- Average user rating: 1.5 stars out of 55 reviews Back to product review
- My rating: 0 stars
Full user review
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2 out of 2 people found this review helpful
1.0 stars
"Poor Hardware Support"
Pros: Easy plug-and-play setup (if you have a compatable printer)
Cons: Lack of hardware support for a lot of printers. Poor, unorganized user support. Misrepresentation of limited hardware support on packaging, and website.
Summary: I tried setting up on 3 different printers at my home. Had no problem on older HP 1000 laserjet, but two newer printers the device would not recognize. Called user support, and eventually found out that this device does not work with alot of newer printers. Was very disappointed when the support tech did not having running list of known incompatable printers, and was not interested in models of printers I was having problems with. I use to like Linsys products, but this Cisco/Linksys version of the company has left a bad impression.
- 2 replies to this review
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I wish the box had been more clear on the compatibility of this device. The wizard is PC-only. And this device is *not* intended for multi-function printers. Considering most printers these days are multi-function in some way whether or not you use the extra features, this device is incredibly limited. I spent two hours with customer support before they asked if the printer was a multi-function. I would think that by now Linksys would have an extensive list of *incompatible* devices and would ask that first. Another brilliant Linksys network device that doesn't work on our network.
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The person who asnwered my call was clueless as to why the server would not let print from my HP PSC2410. Server would recognize printers but would not print. I return and purchased a D-link wireless and set-up was a breeze and I am printing from all my computers.
Where to buy
WPS54GU2 Wireless-G Print Server for USB 2.0:
$120.00
| store | price | in stock? | rating |
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Amazon.com Marketplace
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$120.00 | Yes |
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