinks ahead

Pros: I am amazed at the responsiveness of Garmin as this is my first product from them. Not only is Customer Service Responsibe, but the new Release 3 of the software is already out and not only does it correct some minor annoyances, it actually ads new applic

Cons: Now if they can only figure out how to have a way to charge the battery while not near A/C, this thing would be perfect

Review:

User Rating: 6/10

Most portable complete GPS I've seen

Pros: As a GARMIN owner (streetpilotIII) i compared the two. The big factor for me is the units size. I can carry it without any cases, etc. Since i travel alot, it slips into my pocket or breifcase side. I do have to carry a holder for the road but there a

Cons: As with everyone else - battery life. You MUST get a car charger if going anywhere further than 30 minutes. AGain, there are aftermarket units available for much less than the Garmin one. Some glitches have happened with a "fatal error" message that re

Review:

User Rating: 7/10

It finds places better than the people who live there

Pros: Great GPS System

Cons: very poor battery life, fixed with auto navigation adapter, speakers poor on my device

Review:

User Rating: 7/10

Love the IQue It doesn't like me

Pros: Features and Options plus the GPS. Integration and synchronizing with Outlook

Cons: I am on my third unit due to static electricity.

Review:

User Rating: 7/10

GPS feature is awesome!

Pros: I'm an outside sales person so I love being able to just type an address into the gps unit. It allows me to get right to the front door without printing out a map from the internet. It makes planning my day so much easier.

Cons: I do not like how it just randomly shuts down and resets itself. Also when it resets some features like "wod pro" and the directional voice for the gps unit goes away until I hot sync the unit. I also don't like how the unit is not compatible with Windo

Review:

User Rating: 10/10

Amazing little guy

Pros: The GPS is outstanding. Trust Garmin to deliver the best satelite technology. A definate must for people who want to use this product on the go is the car cradle which includes a charger and external speaker for GPS announcements. If you can fork out t

Cons: None that I have found so far.

Review:

User Rating: 6/10

Has bugs but getting better

Pros: GARMIN is aware of the problems folks are having with the iQue and they are doing their best to work them out. Currently, all iQues are being exchanged, no questions asked. If you are having a problem, call the Customer Support line, get the RMA and sen

Cons: battery & apps, but it is to be expected, see above.

Review:

User Rating: 7/10

So you want a GPS for your car...

Pros: Easy to use for navagation Helpful and intuitive

Cons: Short battery life Needs the Auto navagation kit to work well in the car Limited but dedent software for non-GPS functions

Review:

User Rating: 9/10

not perfect but dam close

Pros: I bought my ique the 2nd day it came out. It?s everything I wanted big brilliant screen, PDA, GPS. Very easy to use, rerouting is very fast, The palm software and the GPS software are very well integrated, I don?t think there is another GPS that you can

Cons: First I?m going to get the obvious out of the way. Yes I do agree with everyone it does have a short battery life. Then if you wanted to have the entire U.S.A on your ique it will take up 1.5 gigabytes of memory and the 32MB they give you is not a lot es

Review:

User Rating: 9/10

Excellent product - brilliant display

Pros: Take a name from your address book and calculate a route to it. The battery life is actually good if you turn off the display. With the display off, the battery will last for 8 hours with the GPS running.

Cons: Great display - unfortunately, the back light saps the battery. With th back light on, the battery will last for about 1 1/2 hours.

Review:

User Rating: 4/10

Great GPS, subpar palm - From a Techie

Pros: GPS has some great features, excellent routing, I have enough maps for the entire north east coast on my 256mb SD card. Bottom line: The GPS works great.

Cons: Doesn't have left/right buttons like other palm products. I installed games, but I can't control them since there's no left/right buttons. - Battery life limited as expected. - Palm hasn't advanced to near the quality of the pocket pc os. My dell axim x

Review:

User Rating: 2/10

Constant crashing - totally unreliable

Pros: None

Cons: Always needs resetting, can't acquire sattelites so no GPS, very expensive for something that has so many bugs, cradle for hotsync fragile, horrible customer support (no return e-mail hour long wait for phone support)

Review:

User Rating: 8/10

Great Size

Pros: Old Grandpa sometimes forgets were he's going and this unit leads me almost everywhere now. It's a good as the "NeverLost" in Hertz cars, really better because I use Quicken and some of the other features as well...

Cons: I would like to see a inside antenna so I could mount the unit below the dash..

Review:

User Rating: 8/10

Customer support rocks!!

