- Average user rating: 3.0 stars out of 5 reviews Back to product review
- My rating: 0 stars
Full user review
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0.5 stars
"Impressive on paper, not so much in reality."
Pros: Good battery life (although it is not as advertised - it's closer to 40)
Can be used as a jump drive (no need for iTunes or proprietary software)
Works on any OS
Good sound, excellent bassCons: Poor build quality
Summary: This would be a great MP3 player if it did what they said it did. It doesn't.
Atrocious customer service
Crashes regularly
Does not properly compile all the songs on the list
Glitchy as hell
Controls do not always work properly
The battery life is nowhere near 60 hours. When you try to play an album the I iAudio 7 often loses the album or divides one album into 5 or 6 sections. The player crashes regularly. After you charge it or change the contents it takes a ridiculously long time to boot up. It does not register everything you add to it and messes up how things are supposed to be organized (not joking: I had the same artist listed 20 times with the exact same spelling of the name- every other player I tried this on did not have this problem).
The firmware is just plan buggy and the player itself is of very poor quality. All of the physical buttons on mine stopped working after 6 or 7 months. When I complained to Cowon they told me to send it in. After 2 months they finally got back to me and claimed that I had tried to alter the player and would not cover what was clearly a manufacturing defect. I had to argue with them for a week before they would agree to do a damn thing and they only fixed part of the problem.
I've had quite a few MP3 players and I've never ever had any problems like the ones I've had with this thing. I will never buy any Cowon products ever again. This was an awful experience for me.
The reason for the positive reviews are likely because people reviewed this shortly after buying it. After a couple of months I started having all sorts of problems with this shoddy player.
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