Entered CNET Catalog:
03/20/2004
SKU: T07-00512
Manufacturer: Microsoft Corp.
Manufacturer description
Microsoft CRM is a comprehensive solution that helps businesses increase sales success, provide superior customer service, accurately forecast sales, and analyze business performance. Accessible through both Microsoft Outlook and the Web, Microsoft CRM offers a flexible, scaleable architecture that integrates easily with Microsoft Office, Microsoft Business Solutions financial management applications, third-party applications, and a company's customer-facing Web site.
Automated processes free employees from time-consuming tasks and equip them with the tools and information they need to sell effectively and deliver consistent, efficient service. The first business application built on the Microsoft .NET Framework, Microsoft CRM also includes reporting tools for accurate forecasting while it streamlines the measurement of business activity and employee performance.
Microsoft CRM helps businesses effectively enhance and manage all key areas of customer service. Employees can create, assign, and manage customer service requests, from initial contact through resolution, as well as manage communications and other activities, easily.
MICROSOFT GOVERNMENT OPEN LICENSE
Microsoft Government Open License is a software volume licensing program designed to reduce the costs associated with acquiring, upgrading, maintaining, and managing software by providing simple and flexible pricing over a two-year period. This volume licensing option is available to eligible small- and medium-sized government entities, and is ideal for those who need to purchase smaller quantities of licenses and who need a simple and flexible model.
SOFTWARE ASSURANCE
Microsoft's Software Assurance gives you automatic access to new technology and provides productivity benefits, support, tools, and training to help deploy and use software efficiently.
With Software Assurance, you receive access to new versions of licensed software released during the term of your agreement to deploy at your own pace. New Version Rights simplifies the procurement process and shortens the business process cycle, allowing you to reduce the costs associated with acquiring new version releases and immediately take advantage of the latest technology.
About CNET Archive BETA
Welcome to the CNET Archive, a library of product reviews, user opinions, videos, specifications, and manufacturer descriptions for products no longer offered by the manufacturer or most retailers. Here you will find information on replacement parts and replacement ink cartridges. Read what others had to say about that used laptop you are considering buying. Take a trip down memory lane as you browse and reminisce about your favorite old video game or that first digital camera.
Microsoft Business Solutions CRM Sales Professional - software assurance specifications
- General
-
Category
Productivity application
-
Subcategory
Internet - messaging application
, Productivity - contact management
, Internet - e-commerce
-
License pricing
Government
, Volume
- Software
-
License Type
Software assurance
-
License Qty
1 user
-
License Pricing
Government
, Volume
-
Licensing Program
Microsoft Open License Program (MOLP)
- Service & Support
-
Service & Support
New releases update
-
Service & Support Details
New releases update - Full-term