- Average user rating: 3.0 stars out of 8 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 2 people found this review helpful
1.0 stars
"iPod and CD function broke after 6 months."
Pros: Small, Cheap, Easy to Use
Cons: iPod and CD function broke after 6 months.
Summary: I loved the device at first but after 6 months the iPod function broke. I could charge the iPod but it would not play through the speakers. Shortly afterwards the CD part stopped working. The company will not pay for labor to fix and requires you to send the entire system back and wait 6-9 weeks to get it back... the system is a waste of money.
- 1 reply to this review
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Dear nycgirl2007, We are very concerned to read about your poor experience with our product and customer service. We stand behind the quality of every product that we make and strive to offer great customer service. It seems you have not received the kind of service that you should expect and we would be more than happy to rectify the situation for you. Please contact me directly at th@myisymphony.com with your details and I will make sure that things are put right. Thanks, Thomas - iSymphony Customer Service
