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Outlook 2002 CD-W9X/WME/W2K/NT (discontinued)

Outlook 2002 CD-W9X/WME/W2K/NT

Entered CNET Catalog: 09/05/2001

SKU: 543-01074

Manufacturer: Microsoft Corp.

Manufacturer description

MS Outlook 2002 makes working with e-mail, tasks, contacts, and appointments more intuitive without requiring users to learn new ways of accomplishing their tasks or spend time searching for the right tools. A variety of security enhancements have been included in Outlook version 2002 to help users feel more secure when working with e-mail. Setup and configuration have been made simpler with such enhancements as single-integrated e-mail mode, customization enhancements in the Custom Installation Wizard, and a simplified interface for setting up e-mail accounts. New features include AutoComplete Addressing: as a user enters an e-mail address, Outlook automatically recognizes it and completes the name based on previously sent e-mail to the recipient. Users can also now access e-mail from their Hotmail accounts (or other Internet mail providers) directly from within Outlook. Users with multiple e-mail accounts can choose on a per-message basis what account to use to send their message. With Word as the default e-mail editor, users can take advantage of the smart tags that are available in Word (including AutoCorrect, paste options, address, name, date, or customizable smart tags). Smart tags are context-sensitive buttons that give users the options and information they need at the time they need them. Users can now easily change between different mail formats on the fly and on a per-message basis. By giving users the option to switch between HTML, rich text, or plain text, they can more easily format their message so that the recipient can have the best viewing experience. Mailbox Cleanup allows users to view the size of their mailbox, search for files by size or by age, and then delete, move, or archive those files to clear up space. Exchange users can also automatically be notified when they are approaching their mailbox size limit and choose from the above options for cleaning up their mailbox. And Outlook can now automatically clean up plain text e-mail formatting that often contains extra line breaks that make the message difficult to read. Outlook automatically removes the extra line breaks (an option exists to turn this off as well) when a user opens an e-mail message, previews the message in the preview pane, or prints the message so that it is easier to read.

CNET editors' review

  • Editors' Choice: No
  • Reviewed on: 04/17/2001
Planning to use Outlook 2002 all by itself? Forget it. Although Office XP's e-mailer-cum-scheduler is a cornerstone of the suite--the one application you'll use every day, guaranteed--this app is no standalone superstar. There are cheaper e-mail clients (the clunky but free Eudora comes to mind) and better organizers, too (such as Lotus Organizer 6.0). But put the Microsoft e-mailer to work with the other apps in Office, and Outlook 2002 rocks. Sure, it doesn't boast a big list of enhancements over its predecessor, but if you're using Office XP, there's no excuse to use another e-mailer. Planning to use Outlook 2002 all by itself? Forget it. Although Office XP's e-mailer-cum-scheduler is a cornerstone of the suite--the one application you'll use every day, guaranteed--this app is no standalone superstar. There are cheaper e-mail clients (the clunky but free Eudora comes to mind) and better organizers, too (such as Lotus Organizer 6.0). But put the Microsoft e-mailer to work with the other apps in Office, and Outlook 2002 rocks. Sure, it doesn't boast a big list of enhancements over its predecessor, but if you're using Office XP, there's no excuse to use another e-mailer.

Integrated e-mailer
Outlook's setup is silky smooth. The client checks your system for existing e-mailers, then imports your Net connection info, folders, existing mail, and contacts from programs such as Outlook Express, Eudora, Netscape Mail, or earlier editions of Outlook itself. (You can also import contact info from organizers such as ACT and Lotus Organizer.) Not everything makes it over--message filters in Eudora won't translate--but you'll get most of what you need. And if you're on an Exchange server, it's even easier to set up; just enter your server name and username, and you're off to the races.

Outlook 2002 handles e-mail like a pro, in large part because it integrates mail, contacts, and scheduling. For example, you can send messages from your calendar and search for e-mail related to a specific event. What's more, Outlook snakes out into every other Office XP application, so you can use the more flexible Word as your message-writing tool to check spelling and grammar and route documents you send to others for review from within Word, Excel, PowerPoint, and other Office XP apps.

Poor PIM
Of course, Outlook retains its most valued e-mail skills: a sophisticated filtering system, integration with POP3, IMAP, Microsoft Exchange, and HTTP mail servers. It also has the familiar three-pane interface. However, trust this client with serious PIM chores, and you'll find it lacking. The program covers the basics. You can keep a calendar, add events and to-do items, schedule reminders, and jot down Post-it-like notes. But Outlook's PIM skills haven't improved. It still can't quickly record and retrieve random information not tagged to a particular person or task. And its project scheduling and tracking skills remain minimal; you can't set up subtasks within a larger task, for instance.

