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Keyspan TuneView for iPod (12/05/2006)

Keyspan TuneView for iPod

Entered CNET Catalog: 12/05/2006

SKU: 0672603065009

Manufacturer: Tripp Lite Power Protection

Manufacturer description

The Keyspan TuneView for iPod TVI-200C provides a new wireless way to manage your music throughout your house or office. TuneView for iPod consists of a universal iPod dock, 2-way RF remote with color LCD screen, a USB power adapter, audio and USB cables, and selected dock adapters. The TuneView Remote is unlike any iPod remote you've used before. It features a color LCD screen that enables you to remotely view the contents of your iPod.

Product summary

The goodThe good: iPod dock with video output and full-service remote control; remote includes color LCD screen for navigating iPod menus from afar; provides access to iPod-based videos and photos (when connected to a TV); works as a PC/Mac iPod dock or standalone device; remote offers better than average navigation and controls.

The badThe bad: Somewhat pricey; remote buttons tend to stick; remote screen emits a subtle, high-pitched whine when illuminated.

The bottom lineThe bottom line: The Keyspan TuneView is a superior iPod remote control, especially when used for accessing videos on your TV.

Average user rating: from 6 users
4.0 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 03/02/2007
Given the iPod's growing use as a video device, it's no surprise that more people are looking for easy and convenient ways to get their iPod-based videos on the TV screen. Video cables and video-enabled docks are available, but most of them leave a lot to be desired in terms of remote control. Most, that is, except the Keyspan TuneView for iPod. Along with the updated DLO HomeDock Deluxe, the $180 (list price) TuneView dock/remote combo is among the better in-home accessories to date for remotely viewing videos and listening to music stored on your iPod. For some, it could even be a more affordable alternative to the $300 Apple TV.

The Keyspan TuneView is a two-part system: an iPod dock plus a wireless remote control. The docking unit is about an inch deeper than Apple's Universal iPod Dock, but it's still barely larger than a deck of cards. Keyspan includes trays for the 80GB and 30GB iPod with video and for the old iPod Mini; the trays that ship with all other iPods--including the Nano--should also fit. The dock's rear panel has just three ports: a minijack stereo audio connector, an S-Video output, and a mini USB jack. You'll need to supply your own S-Video cable, but the audio and USB cables are provided. If you plug the USB cable into your PC or Mac, the TuneView dock will allow you to transfer music and recharge your iPod, like any old iPod dock. Instead, you'll want to plug the dock's USB cable into the AC adapter (also included) and connect the A/V outputs to your TV or home stereo--that's where the fun begins.


The iPod's music and videos are output to your stereo and/or TV via the Keyspan TuneView dock.

Once the dock is hooked up and your iPod is firmly in place, placing the two AA batteries in the TuneView remote will fire it up for the first time. It should immediately begin communicating with the docked iPod. (If the remote fails to sync with the docked iPod, simply reset it as described in the Tips and Tricks section.) In addition to letting you control the iPod from afar, though, the TuneView remote adds a unique feature: it shows all of the iPod's menus on its built-in color screen, and lets you navigate them via an intuitive button layout. It's an advantage that can't be overstated: you can be lounging on the sofa on the other side of the room dialing up your favorite music by song, artist, genre, or playlist. The dock pumps your iPod's music through the big speakers on your stereo, recharging the music player all the while.

The remote itself has a straightforward, well-thought-out design. Just 5.25 inches long and less than 2 inches wide, it offers a 1.5-inch color LCD that's bright, clear, and much easier to read than its black-and-white counterparts. Just below the screen are a cluster of control buttons arranged in a circle. The buttons are smartly arrayed as a four-slice pie, the quadrants of which are bisected by a five-way directional pad. The result is nine control options clustered at the center of the remote, perfect for one-handed navigation with your thumb. In addition to the familiar iPod-style rewind/skip, play/pause, and menu/back, the onscreen menus are navigated via a simple up/down rocker and the select key in the center. There's also volume up and down. At the bottom of the remote is an all-purpose Wizard button, where any other options are available. The most useful one is mute--we wish it had its own dedicated key, but having it two clicks away isn't bad. No, the TuneView's remote isn't as good as the iPod's patented clickwheel, but it's among the better iPod menu navigation substitutes we've seen. And because the remote communicates via radio frequency (RF) rather than infrared (IR), it works without needing a direct line of sight to the dock. Keyspan claims a safe range of 75 feet (through walls and obstructions). That may be a bit generous, but we were able to go at least 50 feet while still maintaining control--in other words, the TuneView should work perfectly well in any reasonably sized room or home.


