Pros Finally, their head office contacted me a month or two later,
Cons The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the refrig. up to my house and help them unload it.
Summary Whirlpool WRT351SFYW 21.1 Cu. Ft. White Top Freezer Refrigerator - Energy...puts out a very irritating high pitch noise, unlike my previous Whirlpool Refrig. The old one was perfectly quiet. I believe Whirlpool is going down hill in every way. WP is buying refrigerators from 3rd world countries and slapping the name on them. The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the refrig. up to my house and help them unload it: I also had to go and find them when they would not follow my directions to my house. So, they kept the wrench I loaned them; they did not have their own tools for the installation. And they refused to return it when I asked them to do so. Denver's Customer Service refused to respond in any way to my requests for information or complaints about the noise and delivery. Finally, their head office contacted me a month or two later, and the customer service person had initiated the discussion in argumentative attitude despite my saying I did not care anymore, I gave up on them and don't expect anything from Whirlpool anymore. While she told me that there are standard levels of acceptable noise that come from their refrigerator, while, she refused to acknowledge that they are not my standards, and I am the customer, besides, I had an older Whirlpool refrig. that did not make any noise I am sorry trusted WP, when I tried to upgrade the old refrig. - it was and expensive downgrade! Buy LG or Amanda - wished I did!
Pros easy to clean exterior
Cons Does not cool. Bulky door shelves. Cheep plastic parts. Crispers don't keep out humidity. Doors slam shut. Items on out side top fall off frig when you close a door. Cold cut shelf pull out with the opening of the componate. POORLY designed.
Summary The only good thing about the frig is the easy to clean exterior. The operation cost is much more than they advertise. The frig temputure reasches 40 plus degrees before it cools. The freezer temp is about 30. You must turn the control way way down to get a 0 degree in the freeze. This was the worst loss of my money ever. Shame on the manufacture. The dealer is another story.