iWork '09

Pros: Keynote runs circles around PowerPoint. Pages is the best graphic layout application I've used (different class from InDesign entirely). I use it mainly for marketing posters and MS Word is no match. The "instant alpha" feature is a Godsend.

Cons: No major cons, although I would like to see a more conservative resume template. The ones included are still to flamboyant for professional-type careers, and there is often too much white space on the page.

Summary: I have no idea what CNET's Jason Parker was thinking when he criticized iWork for lack of a "business-grade e-mail client." No one is really asking for that, and it's a totally unnecessary feature. Mail.app is perfect; if bloated is your think, go with Entourage.