- Average user rating: 4.0 stars out of 15 reviews Back to product review
- My rating: 0 stars
Full user review
-
2.5 stars
"Great sound and design...except potential defect"
Pros: Great sound, great look...did I mention great sound!?
Cons: Defect in volume control has basically left my Model One radio useless.
Summary: I purchased my Model One radio back in September 2007. I immediately loved it. My work office is in the middle of nowhere and significantly affected my XM satellite radio's ability to get stations (it was basically useless). I tried a regular am/fm radio and it failed miserably (unless you like listening to static). I was shopping at Target and saw the Model One. I went home, conducting some research on it, and decided to give it a try and see if it could pick up stations at my office. It is quite pricey for a simple am/fm radio, but if it could do what Tivoli said it could do, I figured it would be worth it to help me get through the work day. Well, it worked great and decided that slapping down approximately $100 for a radio was worth it. I used it for about 2 months and then I deployed to Iraq for 6 months. I came back and started using the radio again. Within weeks, I would notice the volume would drop to basically mute levels after a few minutes. I connected it to my computer speakers and it made no difference. I originally thought it was the fact that I was in the middle of nowhere and the sketchy reception was the cause (even though the reception light was bright, signaling strong reception), so I decided to try different spots in my office. I tried various placement of the radio and antennae for a few weeks to no avail. I left for a training mission for about a month, and then came back and decided I would bring it back to my apartment where getting reception would not be a problem. Unfortunately, the volume issues persisted. The volume would continue to drop regardless of the volume level the dial was on and without me manipulating the dial at all. Clearly, something was wrong with the radio. I am 2 months past the year warranty and although I've submitted a request for a repair, I'm not confident Tivoli will grant my request and fix it. So, after about 2 good months of using the Model One, the rest of the time I've owned the radio (minus the 7 months I was deployed and in training) has been a wash and headache. If you're willing to roll the dice on this radio, the sound is great while it lasts. However, in my situation, I spent about $50 a month on the 2 good months I had with it. If Tivoli decides not to grant my request for a repair, it should make a nice paperweight in my office! I'd look into other Models or the comparable Bose radio before going with the Model One. I should have known better in that you should NEVER buy the first model of any piece of electronic equipment!
- 1 reply to this review
-
Great news is that Tivoli contacted me and will replace my Model One! From the research I conducted and the reviews from other folks, this was probably a one-time defect. So, even though I'm beyond the 1 year warranty period, Tivoli is nice enough to replace my Model One. I still think this radio packs a lot of punch as far as great sound and looks, regardless of the potential defect that my radio experienced. Again, might be a one-time deal.
Where to buy
Tivoli Audio Model One (classic walnut):
$149.00 - $149.99
| store | price | in stock? | rating |
|---|---|---|---|
|
$149.00 | Yes |
|
|
$149.99 | Yes |
|
|
Amazon.com Marketplace
|
$149.99 | Yes |
|
|
$149.99 | No |
|
|
$149.99 | Yes |
|