Are you free for lunch?
Outlook 2002 boasts much improved collaboration skills. For example, it now saves multiple group calendars, which is handy for keeping track of several workgroups. But its No. 1 collaboration attraction is its tricky Free/Busy Sharing. This intricate process publishes your schedule, either for free to a server that Microsoft runs or to your company's intranet or Internet server. Other Outlook 2002 users (this feature won't work with older versions) can then see whether you're booked or free for meetings or coffee breaks. You determine who can access your schedule, of course, and you let Outlook know how often to update the online information, which is automatically added to your group calendar.

Adequate add-ons
Beyond the business-end improvements, Outlook's other additions are just convenient--nothing flashy. Like its weaker cousin, Outlook Express, Outlook 2002 can now access Hotmail accounts and initiate an MSN Messenger chat session from within Outlook. A new e-mailbox cleanup tool identifies messages by age so that you can easily find and delete older messages. Another new feature automatically reformats plain-text e-mail to eliminate those weird line breaks that often occur, and you can use Outlook to display Web pages--a nifty substitute for opening yet another browser window--when you type a URL into the field below the toolbar.

Lock the door and throw away the key
Some changes, though, are sure to garner gripes. We're betting Outlook's new antivirus security tops most people's lists. To slam the door on viruses such as Melissa and I Love You, Outlook won't let you receive certain file formats, such as EXE (program files), BAT (batch files, a holdover from DOS), and HLP (help files), that it deems potential virus carriers. Outlook notifies you that you've been sent such an attachment, but you can't see it, open it, or save it to disk. We appreciate the security, but unless your company uses Microsoft Exchange Server, you can't modify this behavior, so if you use standalone Outlook, you're out of luck. Sure, Outlook's notoriously insecure, but this feels like overkill.

And don't forget: Outlook 2002, like all Office XP applications, won't run on Windows 95 machines.

By itself, using Outlook 2002 makes little sense. When tossed into the app mix that is Office XP, however, it more than carries its weight when it comes to e-mail. However, we wish Microsoft had spent more time bulking up its weak PIM.

Outlook 2002 not only handles e-mail and scheduling, it also works as a browser, eliminating the need for a separate Internet Explorer window.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74

User Rating: 2/10

Too Slow!!!!!!!

Pros: Great in a high speed connected environment

Cons: Pathetic performance if you connect over VPN's. Stay with outlook 2000.

Review:

User Rating: 3/10

slow, unintegrated

Pros: comes free with office better than nothing ok, if only using for once a day e-mail and simple address book keeping.

Cons: calender,e-mail and address books are not well integrated. Categories are very cumbersome and don't allow sorting or subcategories -- other than creating folders and , there is no easy way to oraganize, neither appts, mail or addresses. Address book has n

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User Rating: 1/10

Lacks Integration

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Review: I'm a dissatisfied Outlook user for over 5 years now. Often I was forced to use it since it was the default email client at work. You would be alarmed to know that Outlook has lots of compatibility and integration issues with other Microsoft products such as Outlook Express, Outlook 98 and so on. Everytime I went on a upgrade of the OS I faced serious issues in taking the Outlook data with me...especially if i wanted to consolidate data (email & contacts) between Outlook Express and Outlook. Perhaps there are workaround solutions but I can tell you that atleast it is not straight forward.Recently I started working on Notes and I feel much better.

User Rating: 7/10

The Only Integrated Groupware Choice that Makes $sense

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Review: Here's my perspective. As a simple POP-Mail client Outlook 2002 or even upcoming Outlook 2003 makes little sense. As a PIM purely speaking or as a CRM solution it probably doesn't make a lot of sense. But hands-down Outlook, for folks who need to connect people events and tasks just rocks. If you need to make those "six degrees of separation" come together there simply isn't another solution on the market. It is very difficult to find a client/server solution that has web capability, the ability to share calendars across an organization, share contacts, share tasks, delegate user access and connect all the bits and pieces together. You simply cannot connect emails with contacts with calendar events and tasks on any other application. It doesn't exist. Separate those elements out and you can find better solutions. If you have no desire to meet Jane at 2:00 p.m. with a presentation and oh, don't forget to bring the marketing paraphenalia and by the way make a reservation for lunch - or delegate that to someone else - then cool - use a simple solution like a Lotus product or a Groupwise product. Because those folks provide a weak calendar, weaker still "address book" and virtually no integration. Furthermore no groupware package I've seen tracks tasks, messaging and the like all in one. I also don't know of a solution that includes calendaring, contact management, task management and the like, that is fully sharable that offers dialing capability. And just find a solution that integrates document sharing - and tracks those documents and has all the other functionality. I don't understand whiners who use a product for the purpose for which it was NOT intended and then whine and gripe about it. Microsoft Outlook fills a niche that competitors have yet to even come close to. I whacked other vendors on the head so many times - CRM solution providers such as Goldmine and Poweronsoftware to provide even a quarter of Outlooks capability - but they just don't see it. And forget Lotus - all they see is database technology. They simply don't understand the need to combine events, people and tasks together - it boggles them - and they simply don't see the small business or individual or home user as even being involved. When are software providers going to grasp what Microsoft obviously sees with Outlook: people need to organize the people, events and tasks in their lives - whether at home or at work - whether on the road or in a standard office environment. The market seems so very clear to me - I'm just not sure what these folks are griping about when they say the don't like Outlook - when you take all of the product into account what direct competition is there? NONE There isn't one competitor in the marketplace that can touch Outlook. Competitors have some of the features, but they can't touch the intergation, they can't touch the tracking tools, they can't touch how Outlook links a contact with a calendar item with a task with documents and carries most of that information over to Palms and PDA's and makes it accessible via a client solution or via the web. When I see the level of information sharing and exchange in another solution I'll consider it - but I haven't - it's just not on the radar scope.