The TuneView controls are well thought out, but the buttons occasionally stick.

As great as it is for listening to music, the TuneView system really excels when you're using the iPod for watching videos. To date, remote-controlled iPod docks have been extremely frustrating in this regard. While many third-party video docks will display iPod navigation details on the TV screen for music, they always go blank when browsing photo or video content on the iPod. In other words, if you want to go from listening to music to watching a movie, you need to get up from the sofa, walk over to the docked iPod, and use its clickwheel to find what you're looking for. (This is just starting to change--Apple has released an updated development kit to vendors that addresses the shortfall, and improvements are slowly rolling out in new products and firmware updates as of March 2007.) But the TuneView's built-in menu solves all that: just click down to the video menu, choose your movie, TV show, or video podcast, and you're good to go. And while there's no onscreen display on the TV while a video is playing, the title info and the elapsed time are shown on the TuneView remote's display.

You also can use the TuneView to display your iPod-based photo slide shows, although doing so involves a bit of a hack. You toggle the remote into "iPod mode," which gives you remote control of the iPod's menus, but without the screen feedback on the remote. That means walking up to the iPod so you can see the menu on its tiny screen and navigating to the photo section. Once you're there, however, you can toggle the photo slide shows--complete with transition effects and background music--onto the TV for sofa-friendly viewing. Just be sure to follow Keyspan's instructions to the letter--in our initial evaluations, we kept overlooking the final pivotal button push that activates the TV display.

It's worth noting that the limited photo support is the fault of Apple, not Keyspan. But when and if Apple further updates its developer tools, it's possible that Keyspan could deliver improved photo navigation--and other improvements--in a future firmware upgrade. Both the remote and dock are upgradeable via the USB ports, and quickly downloading and upgrading the latest firmware added alphabetical navigation to the remote--very useful for jumping through playlists that are dozens or hundreds of songs long. But we had a few other gripes that about the remote that would need to be addressed at the manufacturing level: the buttons sometimes stick, the batteries don't fit quite as tightly as we'd like, and the screen emits a high-pitched whine when illuminated.


Navigation and song info from the iPod is duplicated on the TuneView remote's screen.

As good as it is, the Keyspan TuneView does have its shortfalls: the buttons sometimes stick, the batteries don't fit quite as tightly as we'd like, and the screen emits a high-pitched whine when illuminated. None of those are deal-breakers, but the TuneView's bigger problem may be the strong competition in the iPod accessory world. Chief among them is the updated 2007 version of DLO HomeDock Deluxe. For $150 (list), the previous iteration, it lets you navigate menus on a connected TV screen with album art. Of course, unlike the built-in LCD on the TuneView, the DLO product would require you to have your TV turned on even if you just wanted to listen to dial up some music.

Keyspan will soon be releasing a companion product called the TuneView USB that uses the same remote to interface with a PC or Mac that's running iTunes (though we were less than enthusiastic about the similar Hercules Tunes Explorer Wireless). But controlling an iPod connected to a home audio/video system is a much more appealing prospect, and in that regard, the TuneView for iPod excels. While we'd like to see fully integrated photo support--and a lower price--the TuneView remains far superior compared to competing products such as the $100 Apple iPod AV Connection Kit and the $90 Belkin TuneCommand AV, neither of which offer onscreen feedback--on a TV or a remote--when navigating your iPod from across the room.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6
User Rating:
1.0 stars

