- Average user rating: 3.5 stars out of 44 reviews Back to product review
- My rating: 0 stars
Full user review
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11 out of 13 people found this review helpful
1.0 stars
"Great player ruined by poor battery life"
Pros: Great all round device
Cons: Poor battery life
Summary: This player isn't really a 2 rating. It's a great player but I am so disappointed by the battery issue.
The problem is this: When you shut down the player it still uses battery. If you use the player for say 3 hours every day over three days (say 10 hours listening) it is out of battery and needs to be recharged. A long way off the 25hrs quoted. You get 25hrs if you listen coninuously but not if you "Shut Down" the player.
If you bought this player because of the long battery life for trips away (like me), then this problem sucks big time.
It is a great player but the battery issue really has ruined its fit for purpose. I look forward to a fix by iRiver.Updated
"The problem you are describing is not a problem with the player, but actually how the player was designed.
Most players take a long time to boot up when you power them on. Our customers have asked for the players to not fully power down so that if they power the player back on, it INSTANTLY shows back up where it left off, and they can pick right back up.
Now, we made this change to the player based on the feedback from customers and other industry experts, and there are a small number of people that do not like this functionality. Unfortunately, we can't always make everyone happy.
The one thing is, like you said, if you play the player for 3 hours every day, you get 3 or 4 days worth of usage. This should allow the player to be used and recharged anytime in those 3 or 4 days. The ability for the player to power on instantly came with the price that if you use it every single day, you may need to charge it every 3 or 4 days. Charging the player once every 3 days or so was not something that we felt was out of the ordinary.
As you have pointed out with your link to the above thread, the math has already been done, and we have acknowledged that the player was designed in this way. We can pass your feedback on to the engineers that designed this as feedback from you, but I can not say that this feature will be changed or not.
In the meantime, if you would like to fully power the player off yourself, put the ?Hold? switch in the On Position, and then use a paper clip to reset the player with the reset located on the bottom of the player. This should fully power the player off."Updated
Read more here:
http://www.misticriver.net/showthread.php?t=50834
- 5 replies to this review
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You called it perfectly. This is a great player that nearly shoots itself in the head over a single DELIBERATE design choice. They need to wake up and stop treating it as a "some customers prefer such and such ...only matter of opinion... maybe we'll fix it" issue. It is essentially the sole reason why user reviews are 1-2 full points below CNET. (Excellent product(8-9) comes out as only good (6-7) when it hits the market) 10-20% dissatisfied customers means millions and millions of dollars. It it a worthy fix?? hmmmmmmmm
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I have had two of these. Very short battery life and poor build quality means power on off keeps breaking and machine won't play or charge. A shame because otherwise a nice little machine. iriver support is a pain.
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I get nowhere close to 3-4 days of listening on mine. I love this machine, but after leaving it charging overnight, I'm out of power by 9:30am the next day. What gives? Very disappointing.
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While this is one kick a$$ mp3 player (the video is not so hot), I find my lack of control over true power down disappointing. Why not have an option.... is not just software?
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I do not have this problem at all. I am actually on the other side of the fence. I seem to get more then 25hrs of playtime.
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