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Palm Tungsten E2

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Full user review

  • 63 out of 74 people found this review helpful

    2.0 stars

    "Stick to the Tungsten E not the E2."

    by powelle1 on April 19, 2005

    Pros: Nice Screen. Updated program layout is nice as well.

    Cons: Its the T5 in disguise as the Tungsten E's offspring.

    Summary: OK

    Palm is no longer the leader in easy to use PDAs.

    I love my Tungsten E. Its simple. It does what I want it to do - keep me organized. I bought it after I returned the "paper weight" called the T5

    So I bought the E2 thinking it can only get better. Well, no. Its seems that they repackaged the T5 as the E2.

    I bought the E2 with the WiFi card that Palmone's website promotes as the best thing since sliced bread.

    I couldn't get the E2 to synchronize with my old Outlook info without doing some technological acrobatics. Deleting here and there and adding files here and there.

    I go to install the WiFi card and the installation software tells me its incompatible with the E2. Must I point out that Palmone's website specifically says that the card is compatible.

    Now I am popping antipsychotics to keep from flushing it down the toilet. I try to sync its new Bluetooth capability with my phone. I found out there are only a limited set of phones that can be easily connected. I proceed to manually connect the phone...the PDA will not recognize the phone either!

    Arrrrgh!

    Time spent = 7 hours trying to get it to sync,30 minutes fooling with the WiFi card, and 30 minutes fooling with the Bluetooth. This includes waiting time for outsourced tech support that was of absolutely no use.

    The only thing good to say is, the screen is brighter.

    Do not buy the Tungsten E2. Palm is no longer the leader in easy to use PDAs.

    Matter of fact I'm going out to buy another Tungsten E, just in case the one I have breaks.

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  • 5 replies to this review
  • reply by: anklebiter on November 26, 2006

    I have also had a Tungsten E, I have had it for four years and loved it. The on and off button broke so I decided to buy a new one and bought the Tungsten E2, it is the worst, I spent 5 hours trying to hotsync and none of the third party applications were compatable. It took me days on the phone. I am sending the E2 back whrere it came from!!!!! Not worth the stress!!!!!

  • reply by: kubasic on February 10, 2006

    I have owned my unit for less than 2 weeks and it has died a few times, now it's dead even after hours of recharge. I want to know if there's a recall for this product. I have found many online forums filled with people that are angry that they can't turn the device on. Many users have had the issue, including me, where the power button and a "special" reset will still not turn the product on. I paid $199 for what? I have a dead PalmOne, one that worked fine the first week. I'm going to try and exchange it in hopes the new one won't have the same issue. Don't buy the Tungsten E2 or any other Tungsten product! As far as I'm conserned there's no quality or pride in a company that puts out a product that behaves like this.

  • reply by: Megustan Salchichas on December 7, 2005

    The original Tungsten E came with the Real Networks RealPlayer. This made it work great as an mp3 player. I've been using mine for over a year as an mp3 player/organizer. However, the center 'down' button has problems and sometimes doesn't respond (have to press at 3000psi to get it to respond sometimes). I say test it out because if you expect one hand navigation, the sticking button is an annoyance. However, if they fixed that issue, this design is great.

  • reply by: lstaud on October 26, 2005

    Having read this review and others, I still have the unanswered question - why upgrade? I have a T1 that seems to do what I ask it to and very well at that. I would be interested in hearing from consumers who, like myself, had the same nagging question, but found an answer. Thanks.

  • reply by: jnelson95747 on August 13, 2005

    The wifi card is compatible, but you have to download the new drivers for the E2; it is newer than the card is.
    Who is your phone provider? If is a CDMA phone (Verizon, Sprint) it won't work. If you have a GSM/GPRS phone (T-Mobile, Cingular, or the former AT&T now Cingular) it will work, provided it has Bluetooth.
    And, no, the E2 is not the T5 repackaged, except that is has the same OS, bluetooth, and the same processor, only half as fast as the T5 version.
    Do your homework before you make a post on CNET telling the whole world that a really nice device is a "paperweight."

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