out of 6 user reviews

Keyspan support is horrible

Pros: Excellent idea, allows iPOD browsing and play from anywhere in the house

Cons: No iPOD-like scroll wheel, flimsy build

Review: I was initially impressed with the Tuneview. It installed easily and I began enjoying playing all of my iPOD content through my home audio system. After a few weeks, the audio stopped. I went through all of the troubleshooting and Keyspan determined that I had a defective Tuneview and issued a warranty return number. Since sending in my Tuneview, I have not been able to reach anyone at Keyspan for six weeks via their support web form or by phone. Their customer service is the worst that I have ever seen.
User Rating:
5.0 stars

out of 6 user reviews

amazing product - solves problem as advertised

Pros: true two way remote for ipod

Cons: none so far

Review: Set up in two minutes, works great

support this company - they deserve it
User Rating:
4.5 stars

out of 6 user reviews

Fantastic Product - Impress all your friends

Pros: Powerful Remote Control, Great Sound

Cons: None found yet

Review: Have a party, hook this up to your high end stereo, and dazzle all your guests, guaranteed !!! Or simply just use it connected to your home stereo. This is a great product, worth every penny, brings a whole new level of functionality to your iPod. I highly endorse this product. Previously purchased the HomeDock Music Remote from DLO, it sounded worse than a cheap transitor radio (if anybody knows what that is anymore)so even though the DLO product is $40 cheaper than the Keyspan, what good is it if it doesn't work. Run out and buy the Keyspan Tuneview right away, don't delay, you'll be very happy.
User Rating:
5.0 stars

out of 6 user reviews

iPod Remote Perfection!!

Pros: Intuitive menus and buttons, fast scrolling, nice color screen, good wireless range

Cons: A little pricey but worth it

Review: I waited patiently for several years for a remote solution for my iPod that would allow me to view the menus and control the iPod as easily as if I were holding it in my hand. I was one of the first to get the TuneView last December when it was first released. I have to say that it is one of the few electronic products that I have ever purchased that completely met and even exceeded my expections. The menus and buttons are totally intuitive and with a recent firmware upgrade (available from the Keyspan.com website)for both the dock and the remote, the unit now scrolls even faster and has improved support for videos and pictures. I did have a couple of times when the remote had to be re-paired/synched with the dock but apparently the firmware upgrade has taken care of that issue as well. I can't praise this product enough. It has completely changed the way and the amount I use my iPod. It is truly liberating. Bravo, Keyspan!!
User Rating:
4.5 stars

out of 6 user reviews

This product is really cool

Pros: Best gadget I have

Cons: Lacks complete remote photo capability

Review: This is this first opinion I have ever written, but with this device I felt compelled to comment. Really, really cool IPOD add-on. Can hook up IPOD to stereo and play music throughout the house, patio, pool area, etc. Nice to sit out in jacuzzi with rock speakers on and be able to control everything with this device. A water-proof version would be nice!! Highly recommend this product. Video works very well too, but photos have limited remote capability. Buy it!
User Rating:
4.0 stars

out of 6 user reviews

Best ipod accessory ... wait for it ... EVER.

Pros: Makes using an ipod with your stereo even more enjoyable. Super easy to set up -- you simply plug and play.

Cons: Not the best looking device; navigation not as fast as with clickwheel.

Review: Having endured countless trips from the couch to the stereo to change songs on my iPod, this device is a godsend. The illuminated screen means the remote IS your ipod -- it has all of your playlists and songs, and it requires no "synching." The device just works. And it's a game changer. It means you can have "a thousand songs in your pocket" that everyone in the room can hear.

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Keyspan TuneView for iPod specifications

  • General
  • Device Type Remote control
  • Remote Control
  • Connectivity Technology Radio
  • Supported Devices Apple iPod
  • Display LCD display - 1.4 in
  • Color Display Yes
  • Connections
  • Connector Type 1.0 x USB ( 4 pin mini-DIN ) , 1.0 ( Mini-phone stereo 3.5 mm ) , 1.0
  • Miscellaneous
  • Cables Included USB cable , Audio cable
  • Included Accessories iPod cradle , Power adapter
  • Power
  • Battery 2.0 x Standard battery - AA type
  • Included Qty 2.0
  • Manufacturer Warranty
  • Service & Support 1 year limited warranty
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