Pros Technology has the ability to be a good product, good catalog of remote controlled devices
Cons User experience and Logitech's horrible set-up and help system make this the most frustrating experience you may ever have
Summary On the surface, this device had everything I was looking for; a IR transmitter and the ability to connect with a RF transmitter for extended range (outdoors).
That is where the positives ended, and the week of frustration started. Logitech has missed the mark on so many counts, but the main offender is a user hostile set-up routine for anything past the most simple of set-ups.
The set up software is buggy, and the on-line help is the worst in the industry. The interface does not allow users to make any adjustments during the set-up, you can only pick from pre-selected items. Basically you have to set up your devices, then go back and modify them to fit your situation, but not really knowing how and where to do the modifications.
Eventually, I think I have it working, but at this point I would have been better off spending more money on a high end system with proper support from a company that has experience in devices more complicated than mice and keyboards. Leave the programmable remotes to the AV experts.
"Perfect Almost"on by raptorantill
Pros Easy to use information can be updated and is stored on Logitechs site
Cons Information is stored on Logitechs site
Summary I bought this for my wife. We have had several Command remotes and this is the easiest to use. It takes about twenty minutes to set up but after that it can be updated with new information in under five minutes. Just point and press the activity you want to do such as watch TV and it turns on all needed appliances and turns off those that are not needed.
Pros Controls nearly everything - reduced clutter
Cons Will not control my blu ray (playstation). Somewhat difficult to set up
Summary The bottom line is that I now have only 2 remotes sitting on the table as compared to 8 previously. The Harmony controls my Satellite HD DVR, HD DVD, receiver, several other components, and even my HD camcorder when I plug it in.
It won't control my blu ray player which is a Sony Playstation as the Playstaion is bluetooth.
with 8 components it took several days to get it to work like I want it. It will actually do everything all of the remotes will do but sometimes takes multiple pages to get to the deep functions (for in-depth programming it's easier to just take the original remote out of the drawer and do it that way).
I'm getting used to it. I like it, and I like the reduced clutter on my table
Pros User friendly, Good Design
Cons Price, Advanced functions are not intuitive to program
Summary Have had this remote control for about 6 months now and no significant problems so far. The on-line remote control programming works as advertised. However, when trying to add a multi-step activity which involves turning on and setting functions on multiple devices it took a little longer to program and make work as desired.
That being said, there is no other product on the market with as sleek a design. My only other gripe is that at $499 MSRP it's not value for money (However, I bought on Amazon for $240, which is still expensive for a remote control!)...
"It Works Grest"on by Ray6789
Pros Easy set up, best I've seen yet
Cons Have to push the OK buttons too many times
Summary I first saw this at Best Buy for around $500.00 way more than I would pay. So went to E-bay and got it for $290.00. I never buy any product without checking this web site. I read all the pros and cons and suggestions and followed the recommended disconnect fire wall, router etc and only had one problem. The program would freexe my computer on and off, but not enough to stop the download. It works great, controls my HD plasma, my AV system, my BlueRay DVD, my regular DVD, my Direct TV PVR. You will ned the RF modulator to control your x-box and I'm not sure if I'm willing to pay $130.00 for that. But I'm very happy with it.