- Average user rating: 3.5 stars out of 17 reviews Back to product review
- My rating: 0 stars
Full user review
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2.0 stars
"Poor investment; bad support"
Pros: Screen appearance, navigation like reg windows; programs similar to windows
Cons: Poor support; no solid warrantee repair; unreliable; expensive to add hardware and software; email problems
Summary: I have owned the Ipaq 5555 for a year. My review is far from positive. The unit has glitzy features but many disappointments. Battery life is not long enough for practical professional use. Handwriting recognition is about 90% at best and usually less. The unit has a slippery exterior that should be kept in a case; a poor engineering design , unless they want one to drop it.
What is most disappointing is the one year warrantee support from HP. I developed synching problems. HP support put me through a variety of time consuming phone support resets et al. Finally they agreed (reluctantly) to accept the unit for analysis. We sent it in. The J2 connector on the main board was cracked. Despite a lack of any signs or history of external abuse, they claimed the unit must have been dropped and sustained significant impact. They are not planning to honor the warrantee. I am the only one who uses this unit. HP does not honor their warrantee. I would not recommend purchasing this unit.
Other limitations are common to most PDAs. Slow compared to PCs, laptops, tablets. Poor screen size for internet.
For the price this is not worth it.
On the positive side the security features were valuable to me as a physician to protect confidential patient information. Otherwise it had little special to offer over units costing a fraction of the price.
Wireless internet was of little value due to the slowness of connecting and unreliability of auto connecting. Within my own home I could walk downstairs to use the PC to access and get internet info more expediently. The only time it helped was on the road, and that was limited. Email access from the PDA is not happening for me.
Many programs have to be purchased for PDA use that would be built in to most laptops and other PCs. Bluetooth devices are too pricey to be a good value.
I think PDAs are great for storing contact info and making notes, but should not be pushed into the realm of truer computing. They should be easily held and capable of sustaining 4 foot falls.
Again, I would specifically avoid the HP products because they are not honoring their warrantee, using flimsy evidence to shift the blame off their poor engineering of a handheld onto the user. Get a far less expensive Palm for basic contact and calendar use, a laptop or tablet for on the road computing and bypass these expensive and impractical Ipaqs.
Where to buy
HP iPaq Pocket PC H5555:
$21.95 - $399.00
| store | price | in stock? | rating |
|---|---|---|---|
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Amazon.com Marketplace
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$399.00 | Yes |
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Black Box Networks
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$21.95 | No |
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