"60 Feet? Try 3!!!"on by scstraus
Pros None- piece of crap
Cons Piece of crap
Summary Well, I suppose I'm the unlucky one who got the one which only works from 3 feet away, but suffice it to say that I have to get off my couch to change the song, which isn't really why I bought a remote. The volume doesn't work from the dock, all you can do is skip songs and rewind..
Oh, and did I mention it only works from 3 feet away?
I'd imagine the sealed, unreplacable battery is dead or I have some interference in the spectum it's using.
Well, crap, do I really want to go through an RMA for a stupid 5 button remote control? Arg.
Pros nice packaging
Cons Does not work with 60gb Ipod
Summary Found range to be 3 feet. Emailed Griffin tech support with sypmtoms and model (brand new 60gb Ipod). Griffin responded telling me that AirClick does not work well with original 60gb Ipod. I wrote back that I dod not have an older Ipod but the newest model. No reply back from Griffin. They should change their packing and specs to state that AirClickk does not work with 60gb Ipod
Pros Wirelessly cruise your iPod wherever it is (with limited range, of course)
Cons You can notice slightly different in sound quality when you use it with high-end headphone. Sometime it doesn't work until you re-insert. It shorten your iPod battery.
Summary For someone picky like me you probably notice something is not right in term of sound quality. When I use it with some high-end headphone like Shure E4c then I notice slightly different in treble & bass where it should have strong bass it gives me slightly less bass and instead generate higher treble. I try to listen to my song from iPod (4G) without any remote controller, with Apple in-line remote controller and with AirClick. Sound out from AirClick couldn't match the sound quality from both purely without remote controller and with Apple in-line remote controller.
Last thing, this gadget will suck your iPod battery while it plugs with iPod as result the shorter battery life so it might not good for traveller who will be on the road more than 8 hours.
This is good gadget, cool idea and ease of use though but just cannot stand its sound quality. Bigger speaker might be ok.
Pros there is not one pro to this product
Cons many cons to this product
Summary product does not work and this is my email conversation back and forth with Whit at Griffin Technology telling me they don't care!
From: Griffin Technology Support [mailto:firstname.lastname@example.org]
Sent: Tuesday, February 19, 2008 12:23 PM
Subject: [Support Ticket #BCF-34074-815]: Griffin airclickusb Technical Question
I apologize for this inconvenience. While this is mentioned in our support pages, the 64 bit compatibility is not very clear otherwise, and I have spoken to my supervisor about addressing this. I am afraid that we cannot give you a refund as the store where you made the purchase your money. I suggest you return the product to the store where the purchase was made for an refund. If for some reason the store will not allow you to then please let us know.
> To be honest, I wouldn't have bought this Airclick had I known it
> wouldn't work with my laptop. What options do I have? Can I get my money
> back from Griffin? It's disconcerting that your website doesn't mention
> that 64bit Vista users have no chance of this product working for them.
> Please advise.
> -----Original Message-----
> From: Griffin Technology Support [mailto:email@example.com]
> Sent: Monday, February 18, 2008 6:01 PM
> To: Tom McDonough
> Subject: [Support Ticket #BCF-34074-815]: Griffin airclickusb Technical
> For the time being there is no patch for Vista 64 users, and I don't
> know when there will be. I am sorry that I do not have anything for you
> at this time. Let me know if I can be of any other service.
> Griffin Technology
> Technical Support
> > > Type of Service: Technical Question
> > Order Number:
> > Device: touch
> > Product: airclickusb
> > Publication:
> > Company:
> > Market:
> > Question: Sir / Madam,
> > I'm having issues getting my Airclick to work with my new laptop. I
> have tried loading the software that came with the Airclick but I'm
> still having issues getting the remote control to change anything. I
> have an HP Pavilion laptop with 64 bit Vista Ultimate on here with 4GB
> > I do see that on your website here that the Airclick 2.0 downlaod you
> have is for XP and Vista 32 bit users. Is Griffin putting out a patch
> for users like methat are having issues? Is there anything I can do?
> > Thanks,
> > Tom
> > Feedback:
Pros Operates well
Cons Poor quality construction
Summary The AirClick operates fine, but the on/off switch on the remote fell off and Griffin does not have replacement parts - you have to buy a whole new remote!! Now I have to stick the end of a pen into the opening on the side to turn the remote on and off.