Pros: GPS functionality is as good as top tier stand alone units. The unit iteself has plenty of power. Love it. So far it does everything I want just perfect. Tech support is amazing. I had a defective docking unit and e-mailed garmin about it. They sent me a

Cons: poor bundled software, docking unit is a sub par design. At least the mating technique between the garmin and the docking unit is sub par. Needs one more memory slot,

Review:

User Rating: 6/10

You won't get far!

Pros: Great unit, good integration, Palm OS faster than Windows. Battery bad..

Cons: How can you sell the car kit as an option with such poor battery life. For this to be any use behind the wheel, you are forced to buy the car adapter.

Review:

User Rating: 1/10

Does exactly what is advertised!

Pros: Great display. GPS functions perfectly. Auto-route works better than I expected. Auto-nav kit is a must and works very well. Has been on the uneven dash of my Jeep Liberty for three weeks and hasn't moved a bit, even on one offroad ride. I haven't had

Cons: Battery life - buy the auto-nav kit! Memory - buy a 256 MB SD card. Mine holds full detailed maps of NC and all surrounding states with room left for apps, data, and MP3's.

Review:

User Rating: 8/10

A most impressive device!

Pros: A most impressive device! A great aid for any traveller. Helps you make the most use of your travel time. It's a map and guidance system plus a detailed yellow pages built-in. The Palm functions are great because all those addresses you already have o

Cons: An SD Memory card is an absolute must. The available memory available on the iQue is insufficient but for a few detailed maps. On our first road trip with the iQue, we had to reset it. Anyone familiar with a Palm has experienced this. The result was t

Review:

User Rating: 3/10

There are much better choices available

Pros: The screen is great

Cons: Mine bit the dust after 10 days. The attached antenna requires the PDA to either be placed inconveniently far from the driver, or for the driver or passenger holding the PDA to have extremely long arms to keep the device under the window rather than the r

Review:

User Rating: 8/10

Best toy I've ever bought

Pros: Please note: I'm not a professrional reviewer. Portable GPS/PDA that I can transfer from any car to the side walks. Excellent graphics and directional voice prompts. Perfect for sales reps. with large territories or anyone who loves to travels. Nice mp3

Cons: It's not a smart phone. Otherwise, it'll be the ultimate organizer/phone. Lacks back up battery port for extended use.

Review:

User Rating: 8/10

Works Great, high quality product

Pros: All-in-one functionality makes it quite a unique product. It would be an unbeatable consumer electronic device if it was voice communication capable. P.S Bought mine from West Marine - they know GPS and knew what they were talking! about

Cons: As others have said battery life is dismal! I recommend the nav kit which plugs into the car's cigarette lighter and has a built-in speaker. More software would have been nice eg., jpeg organizer. It would have been neat if it had a camera.

Review:

User Rating: 6/10

Unique Features, But Flawed PDA

Pros: The built-in GPS is fantastic. The screen is beautifully back-lit and has a sharp image. It's speedy, too. Has all the basics I need, but...

Cons: The iQue is short on apps. I had to add a whole lot more apps to make it more fun and useful, although it wasn't any serious money. Also, the battery needs some serious beefing up. It dies too quickly with the back light on, so you need to lug the charger

Review:

User Rating: 9/10

A great device

Pros: This thing just rocks, plain and simple. It's intigration on the Palm OS is better than I ever would have expected, given that this is Garmin's first run in the PDA market. Display is beautiful, GPS works better on the iQue than on My eTrex handheld! H

Cons: The high resolution and the GPS make battery life weak. Expensive, but you get what you pay for. Software bundle is for the minimalist (like me), but for those of you who want to add games, programs, and yes, an internet browser, you can download all of i

Review:

User Rating: 2/10

costly TOY

Pros: Simple gadget

Cons: Poor battery life Long time to recieve satellite connection Set up is difficult even for someone with experience with it

Review:

User Rating: 3/10

Just sent mine back, it is not user friendly.

Pros: Attractive product.

Cons: Manuals not user friendly, not descriptive of how to operate.

Review:

User Rating: 8/10

Excellent productivity tool for the road warrior.

Pros: Clear easy to read screen and detailed voice instructions. Its auto kit accessory makes using it on a rental car in strange cities a breeze.

Cons: Too many resets when you most need stability in your car. But I am sure that glitch will be fixed in a future software upgrade.

Review:

User Rating: 5/10

Never get lost again

Pros: Does what it says on the box

Cons: Battery life. If using in car 12v adapter is a must have

Review:

User Rating: 6/10

Great integration and decent speed

Pros: Palm 5 OS with half VGA screen and GPS integration are excellent. Speed is quite good, even when using data in the SD card. OS updates available free.

