Drop, charge, and lose the cords
- Average user rating: 3.0 stars out of 66 reviews Back to product review
- My rating: 0 stars
Full user review
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8 out of 8 people found this review helpful
1.5 stars
"Great product, but poor company to back it up"
Pros: Great screen size, beautiful color, very easy controls, HUGE storage capacity
Cons: Expensive, occasional skipping, screen pulls in dust, no options
Summary: I've used ipod, sandisk, creative, and iriver mp3 players, so am familiar with options and quality available in the market. I have used the Gigabeat MES60V for a little over a month now. Overall, it's a great product, but potential buyers should note the following:
1. The harddrive occasionally skips
2. The battery life is ~4-5 hours, not the Toshiba advertised 25hrs
3. The screen is negatively charged, and the power is positively charged. Thus when you charge the device, it creates a slight amount of suction around the screen, and results in sucking in dust. (I had my Phd friends confirm this for me). Mine sucked in dust at the top of the screen, and makes it very difficult to read the text.
4. Poor customer service. When I called in the dust problem, Toshiba does not cover shipping back to the repair facility, and does not provide a unit to use while in repair. They estimate 2 weeks for repair, which means I can't jam in the meantime
5. No options available. I guarantee you'll be in Best Buy or Circut City or wherever, and see a sweet speaker docking station "for iPods only". You'll go home and try to find Gigabeat docking stations online, only to find they don't exist. Toshiba dropped the ball on options.
In the end, I'd expect more backing customer-service wise from a product that is asking $350-450. While using an iPod would label me as a sellout, I'd suck it up and go iTunes simply because I wouldn't have to deal with the list of cons above.
- 1 reply to this review
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Also had the dust problem - poor quality and bummer about Toshiba's response!
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