Pros Did it job acceptably until it died on me.
Cons Several firmware problems. I had to use the old firmware because the new one caused more problems than the old one. The phone often threw a message that I should upgrade to the newer firmware and it was impossible to disable this continuous warning.
Summary After 2 months of use the base simply stopped working. It does not seem to be repairable, nothing helped it (and I did quite a research believe me) and since I live in Europe it is too expensive to send it back. So the money is gone.
This problem seems widespread, found a lot of people who experienced it. They were luckier to be able to send it back.
Pros landline/skype conference
Cons Unable to dial extensions
Summary Hi...time after time in reading reviews of these skype phones whether they be dedicated or as in this case a combo landline/skype model, I see reviews skipping over what I consider one of the most important features that they LACK - the ability to dial extensions. The GE 28310EE1 does not appear to be able to dial extensions once you connect to your destination.
Who would purchase a phone or use a phone service, no matter what the cost, that could not complete a call to one's bank, to a business, etc.? I mean think about it, how many times a day do you end up calling a place that has a menu and endless number of submenus requesting that you enter in a number, series of numbers or spell out something? At least once or twice right? Even your doctor's office probable has a cue you have to navigate through.
It seems like the people reviewing these phones use them to just call their grandmothers and girlfriends? Lets get serious. I'm sure most people don't want just another internet chat toy, they want something that can perform at least with the capabilities of a cheap $5 Walmart phone, especially if the phone like this GE is going to cost 40 times as much.
At this point the GE 28310EE1 is good for calling your grandmother and girlfriend, but would you take it seriously as a tool for business or plain everyday calling? No.
Pros Caller ID for SkypeIN and Landline, DTMF does work with new firmware, good battery life, DECT 6, nice loud ringtone, call volume is loud enough
Cons Expensive, could be built a bit more sturdy,
Summary The GE28310EE1 is the best of the current gen Skype phones in terms of functionality. The Phillips one looks prettier.
1. Does indeed work with DTMF extensions. With the new v224 firmware, when you press a button, the correct tone is sent across.
2. Caller ID shows up correctly with incoming SkypeIN and Landline calls that match the stored contacts
Currently the other phones on the market do not do these 2 things properly. This phone didn't have DTMF until the newest firmware update.
The phone, however, is not perfect. It feels a little brittle. You definitely do not want to drop this thing. I did, and one of the softkey buttons fell off. GE replaced it for me though.
It's also expensive. At $180, it's a hefty investment, but I still feel a hell of a lot cheaper than Vonage. (Unlimited SkypeIN + SkypeOUT to USA and Canada is like $60 a year, aka $5 a month)
I definitely recommend this phone to all skype users who have skypeout and in. I'm pretty sure new models are coming out for 2008, but there's been no news about anything yet. This is by far the best skype phone on the market today.
Pros Have not used the product
Cons Make sure the service is from GE and not from Thompson.
Summary Want to make a comment about the customer service. Please note that many of the GE phones are supported by Thompson Phone services and not by GE. Once you buy the product and go to Thompson for service, they will treat you in the worst possible way. Do not fall for the GE brand name, it might not be the actual GE. I have not received a service request completed from Thompson for the last 6 months and still waiting. Be careful.
Pros I use Skype as my 100 percent phone line and this phone doesn't require the pc to be on 24/7.
Cons Not a great choice of ringtones, but they will do!
Summary I have used this phone now for about a year. Bought it new from Ebay for 130.00. I am now looking to buy the additional handsets. The sound quality is good. Batteries stay charged. It is an ugly phone but it works so I can't complain too much!