"Absolutely terrible service."0.5 starson by sswanke
Pros: Couldn't find any.
Cons: My player broke just after the warranty. Cowon charged me $55 to replace an internal electronic part. A little while later the same part broke again. Cowon told me they discontinued that part because it was faulty. My unit is now worthless.
Summary: Don't buy anything from a company that doesn't support its products.