User Rating: 3/10

Sould MS tell me what I can see?

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Review: The auto-blocking is yet another sick Big brother Microsoft idea. Stupid Stupid. Stupid.

User Rating: 7/10

Much More Under the Hood

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Review: The software has an incredible amount of functionality under the hood...way under the hood. This is accessible via the Visual Basic interface. Perfect for experienced users who occasionally ponder writing their own programs for lack of a perfect fit between canned mass consumption programs and their rarified requirements.

User Rating: 2/10

EMAIL IS TERRIBLE!!

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Review: The only reason I got MS Outlook 2002 is because it came with my PDA (IPAQ) software. Since then, I have been disappointed with its calendar, it's address book (which duplicates entries for user with multiple emails...which one do I pick?) and THE FACT that when downloading internet email from the server it frequently generates BLANK EMAILS with no subject or content while effectively erasing that particular email! Are you kidding me? I won't even get into the attachment security issues...what gives Billy? Let me decide what the hell I want to open or send! On second thought, maybe if I'm stupid enough to continue using MS Outlook 2002 I deserve to lose my emails & the headache!

User Rating: 4/10

Not convinced

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Review: I've been developing applications on the Lotus platform since 1996 and always kept an eye on its self proclaimed competitor, the MS Exchange Server. I am still sceptical for several reasons. 1. MS does not offer a Linux version at all. Java support is absent. Everything runs only on MS Windows, the most recent release, at that. 2. Outlook clients distribute all sorts of email viruses so that you must install antivirus software along with an Exchange Server. 3. Application development is said to be very difficult. I haven't tried myself but I don't know anyone who did either. A number of customers are running Exchange Server and Domino Server side by side so that email is distributed by the former and custom applcations run on the latter. Inconvenient in a way. I wonder, is Microsoft serious about competing with Lotus or does it just want to milk Backoffice to raise money for its new .NET project?

User Rating: 6/10

Can not easily share data...

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Review: Outlook - what can you say it is the best except for one major claring flaw - you cannot share your data very easily or without major expense. The average home user of two or three networked computers would find the expense of Exchange Server ridiculous. Even if you opt for the only other third party server available you are still talking several hundered dollars Oh.. the days of Echo Pro.

User Rating: 4/10

Poor Planning

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Review: It seems that this was just thrown together and poorly planned in the MS basement trying to beat a deadline. There are so many things that are a mess within the program that others have already touched on that I don't need to rehash all of them. My biggest annoyance is that I can't get past the address book sharing obstacle. This is change three with as many versions of Outlook and I'm tired of having to "rewire" everything just because MS can't remember what people liked last go 'round. If you DON'T use MS for your mail server - you're dead in the water. Many 'features' of Outlook only work if you've also shelled out the extra bundle they want for a mail server and I think that's just slimey. You can't share your address book anymore - unless you've got THEIR mail server. You can't disable the security 'feature' of blocking attachments unless you have THEIR mail server. When you're trying to support a small business network and these people need to be completely retrained every time MS changes their whimsical ways of how things work (and, yeah, you're bullied into buying it because you HAVE to have XP for _this_ to work and then you HAVE to have Office XP for _that_ to work, etc.) you end up wasting not only the huge sum of dough on the software, but all that time wasted in tech support just within a 50 person office. Who has this kind of time? I'm now spending even MORE time trying to figure out a replacement program for our office to simply be able to share a darn address book. That's just stupid and now I have a headache.

User Rating: 1/10

Poor documentation and Icon setup

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Review: When I pay $120 for software from a huge company like Microsoft I expect professional documentation and a detailed user manual. Since the product is a standalone it should include the basics of the product not refer to previous version knowledge for details. Some examples of menus and screens should be included in the manual.

User Rating: 5/10

2000 version was great; 2002 is junk

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Review: I'm an enthusiastic user of Outlook 2000 (SR-1, IMO install) - it's a great PIM/email client. I was hoping for improved features in 2002, but was really disapointed. In 2002 attachments are not allowed and I cannot disable this security feature; other bugs and frustrations are included as well (see other reviews). Bottom Line: stay away from anything XP and also Office SR-2 (SR-2 also implements attachment problem).