Cons: When taking it out of my belt case, I nearly always turn on the voice recorder unintentionally. Under-engineered power plug (mine broke internally), and short battery life.

Review:

User Rating: 4/10

Failed to acquire sats. after one week.

Pros: Garmin was very receptive to giving a refund on it and $300 of European map software in recognition that this thing is not ready for prime time.

Cons:

Review:

User Rating: 8/10

Really a great device

Pros: I travel to outdoor dog shows weekly and they tend to be really out in the toolies but the GPS has found every one for me in the two months I have had it. It routes MUCH BETTER than my Delorme USA map program. You would be foolish to spend the $800+ for a

Cons: Since I only use it in the car I don't have a battery problem at all. I wish though that the map software would be able to give me routes on the PC rather than only on the 3600.

Review:

User Rating: 3/10

FIRST MOVER--DISADVANTAGE

Pros: Nothing positive can be said about a product that fails to meet minimal expectatons of merchantability (battery life) If you buy this product you will only lenghten the time for a replacement model. Don't buy and if you have,send it back.

Cons: After one month I reluctantly returned my Garmin ique 3600. There are a few bugs such as occasional strange noises and the constant need for soft resets. But it is all about usability, and with a battery that only gives you 45 minutes of true GPS routin

Review:

User Rating: 4/10

It keeps crashing

Pros: a good GPS unit

Cons: The PDA crashed 6 time, since I bought it, ( I got it 6 days ago). It seems there are some system problems. Now I keep a push pin with me, so when the unit is frozen, I can use it to reset it :(

Review:

User Rating: 6/10

Great combination of technologies

Pros: Palm interface Good GPS integration Thorough documentation-- Others have said there is nothing on Palm applications, but on the startup disk there is a 130 page printable manual with all you need to know and more!

Cons: Battery Life slightly heavier than most

Review:

User Rating: 4/10

Avoid it like the plague. Too many bugs to work out! My 2nd unit going back and I'm buying a Palm.

Pros: Nifty gadget- GPS is a great feature, and I like the multimedia functions

Cons: Battery life is a JOKE. Not only will it not work for long, but once it's dead, all your data is wiped off the device. I recently went on a trip to NY and left the Ique OFF in my bag after fully charging it (8 hours) before I left. When I tried to turn

Review:

User Rating: 3/10

Needs work!

Pros: Great concept

Cons: Working on my second iQue and second Auto-nav kit. All sorts of software problems on 1st unit. Second unit hangs up while playing MP3s. 1st auto nav had a bad volume control.

Review:

User Rating: 9/10

Wonderful and lovely device!

Pros: Excellently integrated GPS system works very well. GPS is well integrated with Palm Address Book. Bright High Res Screen and crisp fonts. Built-in MP3 Player!

Cons: Picture viewer not included!

Review:

User Rating: 7/10

Great Product and you can bring it every where you go

Pros: Very good built-in GPS Palm PDA. You can bring it every where with you. High quality Map and Navigation.

Cons: the build-in antenna seems a little weak than other GPS units from Garmin. Also the units shuts off every few mins during the navigation. Don't if that is normal. and lastly the battery life is bad and I have to reset the unit to be able to turn the power

Review:

User Rating: 7/10

Good PDA but poor battery life

Pros: The PDA is very good, high quality except for battery. I think because GPS uses lots of battery when it is on. To solve that problem, there is website www.Seidioonline.com. They do have a full line accessories for Garmin iQue 3600. And their prices not to

Cons:

Review:

User Rating: 3/10

Expensive toy

Pros: Routing is nice, and the machine talks clearly and gets you there. It says, authoritatively, that my house is on the other side of the street, but - that's pretty close.

Cons: Those who say the battery life is terrible are being kind to Garmin. Those who say the display is nice have the backlight turned on and have even worse battery life! Without the backlight the display is awful, readable only in direct light and only from

Review:

User Rating: 8/10

Great PDA, needs a better battery

Pros: 1. The GPS is awesome. I don't know how I got along without it. 2. The iQue has a beautiful and big screen, which is good for viewing pictures and for the GPS maps. 3. OS 5.2.1 is great. I love the new virtual graffiti and the new customization features

Cons: 1. Very poor battery life, but I got the dashboard mount so I can charge on the go. I don't know how I would survive without it. 2. Still has lots of software glitches (it hangs up on me an average of 2 times per day and requires a soft reset), but they

Review:

User Rating: 6/10

Very Good GPS, Adequate PDA.

Pros: The GPS system is great, the database is very good. The screen resolution is great. Memory is better than previous PDA's.

