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- Average user rating: 3.0 stars out of 8 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
1.5 stars
"New company, weak product, no support."
Pros: It's a good idea.
Cons: It ceases to work and there is no recourse.
Summary: I don't want to just repeat what others have said, but my experience with this product was not satisfactory. After six months the USB reader stopped working, and soon after the CD player stopped recognizing CD's.
The only contact information I have is the customer service number in the manual, and the company never answers even during business hours. I tried their registration site:
http://www.myisymphony.com/register
and no browser on any platform (Windows, Linux, Mac) can open the page. It seems to me the company has recently gone under.
If you buy this product, you may get a good one like some of the other review writers expressed, but there's no telling how long it will last.
- 1 reply to this review
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Dear Sir/Madam, We are very concerned to read about your poor experience with our product and customer service. We stand behind the quality of every product that we make and strive to offer great customer service. It seems you have not received the kind of service that you should expect and we would be more than happy to rectify the situation for you. Please contact me directly at th@myisymphony.com with your details and I will make sure that things are put right. Thanks, Thomas - iSymphony Customer Service
Where to buy
iSymphony M1 Micro Music System with Built-in Universal Dock for iPod:
$59.99
| store | price | in stock? | rating |
|---|---|---|---|
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eCOST.com
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$59.99 |
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