User Rating: 5/10

A BIG!!! Step Backwards

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Review: I used to love Outlook, had it synced with my PDA and it was a great program. Upgraded to Office XP and had all sorts of problems with Outlook. I would periodically have to reinstall all my email account information (connect info, passwords, etc.). Then I upgrade to Windows XP and the problems got worse. Everytime I received an email with attachments it CRASHED the program. I am now using Incredimail - great program just miss the PIM features of Outlook. Microsoft took a BIG step backwards with this program. Plus there is little to no support for the home user without paying for it.

User Rating: 3/10

Email great; PIM is the biggest dog on the market!!!

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Review: OK. I gave in last month and bought Outlook because Daytimer had given up and gone out of business. I am both shocked and amazed that a product like Outlook could so dominate the market when it offers so much less. I did not grasp what other reviewers meant when they said Outlook is not very intuitive. I do now. When you own the operating system, keep competitors from being able to work as simply with your system, you can develop a dog and sell it as a thoroughbred race horse. What a shame Bill Gates!!!

User Rating: 5/10

rules does not work every time

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Review: when the message arrives the rule is not applied. if the rules are 'run now' they work??

User Rating: 3/10

E-mail addressing from Contacts is impractical.

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Review: I have over 600 names in my Outlook contacts file. Many have multiple e-mail and fax addresses. Getting the same name listed six times without the designation of (e-mial, e-mail2 etc.) makes to almost useless.

User Rating: 7/10

Worst Security Decision You'll Ever Make

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Review: The Good News: It's got loads of features. The Bad News: 90% of them are only useful to the virus writers who will ruin your data/computer/whole week/ability to do any actual work. Insurance companies actually charge businesses more if you use this product. My advice: use it only if you must, and can handle backing up every piece of work you do somewhere Microsoft "Outbreak", as IT departments call it, can't ever touch. But if you have any choice in the matter, use something else - ANYTHING ELSE - until Microsoft re-designs this program's security model from the ground up. Maybe in 1 or 2 years it'll be as safe as other programs. Mmmm, but it'll still cost several hundred percent more than them too, so I guess I'd still go with a free email program.

User Rating: 6/10

IS THERE NO ALTERNATIVE?

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Review: For God's sake you think this 900 pound gorilla could make a client that would allow me to synch my desktop and laptop. There are plenty other complaints I could mention, but that is the biggest one.

User Rating: 5/10

Too Much Security

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Review: I don't like Microsoft telling what attachments I am permitted and not permitted to receive. So far it's blocked two e-mail with website links and one with an Access database attachment. Guess I might have to look for an alternative!

User Rating: 6/10

To descriminate security

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Review: I use outlook to send attachmnents from work to home to work on. The range of attachments that goes through is far too little for my needs now. i have up graded to outlook 97 to avoid this!

User Rating: 3/10

Simply put... Don't waste your time

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Review: If this is any indication of the direction MS is taking, then now is time to abandon ship and find quality software. Can't believe MS is going to determine what type of attachments I can get. See ya MS, maybe you should focus your efforts on Windows.

User Rating: 4/10

Good overall-stays familiar

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Review: Better than past versions. Too much security. I dislike having to zip a file to attach it. As with all MS Office products, settings don't remain in place.

User Rating: 2/10

clueless on solid programming

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Review: I wouldn't be surprised at all one day to see the 'most secure outlook ever!' -- and it simply cannot read e-mail or anything of the sort. Sorry, my idea of security isn't simply turning features off.

User Rating: 9/10

Overall excellent program.

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Review: It takes a while to fully understand the complexity of the program but it's excellent in daily use. Shame about the strict Antivirus settings (attatchments).

User Rating: 2/10

So bad, it's hard to fathom.

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Review: I have now tried twice to make the switch from Outlook Express and Daytimer 2000 to Outlook. The stand alones are so much better, I can't do it. It's obvious that Express was created by a different team than Outlook. Express as an e-mail client blows Outlook away. Even the touted integration with Office doesn't overcome the serious drawbacks of this program. It needs a total re-write.

User Rating: 10/10

great all-around application

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Review: works great assigning tasks, checking email, organizing dates, contacts, and appointments, and a great powerful rules feature for organizing your email from the spam.

User Rating: 9/10

For email, there's nothing better...

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Review: I don't use a lot of collaboration features, so I can't comment on that, but for email and general calendaring, Outlook is unparalleled. There's nothing better than using Word to write email, especially if you use it a lot. Outlook never crashes, loses settings, or confuses the @#$@ out of you (like, say, Lotus Notes). The attachment security feature is GREAT; if you don't like it, turn it off. I've been using Outlook since it first came out in Office 97 and have yet to have any sort of virus. I'd gladly pay the exorbitant full price of Office XP just to use Outlook 2002 and Word 2002 together.

User Rating: 4/10

Trust me, I'm from Microsoft

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Review: The worst security in the industry warrants more than a little caution when handling your (potentially) sensitive correspondence.

