- Average user rating: 3.0 stars out of 289 reviews Back to product review
- My rating: 0 stars
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3 out of 3 people found this review helpful
0.5 stars
"stay away, terrible support"
Summary: I purchased a m515, approximately 4 months after its purchase I was unable to hotsync anymore. Through my own work I was able to decipher that the problem was probably with the cradle and not my computer or the palm itself. When I contacted Palm, the first thing they wanted to do was sell me another warranty plan for about $45.00. After I said no thanks, they stated they would only help me if I paid them a $25.00 technical fee, and even then there was no guarantee they would be able solve my problem over the phone or at all. I find it very pathetic that an individual purchases a product and you can't even get help without paying more money if there is a problem with it. This will be the last palm I ever purchase.
Palm m515:
