Product description from manufacturer
Accessible from Microsoft Outlook and the Web, Microsoft CRM Sales helps sales people manage leads and opportunities, measure and forecast sales activity, efficiently track customer communications, and automate stages in the sales process - helping ensure a shorter cycle, higher close rates, and improved customer retention. Shorten the sales cycle and improve close rates with leads and opportunity management, customizable workflow rules for automated sales processes, quote creation, and order management. Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities. Microsoft CRM offers a centralized, customizable view of sales and support activity and customer history. Access full sales functionality online or offline with Microsoft Outlook, or work from any location using a Web browser. View, update, and share sales and customer service information across teams and departments. Integrate with Microsoft Office, Microsoft Business Solutions Financial Management and other business systems. Microsoft CRM is designed to meet your budget and support needs for mid-market businesses. MICROSOFT GOVERNMENT OPEN LICENSE Microsoft Government Open License is a software volume licensing program designed to reduce the costs associated with acquiring, upgrading, maintaining, and managing software by providing simple and flexible pricing over a two-year period. This volume licensing option is available to eligible small- and medium-sized government entities, and is ideal for those who need to purchase smaller quantities of licenses and who need a simple and flexible model.