User Rating: 4/10

Slow, buggy product

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Review: I was happy till I was using Outllok Express purely to check e-mail on my Hotmail and other POP accounts. Then I started receiving MSN announcement e-mails that Outlook Express provides just a beta level support for Hotmail and use of Outlook 2002 is recommended. I switched all my accounts to Outlook 2002. It proved to be worse than Outlook Express. Everyday when downloading my e-mail from Hotmail, the program loses the connection to the Hotmail server. Does not work on a dial-up connection when downloading large attachments from Hotmail accounts. Microsoft has acknowledged this as a bug, but no solutions till now. I am unable to view animated gif attachments, the gifs appear as stationary, without animation. I wish there was a way to go back to Outlook Express.

User Rating: 4/10

Coaster Material

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Review: I can't believe the restrictive programing that is applied here. If you would have fixed it right the first time, then we wouldn't have to put up with the restrictions. I was running out of AOL disks for coasters now I can use my Outloof disc.Thanks for thinking about us Bill. Spend less time running around with your wife saving the world and more time fixing your stupid ineficent software. Let them eat disks?

User Rating: 4/10

Unusable as an email program

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Review: If you enter a fax and email for a contact then Outlook displays two names in the SendNamesDialog Box making it impossible to know which name to choose and doubling your name list that you need to scroll through in that tiny box. This is "by design" according to Microsoft and their article Q305361 documents this silly feature. I can't imagine people really using this program for email - or how it does not get reported in magazine reviews of this product.

User Rating: 5/10

No more MS Mail support!

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Review: Like most Microsoft products, it's PRESUMES to know what you need and don't need. I support an office that uses Microsoft Mail for interoffice messages. Well guess what? Outlook 2000 supports MSMail, 2002 does not. No warning, no reason. They just don't. The Tech-heads at MS told me to "just move up to Exchange". Oh, just "move up" to Exchange like it doesn't cost a thing. Then just hire a consultant to set it up. I thorougly dislike this product. I wil do nothing but discourage any of my clients from using it.

User Rating: 4/10

Buggy, Swiss cheese security typical of Microsoft

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Review: Resource hog, MSN Messenger Integration...why? PST data files become huge very quickly. Overall, a looser!

User Rating: 7/10

State of the art e-mail user agent

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Review: It serves very well as an e-mail organizer. Even without paying attention it will help you manage the volume of messages. As a PIM it also works very well but there are features that can be improved. The handling of tasks and better integration with SharePoint is one of them.

User Rating: 5/10

Leaves a lot to be desired

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Review: I've used outlook since it came out and now use 2002 but it has a lot of holes. The pain of learing another application is high and too often you encounter other issues in those applications that become roadblocks: 1) Security has been mentioned by most so there is no need to beat a dead horse. 2) Moving from one system to aother is a royal pain, plan to spend HOURS/DAYS fixing issues. 3) Rules stink - easy to set up this it the great part but impossible to organize the rules or find the one that has triggered a situation. Also there is an unknown limit as to how may you can really have. Need ability to search/sort rules, e.g. what rule(s) apply to user BillSmith, etc. 3) As a contact manager it is the pits if you attempt to manage a lot of calls. I've had to revert to a spreadsheet to manage the calls. 4) No contact linking functions, e.g. I create a contact now I want to link him/her to a company, spouse, family members, etc or special events. If it is there it is well hidden. 5) No easy way to share/sync portions of outlook with other family members, e.g. address book. 6)No way to share/sync with another computer, e.g. my desktop & laptop, at least the address book! 7) It seems that MS has not really considered the serious user. 8) No ability to file things in multiple folders, e.g. I send an email to Bill about an issue. I may want to file it in the folder for Bill and the folder unique to the issue and possibly other folders. This would require that Outlook be a true relational product. 9) I could go on but I'm out of time

User Rating: 8/10

GReat Email Client + Dairy

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Review: excellent brings everything you need to keep up to date with daily routins

User Rating: 10/10

Attachment Security Kills it

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Review: I regularly need to send .exe files. Not all my recipients understand how or are prepared to save .xex file and change their etensions to .exe. Outlook has been fuined by this so called security update. Why not incorporate some form of virus scanner instead?

User Rating: 1/10

Sucks because of security

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Review: I was on Microsoft's side during their court trial not too long ago but now I don't really care what happens to them. I really hate the fact that they try to control how we use our software. What I mean by this is that they don't allow you to receive certain types of file attachments. We should have the right to choose for ourselves if we want to risk getting a virus or not. I work for a state agency who buys lots of Microsoft products. I do have a say in what gets purchased and I will definitly voice my opinion about this product, and not in a good way.

User Rating: 4/10

Security Control gone too far!

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Review: Preventing attachments from being display in your inbox is silly. At least allow the user to set their own security prefences. Stick to Outlok Express and Lotus for Organiser

User Rating: 7/10

TOO MUCH SECURITY

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Review: This program has always been my email handler of choice, and everything integrates smoothly with it, but the security feature stinks, it takes away my control, and I don't like it. Sincerely, Steve "now using Eudora" THIS ONE WAS A BOMB MICROSOFT.