Cons: Battery life is horrible! Very few programs. The included third party programs are not really included they are borrowed until you pay more money for them, isn't $500.00 plus enough for a decent software package? The system seems to crash a lot when u

Review:

User Rating: 7/10

A Fantastic Combination

Pros: GPS, MP3, voice recorder, and all of it in a PDA. Screen display is great, and I haven't had an issue with it that looking through the documentation hasn't resolved. You need to learn to use it properly, but once you do, it's a GREAT device. Expect to hav

Cons: Like everyone else says, the battery doesn't last long. But if you are in your car with it plugged in, it will charge while using the GPS

Review:

User Rating: 8/10

This is a great product which fits in your pocket and can navigate you anywhere or anytime.

Pros: Fast processor GPS built in Large display & lots more

Cons: Battery life Occasional resets

Review:

User Rating: 7/10

To many software bugs.

Pros: When it works it works good. It is a great unit.

Cons: Too many bugs at this time. Sent unit back . Will buy later next year when bugs get work out.

Review:

User Rating: 9/10

Incredible PDA

Pros: I finally got my hands on one of these PDA's and I have to say. WOW!!! The GPS works flawlessly. I have to say I was very skeptical in the beginning but now that I have tested it Garmin has definitely made good on this marriage of a PDA and GPS unit co

Cons: Now I have to buy my wife one.... :)

Review:

User Rating: 1/10

Toy GPS

Pros: The idea to blend a GPS in a PDA

Cons: If you need a serious GPS donīt waste your money with a toy. GPS features and reliability are just good enough to send the maid to the grocery store. PDA features are nothing but a joke. If you need stuff that works, buy an Ipaq from HP, itīs a real comp

Review:

User Rating: 7/10

Great concept

Pros: It works great, well beyond my imagination. Nice routing features

Cons: The installation process has some bugs and installing maps to computer is a painful process. poor battery life

Review:

User Rating: 10/10

Specs are Great - When Is Review?

Pros:

Cons:

Review: For everything except slipping into a shirt pocket, this seems to be the best speced OS5 unit on your list. When can we expect your review?

User Rating: 9/10

FINALLY!

Pros:

Cons:

Review: Whow Garmin - finally comes up with the obvious - PDA with GPS habe been possible a long time, but it's the Que technology, connecting a Palm address database with GPS mapping and navigation that should be the breakthrough which has been touted as the "The Sixth Utility" by Trimble of Sunnyvale 10 years ago.

User Rating: 10/10

Please review this!

Pros:

Cons:

Review: I went to the garmin site and saw this product. It looks the next great thing. Please review. I want to hear what you guys think.

Similar products

Keywords

20799434   |   010 00264 00   |   ique 3600   |   ique   |   arm920t   |  

About CNET Archive BETA

Welcome to the CNET Archive, a library of product reviews, user opinions, videos, specifications, and manufacturer descriptions for products no longer offered by the manufacturer or most retailers. Here you will find information on replacement parts and replacement ink cartridges. Read what others had to say about that used laptop you are considering buying. Take a trip down memory lane as you browse and reminisce about your favorite old video game or that first digital camera.

Garmin iQue 3600 specifications

  • General
  • Built-in devices Display , Antenna , Microphone , Touch screen , GPS , Speaker
  • Weight 5.7 oz
  • Included expansion base(s) Docking cradle
  • Packaged contents Protective cover
  • Vibrating Alert Yes
  • Operating System / Software
  • OS provided Palm OS 5.0
  • Software included Address Book , LinksPoint StarCaddy , Date Book , Electronic Mapping , PowerOne Personal , Track Log , To Do List , Automatic Route Generation , Turn-by-Turn Voice Guidance , MP3 Player , Expense , Trip Computer , GPS Clock , Palm Reader , DataViz Documents To Go , Calculator , Memo Pad , Vindigo , WorldMate
  • Operating system Microsoft Windows 98/ME , Microsoft Windows 2000 / NT4.0 , Microsoft Windows XP
  • Audio
  • Digital audio standards supported MP3
  • Audio input type Microphone
  • Audio output type Speaker(s)
  • Voice recording capability Yes
  • Display
  • Color support 16-bit (64K colors)
  • Max resolution 320 x 480
  • Expansion / Connectivity
  • Wireless connectivity IrDA
  • Total free slots 1.0
  • System Requirements for PC connection
  • Min RAM size 16.0 MB
  • Min hard drive space 20.0 MB
  • GPS
  • GPS System / GPS Navigation GPS receiver
  • GPS receiver 12 channel
  • SBAS WAAS
  • DGPS DGPS ready
  • Warranty
  • Service & support type 1 year warranty
advertisement
advertisement