User Rating: 6/10

Too much security

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Review: Maybe Microsoft should let the user choose how much of this security control he/she wants to use. You can't share the Cantacts/Address Book, you can't receive and open executables, etc., etc...

User Rating: 4/10

What is the deal?

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Review: I have learned to really wonder if Microsoft even cares what people want in software. Outlook 2002 has the possibilty to be a great PIM and they flub it all the way. Let us disable our own attachments Bill Gates. Are you so stupid that you haven't figured out that most of these morons that want to click on everything don't use Outlook but use Outlook Express? You are screwing me because of them. I use it because I work out of my home and used to enjoy the scheduling/e-mail combo features.Well guess what Billy boy, you may have to get a second job. I am switching my self and anyone else I can convince, to use Time and Chaos (Contact Manager) with their new e-mail program Express mail. They seem to care what we want. Get a clue Microsoft of face the fate of K-mart.

User Rating: 10/10

Excellent program for the savvy user

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Review: I use Office 97 and tried a trial version of Office XP. Fantastic upgrade Microsoft! But I don't want to spend the money! The upgrade price is ridiculous! However, I will purchase the stand alone version of Outlook 2002 to use with Office 97. Still, I'd like users to give some specifics on what's wrong with the stand alone version. No one gives specfics! Mostly, the reviews are whinny and ill-informed. And shame on the CNET review for panning the stand alone version without giving specific reasons either. (But hey, that's like complaining about Microsoft putting a security feature on Outlook without giving the user an obvious way to change it, isn't it?) In fact, you CAN change the security level in Outlook as one user clearly instructed. And I can tell you for a fact that it's a needed function. I have friends who are not computer savvy and I'm always having to "fix" their computers. They treat them like toys and they chat up and exchange email with total stangers constantly and then they complain when their computer gets a virus! They come whinning to me that their computer is broken like it's a hardware problem, duh! They are out there folks and they need someone to hold their hand. It's like I always tell them: "most computer problems are user problems." (For instance, if you thought security should be an option why didn't you go to Microsoft's Knowledge base and discover, like a savvy user, that it is). Yes some software features can be annoying and way too automated but savvy users know how to correct that.

User Rating: 1/10

Macintosh Rules!!! Microsoft Drools!!!

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Review: I have been using Microsoft software for years. After I found out about this Activation on Office XP & Windows XP I was disgusted!!! So, disgusted I sold my Windows PC and bought a Macintosh G4 Tower with Mac OS X installed. I have been using the Macintosh for 2 months now, and you couldn't pay me to go back to Windows! Long Live Macintosh!!! Down with Microsoft!!!

User Rating: 7/10

educate yourselves

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Review: you know I sat here for an hour reading all the posts on outlook 2002. I must say I had to laugh at the dozens of peoples lack of basic computer knowledge. i downloaded it installed it and run it no probs on windows 2000 pro. the features work seemsly. no bog down or crashes as others have stated. as far as the security goes have no clue what anyone is talking about including the reviewer i get .exe files bat file attachments no prob no warnings nothing. then again 20 years in computers will give you that knowhow educate yourself folks dont blame microsft for your own lack of knowledge.

User Rating: 4/10

lake of information

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Cons:

Review: -> No Full internet Header -> Too much memory is used -> Slow => An option to activate/desactivate function (that use memory and CPU process) would be welcome !

User Rating: 3/10

NOT MICROSOFT'S BEST

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Cons:

Review: I'm having the god awful most horrible time deleting this right now...i've caught several viruses trying to get in my computer with this email cient...what really bothers me is that i didn't even have to open the program to find this out (i never even use it).........i really can't believe i can't delete it even using Macaffee uninstaller....it shows it being uninstalled...but then i go to the folder and it's still there!! that is seriously messed up!!!

User Rating: 4/10

Security block = Useless email program

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Cons:

Review: How can they assume that you are a stupid child and prevent you from opening attachments. You'd have to be an idiot to open unknown .vbs stuff anyway, but .exe as well??? Well, this simply means I'm going to opt for another email program, period.

User Rating: 3/10

It whould have been a great PIM without the over-protective email attachment security.

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Cons:

Review: I really hate the email attachment security. User should be able to change this setting. Anyone know how to change the level 1 attachment.

User Rating: 4/10

Security shmecurity

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Cons:

Review: I have a client who tried to send me an ACCESS file. A MICROSOFT ACCESS file. If I cannot open this file, I can not make money to pay for overpriced microsoft products. This is the single worst decision by microsoft since BOB!

User Rating: 5/10

Wake-up Microsoft

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Cons:

Review: No NetFolders (Monopoly abuse). Few worthwhile feature additions. Slow. Stupid bugs. Unbelievable search for simple email option/settings. What is there to like about this latest edition? Stick with 2000 or Outlook Express.

User Rating: 2/10

I lost my address book

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Cons:

Review: My Outlook 2002 is part of Office XP. I have been using it for 2 month and have a fair sized address book. I then decided to make a shortcut on the desktop. Up cames an Outlook 2002 Wizard which asks if I want to to something to my files (I forget the exact wording). Not wanting to lose anything, I say no. And what? The contacts are gone. The file is in the disc but Outlook 2002 doesn't recognize it? What a piece of junk! And of course no help from Microsoft.

User Rating: 4/10

Too slow

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Cons:

Review: I am running 1.33 athlon + 256 MB memory, and still some of the functions in this program take too long to load. Definately not as tight programming as the other members of the XP suite.

User Rating: 6/10

Another Useless Upgrade!!!!!!!!

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Cons:

Review: In addition to loosing dropping the NetFolder functionality as mentioned by the comments above, Microsoft has also dropped the plug-in for CCMail and Microsoft Mail. Undoubtedly another reason to force small businesses to upgrade to MS Exchange as well.

User Rating: 8/10

Disable the security

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Cons:

Review: You may disable the Level 1 protection function by using the Windows REGEDIT. In fact, it is so simple. Microsoft's website has the details. The only thing I don't like is that I still need to save the attachment before opening it.

User Rating: 7/10

Let ME choose what attachments I get.

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Cons:

Review: I really like the new Outlook (been using Netscape mail for years) but it is totally unacceptable that you cannot choose what attachments you receive. And the embarassment of trying to explain this to people, and why they need to zip stuff up and re-send it to you was too much for me. I uninstalled Outlook and went back to Netscape. No email viruses for me...

User Rating: 6/10

Security has got to go.

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Cons:

Review: I receive a lot of attachments everyday as a part of my job. I don't want big brother software getting in the way and making decisions for me. I'm going back to 2000 so that I can make the decisions about what attachments that I can receive and use.

User Rating: 4/10

Security and search stink!

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Cons:

Review: There is an add-in which 'helps' overcome the security issues - but it is apin just like the whole of Outlook.

User Rating: 1/10

JUNK.JUNK.JUNK------JUNK

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Cons:

Review: Crashed my computer lost all my email will not let go back outlook 2000 with out formating DO NOT BUY THIS PROGRAM it should not ever bee out there out look 97 was better than in one

User Rating: 10/10

Best e-mail client

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Review: Outlook is the best mail client I have ever used. It has all the features I need to do my daily jobs.

User Rating: 6/10

Modest improvement

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Cons:

Review: Having used all the previous versions of Outlook, it's become a habit. I don't use many sophisticated features. It's appealing to get Hotmail as well as a couple POP mail accounts all in one place. The patch associated with Small Business Edition fixes the crashes that I experienced for 2 weeks, and it's been stable since then. It is, however, frustrating that the auto-complete for addresses forces you to select between the SMTP email and the fax number every time you address. MS says that they might provide an option someday, but for now just a workaround that's impractical in most cases.

User Rating: 5/10

Powerful but demanding

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Cons:

Review: Great integration with the Office XP suite, better than average set of features. Demands a lot of the user, however. Most of the complaints stated in this page fix can be fixed, if you know how. For instance, you can reclaim control over attachment security by downloading a patch from Slipstick (http://www.slipstick.com/outlook/esecup/getexe.htm). Get it if you have the whole XP suite.

User Rating: 9/10

Excellent E-mail program!!

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Cons:

Review: This program is mainly for people that have used the previous versions of Microsoft Outlook. You could learn it if you want, but it may be a little difficult

User Rating: 3/10

Sucks beyond imagination

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Cons:

Review: I like the rest of Office XP, but loathe the new Outlook so much that I uninstalled it and went back to Outlook 2000. The new Outlook is greedy, buggy and unstable (I had to run Office repair at least a dozen times before I gave up on it altogether), constantly locking up, constantly asking to send problem reports to Microsoft, all the while providing me with nothing tangible that wasn't already in Outlook 2000. I have read one horror story after another about Outlook XP on Usenet, so I'm far from alone. Simply put, this program was rushed out the door before it was ready, no doubt in an effort to prop up Microsoft's quarterly earnings report. Now I see that the boys in Redmond are putting the same kind of rush on Windows XP. I think I'll stick with Windows 2000 for awhile, and short a few shares of Microsoft while I'm at it...

User Rating: 7/10

Good.... But get XP first

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Cons:

Review: Good prog. much easier to use but buy office and don't use it as stand-alone cause then u can use "speech recog." and that's how I read/send my emails. Well, I'm sure that lots of people don't like it cause it's memory hungry... u have to upgrade on memory, first.

User Rating: 9/10

Slower and bulky, too many security rules

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Cons:

Review: I noticed that outlook 2002 is SIGNIFICANTLY slower than 2000. Especially since I have multiple email accounts to check. Instead of checking one at a time, 2002 defaults to checking all accounts at the same time! Clogging itself up! Also, security does suck. Including attachments. And when mail merging to email, outlook 2002 request that you CONFIRM every single email to be sent. So if you are mailing 100 invoices, you have to say OK 100 times manually, each taking a few seconds. Outlook 2000 could do all 100 in about a minute.

User Rating: 5/10

Incredibly lackluster after all this time

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Cons:

Review: When is Microsoft going to fix this thing? I can think of better features and functions. I've been hoping for a better version for 5 years. I am finally giving up. So much for MS being an "innovator". I have been a MS fan, but I am beginning to think they don't care anymore. Word XP is a nice upgrade, but Outlook XP is totally lame like all its predecessors.

User Rating: 1/10

Loser Program

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Cons:

Review: Let me count the problems...IT controls what file attachments you will receive. IT won't let you send someone an HTML page. IT thrashes for 20 minutes doing who-knows-what on your hard drive...while you wait...and wait...and wait...for your email to arrive. IT doesn't let you preview photos in the preview pane. IT is one of the worst programs ever to come out of Microsoft. "XP" means "Extra Poor" in this case.

User Rating: 8/10

No one likes change

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Cons:

Review: As soon as I learned 2000, they change to XP. Granted I didn't need to change, but as a network administrator, I needed to be ahead of my clients. It is easier, I think, to connect to my Exchange Server. I will agree with the previous review "The Security STINKS." Certain attachments are blocked however, that can be overcome by asking the sender to rename the file without and extention, Zip the file, or lower the security level. Overall, this is a good product when part of the XP Office Suite.

User Rating: 6/10

Attachment security sucks!!!!!!!!

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Cons:

Review: there is a long list of file extentions that you can't even recieve with outlook now. This is totally retarded. They could make it a default setting but allow you to disable it.... But, of course not Micro$uck.

User Rating: 8/10

Problem Problem Problem

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Cons:

Review: I purchased the whole office xp suite, the program itself works fine but the only noticeable problem and a really big one is with outlook 2002...when someone sends me an email from an internet email accout, i.e. hotmail, yahoo, usa.net, etc.., all i receive is who sent the message...no subject or no message body...also when people send attachments i get no file name or anything...it just says the size of the file...if anyone knows how to fix the internet email receiving part please help me out...because most of the people that send me emails have internet email accounts and i have no way of reading what they said once they are downloaded to my computer from my email server

User Rating: 4/10

Outlook has made few improvements.

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Cons:

Review: Outlook 97, Outlook 98, Outlook 2000, and now Outlook 2002. Resource booking is a drag, the layout is random, and replying on top of the message still makes no sense.

User Rating: 7/10

NO FREE SUPPORT

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Cons:

Review: I purchased Outlook XP as a stand alone program rather than purchasing the entire Office XP suite. I ran into a problem after the install and was told by Microsoft that there was NO FREE TELEPHONE TECH SUPPORT since I bought the stand alone product. I spent about $100.00 for the program and they wanted me to spend an additional $35.00 to get the thing up and running. Bad Microsoft!!

User Rating: 8/10

The Security STINKS!

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Cons:

Review: I like outlook. 2002 is pretty good...the one thing I HATE about it, is the darn attachment security feature. This is rediculous. I have now added a second email program just to forward myself attachments that I can't open in Outlook. MICROSOFT: ADD A FEATURE THAT LETS ME (THE ONE WHO BOUGHT THE PRODUCT) CHOOSE WHETHER OR NOT I WANT TO OPEN ATTACHMENTS. I tell you what, the cnet review was dead on. I would have given this product a 5 though just because of the attachment feature. Also, DO NOT buy this as a stand alone product...again, agreeing with cNet, you'd be a fool if you did. Good luck Microsoft...you'll loose people over this version, I guarantee it.

About CNET Archive BETA

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Outlook 2002 CD-W9X/WME/W2K/NT specifications

  • General
  • Subcategory Internet - e-mail / FTP / fax , Productivity - contact management
  • Language(s) English
  • License pricing Standard
  • Localization English
  • Software
  • License Type Complete package
  • License Qty 1 user
  • License Pricing Standard
  • Platform Windows
  • Min Supported Color Depth 8-bit (256 colors)
  • Distribution Media CD-ROM
  • Package Type Retail
  • System Requirements
  • OS Required Microsoft Windows Millennium Edition , Microsoft Windows 2000 Professional , Microsoft Windows 98 , Microsoft Windows 98 Second Edition , Microsoft Windows NT 4.0 SP6
  • Min Processor Type Intel Pentium - 133.0 MHz
  • Min RAM Size 72.0 MB
  • Peripheral / Interface Devices CD-ROM , SVGA monitor , Mouse or compatible device
  • System Requirements Details Microsoft Windows Millennium Edition - RAM 40.0 MB , Microsoft Windows 2000 Professional - RAM 32.0 MB , Microsoft Windows 98 Second Edition - RAM 40.0 MB , Microsoft Windows 98 - RAM 72.0 MB , Microsoft Windows NT 4.0 SP6 - RAM 32.0 MB
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